Centreville Eye Care Center

Reviews 10

NI

Nina Unger

Seriously the best experience I have had with eye care professionals since I started wearing glasses in the early 90s (in grade school)! Most credible eye doctor, friendliest and most helpful front office staff and opticians. I have a lot of trouble with my contacts, and most doctors arent willing to really listen and take me seriously. I have often been brushed off and ignored, told its all in my head, or told that Im not wearing or cleaning my contacts properly (even though I do). NOT SO at Centreville Eye Care! I saw Dr. Moore in my first experience at this practice just last week (Feb 2015). She carefully listened to all of my concerns, expressed sympathy, explained everything, and treated me with respect. She listened when I told her I thought I needed a different prescription, and gave me plenty of trial lenses to make a a decision over the next week. Dr. Moore is obviously very caring about her patients and excited about eye care in general. She has a lot of experience and technical knowledge of contact lenses, which helped me immensely. I genuinely enjoyed my time with her. The front office staff and opticians are also excellent. I have not purchased anything yet, since Im trying out lenses. However, no one pressured me to buy anything, even though I browsed frames for at least 30 minutes. They helped me understand my insurance benefits and helped me think about what frames I like, all without pushing for a sale. Surprisingly, the front office staff gave me my prescription when I paid for my exam. I didnt even have to ask for it. (Those of you that buy online, you know other opticians come up with all kinds of excuses not to give you your Rx, thereby forcing you to buy contacts/glasses at their office.) I was blown away! I did notice that the eyeglass prescription does not include my pupil distance, which you need if you want to order glasses online. Im sure theyll give it to me if I ask during my visit next week. My only limited complaint might be that it seems like they only offer designer frames. Not the place to go if youre looking for a cheap pair of glasses. But dont miss it for your annual exam!! Cant say enough good things.

---

VI

Victor Rosa

This was years ago when I had an eye emergency. My eye was scratched and it was extremely painful. My eye was sensitive to light and it was bloodshot red. I had no insurance but needed to see an eye doctor right away and I came here to this clinic. Dr Kathleen Moore was so compassionate, which is rare for I had not seen any doctor who is as compassionate as she was for a very long time. I think she stole my heart. She examined my eye and told me it needed to be treated right away and referred me to a eye specialist to be seen that same day. Again, I had no insurance then and just started out on my own (self employed) and my wife was in school... Dr. Moore waived our fee knowing that we will have to see a eye specialist who will charge us a lot more. Overall, I cant thank enough for this doctor whos heart is so kind. I will be back to visit soon just to personally thank you.

---

A

A Private User

Ive been a patient for nearly a decade, and have been pleased with the care and attention provided by Centreville Eye Care Center. The front desk staff is friendly and helpful, and the medical staff stays current with the latest technology and lenses, which is important to me. I like to understand my care and options and the staff is always willing to talk with me and share their knowledge, which I appreciate. In addition, the doctor knows I always want to hear about the "latest and greatest" contacts and to understand the "healthiest" options for my eyes, and has been very supportive in working with me to find the best lenes for me.

---

MI

Misty Fletcher

This was my first visit. I was very much interested in purchasing a pair of Bobbi Brown frames, which is only carried by a few eye centers in the area. This location was in my area. I received a call to pick the frames up 2 weeks ago after waiting a week. I returned them the next day because there was so much glare. I purchased the AR covering but it was damage with scratches. Instead of them telling me they would make them a priority they told me it would take another 7-10 days. Im still waiting on the phone call for pick up. Customer service is very average by one of lady in the frames area.

---

BR

Brad Stern

While my entire family enjoys their experience seeing each of the doctors at Centreville Eye Care Center, I particularly value the skill and knowledge they have, to help monitor other health conditions, which sometimes leave clues in the eyes. In my case they help me monitor sarcoidosis flair-ups, so that I may seek help from the appropriate physicians prior to damage to other organs. I am confident that this team keeps their watchful eyes on my familys vision. And I have entrusted them with this task for the past nine years, and will continue to do so.

---

JO

JoEllen Staub

Great doctors; great staff; bright and clean office! They have all the latest and greatest technology for performing eye exams. I mainly see Dr. Hale. She is a hoot! She has the best sense of humor, and makes you feel like a close friend. She is patient and really takes the time to listen to your concerns. She works with you until you achieve a result that is best suited for your needs. The staff is very knowledgeable about the eyewear, and are very helpful when you are picking out frames. Love Centreville Eye Care Center!!

---

ST

Stephen L Harwood Sr.

At Centreville Eye Care Center, my wife and I recently received comprehensive eye examinations by Dr. Kelly Hale. We are quite impressed with Dr. Hale s professional skills and personable manner. In addition, my purchase of new glasses and frames at Centreville Eye Care Center was facilitated by a broad selection of frames and knowledgeable assistance. I encourage others to experience the excellent services of Centreville Eye Care Center.

---

BA

Barbara Waldman

My whole family has been seeing Dr. Moore for over 10 years -- since her office was located in Union Mill shopping center. She is fantastic. Many of her office staff and opticians have been with her for at least as long as we have been patients, and they are also fantastic. You feel like youre seeing long lost friends each time you visit their office. They are friendly, accommodating, and provide excellent care. HIGHLY recommend.

---

AL

Alice DeVille

I have been a long-time patient of Dr. Kelly Hale and appreciate the care and attention to detail that she and the staff provide at each visit. What a pleasure to do business with this customer-focused practice that is both efficient and responsive to patient needs. With the use of up-to-date technology, examination techniques and personal attention, I always feel I am in good hands. I highly recommend Centreville Eye Care Center.

---

SA

sanjeev fernando

Had a very unpleasant experience just trying to get an appointment with this office. The person who answer, Stephanie, was very rude and impatient. Additionally, I was told by this person that, until after the service is provided and a claim is filed, this office cannot tell me if my insurance carrier (BlueCross and BlueShield) is one that they accept or not. I found that to be very strange and not helpful at all.

---

---