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Pearle Vision

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3120 Forest Ln, Dallas, TX 75234, USA


Category: Eye Care Center
Address: 3120 Forest Ln, Dallas, TX 75234, USA
Phone: +1 972-247-5613
Site: stores.pearlevision.com
Rating: 3.9
Working: 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9AM–5PM Closed

Location




Photos 5

Reviews 13

DE

Desiree Ponce

Terrible experience, first of all the old lady at the desk sounded bothered when I would call her to ask questions. Let me mind you. Im Just trying to understand my prescription because I was trying to order my glasses online. She told me that I would get a call around 5 and so I called around 5:05 thinking perhaps they may have forgotten because I understand places get busy. When I called she said "Dr. Thorton is still busy, I said he would call you and he will." I just said "okay" and hung up. Then Dr. Thorton calls me and he wasnt any better he was just as bad if not worse. He was rude when I asked him about my prescription and he says "why arent you calling up the other place or speaking to anyone someone else. Instead you come to me and bother me with the Damn thing." And to end it all he says "enjoy your shopping." It took all I had not to go off on this man. I respect my elders. I was trying to explain to him I had too much going on and I was trying to get this done. Im sorry but if its a bother to ask a question about my prescription, which is clearly apart of their job. Dont work in customer service!!!!


DA

daniela belloso

Just got to my daughters appointment scheduled over a month ago, to be able to get in on a saturday... come to find out this "DOCTOR" walked off on patients and appointments.... so after waiting all this time....all I was told was "Sorry, we dont have a Doctor anymore".....


EV

Evelyn Booker

The lady literally was on my heels every step I took. I couldnt even try on glasses without her starring at me or literally right over my shoulder. Like I was about to steal the glasses. Also small selection of glasses.


DA

David Ward

Great help great service. Selection isnt bad either. We went to like 3-5 places looking for some frames I like. Ended up here just because of how helpful this guy was. Think his name was Roger. Highly recommended.


SA

Santiago Pelaez

Horrible service it took them 2 months to get my contacts in. Theres this lady who takes advantage of customers and does under the table businesses. Really disgusted by this store


SA

Sammiee Gonzales

Comfortable, my one place to go, since I first started using glasses since 3rd grade, Really great place


AN

Angel Nava

Great place nice ppl they got my glass less than a week. My rate: 5/5 Service:5/5


CR

Cristina Almeida

very nice people...very fast service.


MI

Mirna Elizabeth Rodriguez Mejia

nice place put my glasess break


SA

Samuel Avila

Great service!! Very kind


HI

Hilary Chavez

I go back every year!


AN

Anthony Longoria

Pretty good place.


NI

Nicole Mcdaniels

Awesome people



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