Category: | Physical Therapy Clinic |
Address: | 8380 Warren Pkwy Ste 502, Frisco, TX 75034, USA |
Phone: | +1 214-618-8075 |
Site: | edgetherapy.net |
Rating: | 4.7 |
Working: | 6AM–7PM 7AM–7PM 6AM–7PM 7AM–7PM 6AM–7PM 8AM–12PM Closed |
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Teryll Desroches
Shane Hernandez and the team at Edge Therapy are professional in every way. Not only did they provide quality PT service, adapting my program as I improved each week but they were friendly, courteous and helpful. Shane worked with me from the beginning to understand my issues and concerns and was a true partner in my rehabilition. All of the PT Assistants are knowledgeable and are concerned with the improvement of each patient. They work as a team, so if my PT Assistant was busy and I was ready to move to the next exercise, I could turn to any one of them for guidance and direction. The team is encouraging without forcing the patient to do anything with which they are not comfortable. On days when I didnt feel like going, knowing I would be seeing the wonderful team there made it much easier. The ladies at the front desk were very friendly and accomodating when scheduling (or rescheduling) appointments. When I had completed my program, Shane made sure I had exercises to continue my improvement. Special thanks to Dane for all of his help. And thanks to everyone at Edge for making my PT experience a positive one.
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Vicki Latham
I have had to have physical therapy for several reasons in the last few years. I went to 3 other places where I was sorely disappointed in the lack of professionalism. I found Edge Physical Therapy, near my home and decided I would try them, as I was not going back to any of the other 3 places. I am so happy I did. I am on my forth or fifth round of PT for various reasons and am back at Edge PT again. The ladies at the front desk are always a delight when checking in and making future appointments. The Physical Therapists are true professionals, thorough with their treatments, knowledgeable and give each "patient" their full attention. The Assistants are thorough and professional and are most anxious to help and instruct in any way. I have never felt like I was imposing on anyone when asking for help or reminders about what I am suppose to be doing. Everyone is easy going, friendly and like I said before, give "patients" their full attention. Comparing my experience with other facilities and my experience with Edge, Edge Physical Therapy is the best in the area.
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Keysue Kim
I herniated two disks in my spine and was in a lot of pain with Sciatica. After one week of injuring my back, my doctor recommended I start physical therapy. I found Edge Therapy online, it was only 10 minutes from my house so I decided to give it a try. I was scheduled with Gaye and she is great! Gaye not only didnt pressure me in doing too much, but I felt like she knew exactly how much I could do without me telling her. Gayes assistant Daniel was very friendly and helpful with exercises as well. Everytime I received a massage from Gaye, I felt like it was much needed pain-relief and pressure relief. I couldnt do much at first but after 4 weeks I have to say I am almost back to my 100 percent. Gaye was very sympathetic to my pain and I really felt better after each appointment more and more. I unfortunately had to bring my toddler son to therapy couple of times but they thankfully have a play room where my son could watch videos and play! Not only that but the staff was very friendly and playful with him when I was busy doing an exercise or getting a massage:)
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Yuliya Saniyeva
I came to Edge to help me reduce pain in my back. Its been almost a month since I started coming here twice a week. The PT staff Grant and Josh are very nice and personable, they make you feel like you can do it and listen to your pain complains :) I had epidural injection last week and now finally back to training. Everyone is super friendly, helpful and genuinely caring. Facility is nice and clean and plenty of therapists to help. The only negative experience I had was the front desk lady (not sure about her name, I think its Donna), not Jill Cook (she was my first contact). Jill is great and always very friendly and nice. Anyway, that Frond Desk lady needs to learn some simple human friendly manners, even when she tries to talk to you, she has unpleasant fake smile on her face... She made couple "Smart" comments and to be honest has an attitude every time I come. And I told Grant that its unacceptable and apparently Im not the only one to complain!
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Priscilla David
My experience with Edge Physical therapy has been nothing but positive! The ladies at the front desk are so friendly, polite and respectful. They always take time to explain all procedures and policies of the facility in regards to Insurance and billing etc, giving us client’s peace of mind and making it a welcoming and comfortable environment. They are also very accommodating when it comes to scheduling appointments. Shane Hernandez and his Staff are extremely professional at the same time very polite, courteous, and respectful. They always make their clients well being their priority, taking time to teach and explain the purposes of the exercises. I can sincerely say that Shane and his establishment operate with utmost integrity and it is never about the money but the healing and progress of their patients. I’m truly blessed to be in their care and would recommend Edge Physical Therapy to everyone who needs it.
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Cynthia Reese
I am not big on PT I have never had good experience with PT facilities. I have always bounced back quickly but this time I had a total knee replacement and was not so sure of getting myself back on my feet alone. My Dr. Recommend Edge Physical Therapist and I have to tell you it is wonderful. There staff helpful, very knowledgable and truly concerned with helping people get back on track. I am about to have my second knee replacement and I can honestly say I dont think I would be able to do it without knowing that the Edge PT being there for me! I highly recommend this team.
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Crystal Dooling
I came to Edge for my neck and back. It has been about 2 weeks now and I definitely see noticeable improvement. I have been doing stretches that help my lower back and exercises that help my neck as well. Im glad the team is always there to help me if Im not doing an exercise correctly or to encourage me if I am doing it right! The proof for me is that I have increased mobility and I am very grateful for that. I dont know if I would have seen this improvement without coming here. Thank you Edge. Thank you Becca and Jody.
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Shirley Ziegler
The people, the therapists and therapy assistants were sensitive to my needs. The receptionist was always warm and welcoming. It was as though I was coming to spend time with friends. They treated me with care and compassion. They are great teachers and have changed my perspective on posture and its importance. Simple suggestions such as changing from a shoulder bag to a cross body bag has made a significant impact on my comfort. If I require physical therapy again, I will definitely be back at Edge!
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gary beck
Have enjoyed excellent assistance in my healing and treatment from everyone here at Edge. Matt was able to prescribe a program with exercises for me to do at home as well as the hands on approach here at the facility. He has allowed me to accelerate my rate of progress of my 5 month old tennis elbow pain by how well I am responding to treatment. This particular injuring is healing far faster than I would have anticipated and I am impressed with the professionalism shown to their patients here.