Category: | Animal Hospital |
Address: | 997 Fairfax Rd, St Albans City, VT 05478, USA |
Phone: | +1 802-524-2001 |
Site: | tvh.vetstreet.com |
Rating: | 2.9 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed |
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Erin Lavoie
Our cat requires medication for the rest of his life for a condition he has. Vet told us to give him medication in the wrong format (enzyme powder in food) and our cat was bleeding POOLS of blood whenever trying to eat, barely ate, lost a ton of weight. They charged us far more money than we could afford to do test after test after test to be told "I dont know why hes bleeding". They told us they thought the blood was coming from his nasal cavity, which we told them we were certain it wasnt. It got to the point my cat was borderline anemic and needed an iron shot. Finally gave up and took my cat to another vet (BEVS) and in one visit were told the format of medication we were prescribed was wrong and was essentially digesting my cats face and that powder should never be mixed in the food, it needs to be given as a capsule before eating. New vet was confused why Tanneberger vet would ever tell us to give him the powder this way to begin with because its known to do this! Also agreed with us it absolutely wasnt coming from the nasal cavity. Since seeing the new vet and then correcting Tannebergers mistake, my cat is now healthy... gained back lost weight, no more bleeding, eats heartily. Will never return to Tanneberger, nearly lost my best friend because of this.
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Andrew Mank
My pup was on deaths doorstep with an unknown ailment that caused hemorrhaging of her digestive system. At the time, she was only 4 years old in the prime of her life. All tests came back negative of anything that could be causing my pup so much anguish. Personally, I thought I would have to bury one of my beloved family members far too early. Through the knowledge and diligence of Dr. Tony, Dr. John and the wonderful tech staff at Tanneberger Veterinary Hospital that was not the scenario that played out. Almost 7 now and on a very special diet, she is loving life and in terrific health. I have been going to Tanneberger’s for almost a decade now with 4 very different wonderful pups. From routine vaccines to a complicated predicament they have always had the solution. Their ability to empathize with my canine family, translate the solution in a way I can understand and follow up with any needed treatment is outstanding and an example other vets should follow. They create an environment where my pups are always excited to see their friends at Tanneberger’s. Paired with reasonable pricing and experience that shows I don’t cry when we go to the vet either! That being said, I recommend Tanneberger to anyone looking for a quality vet!
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Emily Santillo
My dog was sick recently, I asked if he could be seen urgently and they said yes which I appreciated. I felt some of their staff were nice and accommodating and some just lacked in customer service/compassion. I am not sure if my dog truly needed all of the tests, food and medications he was sent home with. I unfortunately parted ways with them upon discharge as none of the prescribed medications were really explained in detail by the vet but just a generic explaination by the tech who really did not answer my questions. When I wanted something removed from my bill, or had questions about my bill the person I wanted to talk to was always unavailable and they had no knowledge of how to reverse payment made. I guess the part that made me question if Ill go back there was processing of payment (when your dog spends the night its not cheap) before I could ask for the itemized bill. And the fact that the office staff does not know how to refund/reverse payments. I left theyre paying for a lab that I am not having my dog testing for. 30.00 in their pockets. Im giving them 2 stars because the receptionist was genuinely listened to my concerns and was able to empathize.
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Deborah Bogaert
I have been going to Tanneberger Hospital for 3 years, after moving from NYS. I am very happy with both veterinarians, and the staff. They are VERY knowledgeable, and compassionate. They all take the time to answer my questions, in person and over the phone. I never feel rushed, but instead I feel that they all care about my 3 cats. They are my world, so excellent vet care is extremely important to me. Dr. Tony saved my Greysons life after his urinary tract blocked and he couldnt urinate, which can take a cats life quickly. I am forever grateful. I have been very pleased with the care here, and I will continue to go to this hospital. We are lucky to have them here.
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Mr. Stella
How do I give less than one star? These people are incompetent. Please dont bring your pet here. It deserves better. I brought my cat in for itchy ears, $200 later she still has itchy ears. Brought a gerbil in for a teeth clipping but Dr. Tony (The exotic animal specialist) thought it was an infection. He gave her some fluids in the form of a shot and five minutes later she started convulsing and died. He chalked it up to stress. Nevermind, the gerbil was up and active before he gave the injection. The guy is incompetent. Not to mention, none of the staff even took a pet gerbil seriously. Never again will I go to this place, and neither should you.
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Carly K
We have brought our pets here for the last couple of years, and it has been stress after stress. While the staff has always been friendly, we have always felt guilted into decisions, and little communication. I dont feel it is right to write a long list of negative comments, as everyone will have different experiences, but my animals are my world, and I feel it is important others at least do research and know that the relationship between you and your pets vet will be one of authority rather than partnership. Some people like that, I dont.
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Nora Mason
Everyone in the office is so friendly and knowledgeable. Coming from out of state, they made sure that my old vet was contacted and history for my kitty received. She is only 6 and very healthy but can be anxious. Dr. John is very knowledgeable about cats and has helped my kitty with anxiety solutions. I highly recommend this office for any pet owner!
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Stephen Reynolds
What amazing place! Always made my pets feel comfortable and welcome! Been a client for 20 years
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Mary Gamache
Very good and friendly people,very comforting to leave our pet with them.
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Margaret St Cyr
Everyone is friendly, teats you like they care and your pet matters.