Category: | Medical Clinic |
Address: | 440 Rayford Rd, Spring, TX 77386, USA |
Phone: | +1 936-539-4004 |
Site: | lonestarfamily.org |
Rating: | 3.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Raylyn Bryant
I had the worst experience with this office! I just recently had a test done at this office and I ended up needing a referral from them so that I could go see a surgeon and they said I had to come back into their office to get the same test done that I had recently gotten from them. My insurance said they will not pay for the same test twice and that they shouldnt be asking for me to come in for another test, that they should use the results from the first test! So the very rude doctors and nurses at this clinic refused to give me a referral unless I come in and get the same test, because they just want to "make sure" that the surgery is necessary. I had a radiologist from a hospital confirm that the surgery needed to get done as soon as possible. Yet they refuse to give me a referral, and when I told them what my insurance had said about not paying for the same test twice they responded with "Im sorry". By far the rudest doctors and nurses I have ever dealt with.
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Nabil B. Faragallah
I couldnt be any happier with Dr. Ho, the Lone Star Lab up in Conroe, her office staff or nurse practitioner. They are all very nice descent human beings, friendly, professional and very competent in what they do. Dr Ho is extremely competent, current, on the ball, takes what time she needs to explain things, looks for and finds the best solutions. She is conservative in that she will consider several options. I am so pleased with her, my entire family now goes to that office. I wouldnt hesitate to recommend her to any one of my family, friends, even my enemies. Consider yourself luck if she is able to accept you as a patient.
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Aleya Daniels
WORST OFFICE EVER!!!!! Very neglectful, unapologetic and downright ignorant. They forgot my son and I in a room for 2 hours and then after everyone left for lunch and the doctor was about to leave we pop out of the room and BOOM oh my goodness, no we didnt forget you Im sorry I was busy.. ya right! another incident. my daughter had to go to a specialist for hearing and tells me my kid has double the size tonsils and they should have been noticed by physician for 2 months prior when we went to numerous appointments. WORST OFFICE EVER!!!!
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Suzanne Mccaffrey
Have been having some serious side effects due to a prescription and have called two days in a row to speak the docter. Receptionist claims shes not available and will call after hours when she has down time and never calls. First time claimed my number was disconnected which its not and even read back my correct number to me Looks like they forgot..day number two!! Very pissed off
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M Frank
So many places arent accepting new patients, but Im glad I found this place. The staff is friendly and the office is small but nice. I have seen the doctor and the nurse practitioner and they both are attentive and seem like they really care. I did have to wait a while, but who doesnt at a doctors office? I am willing to wait if I get good care.
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Wendy Rios
Dr. Ho is always attentive and kind. I have transferred my whole family to her. She takes care of referring you when necessary, and always listens to what you tell her is wrong. Love her!
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Amy Hutton
Excellent staff & care. Been coming here over a year.