Category: | Animal Hospital |
Address: | 13039 Nacogdoches Rd, San Antonio, TX 78217, USA |
Phone: | +1 210-656-1444 |
Site: | eldoradoanimalhospitalsa.com |
Rating: | 4.2 |
Working: | 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM Closed Closed |
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Mai Nguyen
Terrible, overcharged, neglectful service . As mentioned in a previous review, that doctor is a thief and will overcharge you for unnecessary services. They offer free examinations for first time clients to lure you in, but will scam you of your money to make up for it. The only problem my dog had was fleas and an ear infection. First, he charged me for a small shave down and medication (without my permission) for an "infection" that i know for a fact was not infected because his scratch only happened a day before and was cleaned thoroughly. The nurse also told me that it wasnt infected before the doctor interrupted her to tell me that it was only to charge me for extra fees. Second, he told me to first take my dog to a groomer to get his ears plucked before administering medication for his ear infection. After going to two groomers, they both refused to pluck and clean his ears because he had an ear infection and informed me that it was THE VETS responsibility to take care of that if it is infected. When i called the vet office and told them what had happened, his excuse for not plucking his hair was because "there was too much hair", but he would be able to pluck it if they sedate my dog because it had been so long since he had that infection. Are you kidding me? You want to charge me MORE money to sedate my dog because you didnt do your job in the first place? Because it was "Too much hair"? Youre a DOCTOR and that is the best excuse you can come up with? Along with that, there is only a few strands of hair. To make a ridiculous excuse for his laziness and then charge his clients money for not doing his job-this is the absolute worst vet clinic i have ever been to. I was charged over $200 dollars for services that was not in my permission or needed. DO NOT GO HERE!!
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Kara Holt
I trust that my pups are in good hands at El Dorado Animal Hospital. The staff is very friendly, they have customer appreciation month each year which includes discount pricing on vaccinations, and best of all the vet will call and check on your fur baby after a procedure. Another thing I appreciate is that they will give you a cold beer during your visit! My pup Rosie loves one of the employees named Ashley that works there.
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Michael Jett
Our Experience was exceptional. From the minute you walk through the door your mind is put at ease. Weve been coming to Dr. Macs facility for years now. Hes taken exceptional care of all our kids! Thanks to him and his staff, we know were in good hands for emergencies and general check-ups and shots. Thanks. Michael and Diana Jett
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Jonathan Chapman
This guy is a thief and has no compassion or morals! If your animal is critically ill he will charge you for unnecessary lab work to go into his pocket. I am a critical care nurse and no I dont know everything about animals but I do know about life and what is right. This guy is a monster. Do not go there!
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Desiree Howell
The doctors and staff are very exceptional. The pricing is great. We absolutely trust El Dorado animal hospital . I think that any bad reviews this place has had is simply because you cant make every one happy. Because my family and Pengo love it here!
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darlene willborn
I just love this vet! He is so thorough and listens to what is affordable by you and will do his best to give you advice on what can be done to help your pet without having to spend a fortune. Love the staff!
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Demetrius Tapia
Great service. Took my husky in for some radiology, and everything was well taken care of. It was quick and affordable.
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Joan Wallace
Ive used El Dorado Animal for 18 years. Dr. Mac is such a kind person and takes wonderful care of his clients.
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Steven Ybarra
Nice staff, smart doctor, but above average prices so bring your credit card. Facility is tight and older.
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Shineh Chun
Place of excellence! Super friendly unlike a few major companies whom I shall not name.....
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Tanja Whited
Awesome service. Dr. Mac and his staff are great!
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Trina Y?
They are all great up there!
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Private God
Very nice and caring
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Josh Philip
loved it!