Category: | Animal Hospital |
Address: | 2675 Parleys Way, Salt Lake City, UT 84109, USA |
Phone: | +1 801-938-8411 |
Site: | eastvalleyveterinaryclinic.com |
Rating: | 4.2 |
Working: | 9AM–6PM 9AM–7PM 9AM–6PM 9AM–7PM 9AM–6PM 9AM–2PM Closed |
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Patrick Luke
450$ for a "basic" neuter (no laser treatment)........this was my breaking point for leaving, after I was quoted 200$ a week before when calling the front desk. (Mind you...200$ is also to expensive for a basic neuter procedure..) I had been going to East Valley for the first 7 months of my pups life and unfortunately, the cost referenced above was a standard inflated rate for most services. Every step of the way East Valley was obscenely more expensive for basic care needed; from vaccinations,to routine vet visits for things like loose stools, upset stomachs, or even a Home Again ID Chip. They quoted 70$ for a chip......I just went down to Pets Mart and picked up the exact same one for 35$ with a lifetime subscription. (I fortunately could compare and contrast these service costs because I also have a puppy in our household the same age, but going to University Vet Hospital Utah, just up the road in Sugarhouse.) As a young pup we went through the routine visits for the things listed above and nearly every time, there was no diagnosis. A basic stool sample was run, I was charged almost 100-150$ or MORE for no conclusion, and sent home with some diarrhea meds. The care at East Valley is run of the mill....and thats just it. Upon my leaving, the reason I was given for such obscenely priced care such as a 450$ neuter (and I didnt even get a cone....which I found was definitely needed), was that "the care you get here is just better" than anyplace else..... Was I really hearing this...? When I told them that University Vet Hospital right down the road offers a puppy package WITH NEUTER OR SPAY INCLUDED, along with ALL Vaxs and services for the first year or so for 650$, the vet said "thats impossible". Well...its not...Im sorry, its true, just give them a call; and I know they will care for your puppy just as well if not better than East Valley. Who doesnt love puppies????? To make a long story short, East Valley is, like I said, run of the mill.....but with a very high price tag, and a tag that is in no way justified. I have no doubt that the staff loves and cares for the animals, but do they care for them "THAT MUCH MORE" than any place else? Answer: No
ME
Merrie Lynn Vaughan
While taking my puppy for her morning walk she was viciously attacked by two dogs. I called East Valley in hysterics and they went into hero mode. They said to bring her right in. She had a temperature of 107 when we got there. She had lost a lot of blood and I was devastated. It turned out her jaw was broken in two places and she had a tooth cracked in half (along with multiple other puncture wounds). As luck would have it, Dr. Smith a traveling ortho vet had just stopped by for another case. He agreed to operate on Bianca immediately. She had to wear her jaw apparatus for 6 weeks and needed one more surgery for adjustment. I was given cell numbers for both Dr. Smith and Dr. Lynette. They also called and texted regularly for updates. Dr. Smith even made a house call and sat in my closet floor with Bianca for 30 minutes one evening when she was having some problems. I can not even begin to express my gratitude to everyone at East Valley for the care WE BOTH received. I was bracing myself to have to take out a second mortgage or something, but considering what all was done for her I didnt consider the charges out of line. I would highly recommend East Valley for compassionate and knowledgeable care.
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Stephanie Stamm
I initially came to this vet because its conveniently close to my home, but I keep coming back because they have taken exceptional care of my dog. Six months ago, Kiya was diagnosed with an auto immune disease, and was on the brink of death. Dr Butler and Dr Lynette put Kiya on a prescription treatment plan and asked that we come back for a blood test every week until Kiyas counts were back to normal, if they ever reached normal again. During this time of expensive vet care (and no pet insurance) the doctors were kind enough to waive the fee for the visit to draw blood, while we still covered the test. This was a heart warming act of kindness during a difficult time, but also really helped minimize our costs. After two months of treatment, Im happy to report that Kiya made a FULL recovery and is officially in remission. She is very active, healthy and happy, and we are so grateful to East Valley Vet.
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Chris LaCasse
These folks are pure class. From the front desk to the medical folks, everyone is kind, patient, and professional. Im never made to feel rushed or that my lab pup is a mere commodity with a possible bill attached to it. Both the techs and the vets are outstanding and take the time to explain to a layperson exactly what the situation is, and Ive actually received follow-up phone calls asking how my pup was feeling--Necessary? No. Greatly appreciated? Indeed. I recommend this business without hesitation and with the greatest confidence that you and your pet will be treated with great care, courtesy, and professionalism.
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Tia M
I love these guys! Drs. Lynette and Butler are not quick to jump to labs and expensive tests. They usually use their brains to figure things out and they are usually right. They genuinely listen to what I have to say and not just go off of what they think. The office staff is wonderful and can frequently answer any questions I have without always having to consult with the vet. I love these guys so much I have been driving from West Valley since 2009. I cant imagine going anywhere else.
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Charlotte McKinney
GROOMING services by Grantham are TERRIBLE. He cut up my dog, and charged me extra for everything he could think of. On top of it, he charged me for my dog being aggressive. That is an absolute joke as my dog is the sweetest tempered animal around. All other groomers have commented on how sweet she is, so if he had a problem it was probably because he cut her in three different places on her body! She has open wounds. He should not be working with animals if thats the best he can do.
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Charissa Boyle
Dr Lynette and the rest of the staff here are incredible. We have been going here for 5 years and will never go anywhere else. They treat our dogs and us with compassion and always listen to our concerns. They were there for us and made us feel like family when we had to say goodbye to our wonderful Akita and my best friend of 11 years-- Gixxer. I will forever be grateful for that.
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Alexander Dolowitz
This wonderful little place has been part of my family for several decades. The entire staff of doctors, techs, and office people couldnt be more caring or talented. They care about their hairy clients so much that every time Ive ever called, they either know me by my voice or my animals names alone. I cant imagine going anywhere else!
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jeff reitz
Lynette Sakellariou is the best vet Ive ever been to. That sounds like a generic statement, but Ive lived all over the U.S. and have never been truly satisfied with a vet, was always just business, here its both business and pleasure, great team. Would highly recommend EVVC.
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Heather Whidden
We had to have our sweet kitty euthanized, and East Valley staff were respectful and caring during the process. They kindly answered all my questions about how it would work and what to expect. Thank you for making a very difficult event somewhat bearable!!