Category: | Home Health Care Service |
Address: | 3709 Shannons Green Way #309, Alexandria, VA 22309, USA |
Phone: | +1 571-620-6445 |
Site: | spring-hills.com |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
MA
Marcia Hall
I moved my mom to Spring Hills Mount Vernon a couple of months ago from another assisted living facility. She is doing MUCH better at spring hills and Im quite pleased. I always thought assisted living facilities were all about the same. Its not true. At Spring Hills, ALL of the staff are caring, warm, and really show support for all the residents, not "just" my mom. Some of the nice perks that may seem small but have definitely been an improvement are: complimentary toilet paper and tissue and laundry service. The food is much better, more variety and the environment is more like a restaurant. My mom enjoys being served with cloth tablecloths and napkins. The servers are caring and help out all of the residents. I highly recommend Spring Hills Mount Vernon.
PA
Patty King
Mother in law was resident of Spring Hills, and was in the memory care unit. They were always understaffed. There were usually two staff people to take care of approximately 20 residents. These residents obviously need a lot of care, because they are incontinent, need help with bathing, feeding, etc. Two staff members for ten residents was not enough! Often found Mom with soiled clothing, greasy hair which indicated she wasnt being bathed regularly. Also, the meals were often served late. We took her out of there. Not paying $50,000 per year for that kind of service!
IN
India Hassan
This is a horrible Community for anyones parents or grandparents. These people are money hungry and only care about their money. I used to work for Spring Hills and I loved helping and caring for residences but the environment that they were placed in is disgusting. They have roaches. Management is dissatisfying to any problems or concerns you have, lazy, and greedy. They have horrible communication throughout the building. Definitely not worth the money you pay! I wouldnt trust Spring Hills with my loved one. EVER
KE
Kelleen Trauger
We moved our friend in to Spring Hills Mount Vernon in June 2014 and have been very happy. She is in Spring Cottage, the memory care unit, and they take wonderful care of her. There are always fun activities the residents participate in and there are also events in which both the assisted living and memory care people do together, which I feel is fantastic. All of the staff is very caring and loving and address any issues you have promptly. It is comforting to know she is taken care of so well.
VA
Valerie Downer
My mother, who has dementia, has lived in the memory care unit for a year. I cant say enough good things about this facility. The staff is outstanding, very caring and friendly and that includes everyone. My mother is very happy there and I am there frequently. I have never encountered anything to make me question the care she is getting. I would wholeheartedly recommend this facility and my family and I are completely satisfied with every aspect of Spring Hills Mt Vernon.
ST
Stephen Leisner
I cannot say enough about the facility and the people that work there. The facility is clean, bright and has a feeling of being home. These were many of the characteristics that were on my list when doing research for a location for my mother to live. The staff is kind, courteous and very attentive to the residents needs. If me or any member of my family has a concern or question the staff is quick to respond.
A
A Private User
its a great place to work. Passion and compassion feel the hallways.