Category: | Hospital |
Address: | 1600 Hospital Pkwy, Bedford, TX 76022, USA |
Phone: | +1 817-848-4000 |
Site: | texashealth.org |
Rating: | 3.4 |
GL
Glory Sandefur
I had a pretty good experience at this facility. At first, I was sent to Sundance, a hospital that I would not recommend to anyone. My experience there was just dreadful. Bad food, inattentive and rude staff members, and you got to talk to an actual therapist for about 5-15 minutes. There was little to no privacy, and some of the other patients were just awful (but its not like you can control that.) I know of one girl who would dunk each of her roommates clothes in the toilet... People would come u p with crazy plans, like getting a screw from the electrical outlet in order to open the medicine cabinet to steal pills. If a child was misbehaving, they would almost immediately send them to get bootyjuiced, or sometimes put in what they called The Box. Most of the time you have nothing to do, which makes you go insane! Overall, the hospital doesnt help the slightest bit. If you love your child, avoid sending them here at all costs, or they could be scarred for life like I was. I still have nightmares about that place. After about 72 hours, I was then moved to Springwood. One thing I noticed almost immediately was that the staff was extremely caring and thoughtful. They had lots of groups and group therapy sessions where you could talk about how you feel. The other patients would also give solutions and reassurances to each other, which was just beautiful to watch happen. They would give one another advice on how to cope with their problems and just made the person feel important. The psychiatrists actually knew what they were talking about and were fixed on waning to get you better as soon as possible. Not to mention, the food was fantastic! At that time I was a vegetarian, and I avoided all meat. One of the cafeteria ladies noticed and even made specific meals just for me. They serve pancakes, yogurt, pasta, cheeseburgers, fries, soup, salads, sandwiches, pizza, nearly anything you desired! I still badly missed my family and friends, but at least I knew I was safe there. I also made so many new friends, which is surprisingly easy to do at a mental hospital. Go figure. Another thing that I liked was that the staff payed enough attention to their patients to allow them to use such things as pencils, markers, spiral notebooks, etc., unlike Sundance. I remember at one point I had made a drawing and a visiting assistant nurse hung it up on the wall along with the rest of the beautiful artwork, which made me feel pretty good. : ) You also get to visit family members and call them almost everyday. I would highly recommend this hospital!
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Jen F
They made my birth the worst possible experience ever!! I wish I could give negative stars. I was told by an RN if I didnt get put under for a c section immediately I would be killing my baby, which wasnt true, my body was already pushing the baby out. I was refused any kind of medication to help ease the pain of birth. I was asked by another RN if she could break my water, I told them no cause I knew that would make things more intense and they wouldnt give me anything for the pain so she "accidentally" broke it when she checked my dilation. NICU nurses made this stay worth it, HOWEVER she got taken back almost immediately cause there was meconium present and I was told they would not bottle feed her before giving me the chance to breastfeed, which didnt happen. I also had a spike in BP immediately after giving birth (still hasnt gone down 2.5 months later) that they did not address. The RN just kept saying "oh its high" I had one doctor come in my room for the two day stay and that was the day after I gave birth and he just told me Id be staying another night. When it came time to be discharged an RN just came in my room and said we had to go and handed me paperwork. My baby didnt get discharged for another 8.5 hours and I was originally told Id be able to stay in that room until it was time for her to be discharged, cause she was staying in the room with us for all but one hour during the day for antibiotics, the RN said no that L&D was busy that day and they needed the room ASAP so the NICU nurses found us a small room we were allowed to stay in until the baby was discharged... right across the hall from our room that was still open and empty, not even cleaned yet by the time we left. The sad thing is I could go on and on about all the bull with this hospital. I would not recommend it for anyone. They did not give two craps about my health or any of my wishes.
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Becky Atchley
I went to the emergency room 04/28/2016 with severe stomach pain, and a ton of swelling all over my body. I was given a stomach scan, and blood work, and sent home is as much pain as I came with. The ER doctor was Shah (not sure the spelling). He treated me like an inconvenience. I was totally embarrassed. I went to my regular Dr today, and they were mortified that an EKG was not preformed. The swelling I have is usually related to your heart. I am being sent to another ER asap. I was actually advised by my doctor to NEVER go to this hospital again. They are the worst in the area. They said that even if I have to drive out of the way, avoid this hospital at all cost. I will update this when I am done with an actual diagnosis. I always thought doctors should never be able to pass school with even a C average, I mean, they are doctors and I want mine to have all As. I think this hospital reached the bottom of the sewage. Like the C- or maybe even D. Oh and you are required to select out of the 5 stars, so I picked one. That was for my nurse. If this was grading her it would be 4 or 5 stars. So the follow up is great news. I went to Arlington Memorial. I was immediately admitted to the hospital for 5 days. I have never been so sick, and in so much pain. I was treated like a person, and by people who cared, really cared. They were shocked that I had been to another hospital. The people at HEB could learn how to do their jobs by the real professionals at Arlington. I would give Arlington 6 out of 5 stars, and I will NEVER forget the people that cared for me. I have called HEB, and as you can see, they left a number under my message to call them. I have still heard from NO ONE . I will follow through on this grievance one way or another.
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Delilah Jasper
I was inpatient for major depressive disorder for the first time a few years ago and Ive been in other programs since, and from my experience in Dallas Springwood is the Cadillac of inpatient psychiatric hospitals. I would not send a loved one anyplace else in town and Ive learned the hard way not to check myself into anywhere else in town! This was my first experience so I thought ALL psychiatric hospitals were like this so in desperate need I checked into Green Oaks once and it was THE WORST MISTAKE of my life. DO not send your loved ones - especially children/adolescents - there. Please. I was also inpatient at Glen Oaks in Greenville and it was 3 steps up from Green Oaks but still awful. The entire staff was rude, it was dirty and it looked just a step above jail. The food was disgusting. I was greeted by a sweet nurse my first night at Springwood who brought me dinner because Id missed it. She said very sweetly "I hope this is ok - its brisket and green beans and a roll, but if you want I can get you cereal or a sandwich" but the brisket was great for hospital food. The other facilities looked and felt like jail, this felt like a dorm room in a nice college. In my experience at hospitals youre going to run into a lot of rude staff but I had a good experience here. There was rudeness but plenty of kindness as well, and the facilities in my eyes are yet to be beat. The programs were great and I felt safe - same can NOT be said of Green Oaks for SURE or Glenn Oaks, and I overheard patients at Glenn Oaks say that was the nicest facility theyd been to and I was surprised.