Category: | Pharmacy |
Address: | 1521 N Cockrell Hill Rd, Dallas, TX 75211, USA |
Phone: | +1 214-337-8092 |
Site: | walmart.com |
Rating: | 3.4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM 10AM–6PM |
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Jay Stearns
My prescriptions were sent in on July 5th, and they didnt have the medication in stock and said they had to order it. Showed up 6 times within the next week and a half to be told the same excuse. "It didnt come in on todays order, it will be here tomorrow. Come back tomorrow." Id show up again the next day and be told the same thing. Its now August 20th and I still dont have my medication. This is after a few more excuses and finally got told that "the prescription is too old to fill, your doctor will have to submit a new subscription". I said " ok, the submit a refill request to my doctor and they will authorize it." Was told "they dont do that and I will have to have the doctor call them". Which is a lie according to walmart customer service management. Almost 2 months without my medication due to laziness, poor attitude, poor management from the pharmacist, lack of training and all around bad service. Made a complaint with regional office, will wait and see what happens with that.
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Jason Neidecker
Save yourself the heartache and go to Target. This review isnt specific to the pharmacy or this Walmart, all Walmarts in the greater DFW area are terrible examples of customer service. Spending less than 30 minutes in a checkout line is like hitting the lottery. Time of day doesnt matter, this morning at 7 am, there were two lanes open with 20 people in each lane and checkers were in no hurry. This is a common theme at Walmart....
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Diana Lopez
Honestly, the only thing I like about Walmart in general is the pharmacy.