Category: | Medical Laboratory |
Address: | 12602 Toepperwein Rd #220, San Antonio, TX 78233, USA |
Phone: | +1 210-599-2927 |
Site: | labcorp.com |
Rating: | 3.3 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
CA
Carol Elliott
Had an appt for 11am and arrived at 10:50. When I made the appt online I provided the info required to "speed up the check-in process". At 11:15 I checked the sign in sheet and found that the clerk had marked through mine. I asked her about it and she said I didnt have an appt. I provided my confirmation number and she actually told me I didnt complete the process. What??? I told her a confirmation number indicates the appt is confirmed. After she and the other clerk mumbled about it she said Im not in the system and there were no orders from my doctor. Wrong again. They had been faxed and I saw them the day prior when I came in without appt. Hmm...she found them in the filing cabinet. She mumbled some more and then very condescendingly said she would honor it and get me in as soon as she could. Really? By now Im ticked off badly so I thanked her and sat back down. Then when I got called back, there was a wrapper from the previous patient on the arm rest where I was told to sit. The radio was very loud with some annoying music. The phlebotomist hurt me badly with the needle, and put the sterile gauze for after the draw on the unsterile arm rest. All in all this was a bad experience. I have to use LabCorp because my insurance says I do or I would not go back. Please act on these issues.
BO
Bobbi Cam
Put on a disguise before you come here. The receptionist at the window will very loudly tell you very personal, humiliating things about your test, and the entire waiting room will hear it. Its extremely embarrassing to have the entire room hear her screaming about how you should collect your "STOOL SPECIMEN" and then "TAKE THE LITTLE SPORK THING AND SCOOP IT INTO THE LITTLE JAR, BUT DONT GET ANY POOP ON YOUR HANDS. WASH THEM RIGHT AWAY IF YOU GET POOP ON YOUR HANDS". Also the guy at the other window right next to me was there with his stool sample, and I know this because the other lady loudly asked him if he had it with him. I was handed a large paper bag full of things to take home, and I did the walk of shame down the aisle, and to the elevator. Im dreading returning to this place.
DO
Donald Garner
Does anybody work here? People including myself waiting and waiting and waiting for blood draws? Again Im still wondering if anyone works here? I know they charged over 300.00 for my blood draw so who are they paying if nobody comes to draw blood?
GE
George Austin
Ive read some of the negative reviews and I was reluctant to use this one but it was the closest one. I had no issues. Had an 11:45 appointment for routine blood work and was out by noon.
JE
Jeffrey Jennings
I walked in signed in there were literally 3 people there but nobody ever went to the back? The time I got here was 3:30 pm and I still am in the waiting room right now it is 4:15 pm
LU
Luey Williiams
Blood drawn on 5/14 & apparently my vein was purforated as I have a huge bruise & knot! Every time I go in there are new people so you never know what to expect.
CO
Courtney Edwards
I got there at 7 am and was out by 7:15 am. The ladies were nice and did a great job even though my blood draw was a stubborn one. I didnt have an appointment.
JU
Justin Willingham
I was a walk-in and I got there at nine and left by like 9:30. People were courteous and it all went smoothly. Very happy with the overall trip.
ME
Melissa Goetsch
New staff over the last year and a drastic improvement. Wait times are much better and staff is very nice.