Category: | Urgent care center |
Address: | 65 Riverton Commons Plaza, Front Royal, VA 22630, USA |
Phone: | +1 540-635-0700 |
Site: | valleyhealthlink.com |
Rating: | 2.3 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM 9AM–6PM |
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sabrina walker
So upset with this place. I feel every time Ive gone they Drs have been rude. Today my husband was seen because he thought he had a double ear infection, the dr said that was the case which is fine, but said it was his wisdom teeth causing the pain and should see a dentist. Again, understandable.... but my complaint is he was very nasty and rude and acted as if he was pissed to even be at work from the moment he walked through the door. And with that said its a dental problem and nothing he can do. My husband works 6 days a week and isnt the type to run to the dr if he breaks a nail, so no antibiotics, nothing prescribed for his pain until he could see a dentist. NOTHING. Just sent him on his way. So I went back myself after my husband was finished and when I asked why he couldnt give him anything at all he started to act like a 5 year child with an attitude bc I was questioning him. I told him there was no need to be rude I was just wondering why we paid a 100 dollar copay to be dismissed with a cold attitude. Then the dr changed his tone and explained to me for my husband to take 4 ibuprofen for inflammation until he saw a dentist. Which again I am not questioning his diagnosis, Im just sick of every time Ive ever been there over half the Drs are rude and uncaring.
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James Owens
If I could rate 0 Stars, oh I sure would!! Both times Ive went to this Urgent Care in Front Royal theyve had no urgency at all, this place should be called "no urgent care". I went because I could barely walk told the doctor that it felt like something was ripping apart. The first time the "nurse practitioner" was like lay down, lift your legs, get up do a squat, " yep this what is going on blah blah blah blah"!!!!! Second time I explained that I have had to leave work multiple times. The "doctor" said that she didnt know what she was doing that Id be better off diagnosing myself. The doctor was the rudest, most unprofessional, piece of work Id ever encountered. Me and Fiance was so WOWd we was stunned by both the doctor and the nurse practitioner. This place is the biggest JOKE there is!!! They really need to investigate this place front the receptionist all the to the top. Most unprofessional nurses, doctors, and secretary a freaking ppl Ive ever me. I wouldnt take my dog, to this place. Hope I have the chance to sue this place for being unprofessional and failure treat me fair and having any concerns for my well being!!!!
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Corine Keyser
I would NEVER recommend to anyone I know or love going to Valley Health Urgent Care. My fiancé went in there with shortness of breath, vomiting, fever and his heart rate was through the roof. After a 70 dollar copay for the Urgent care the doctor told him that he just needed to relax and take deep breaths and he would be just fine. She told him that he had a virus and it would run its course. Two days later he woke up with severe chest pain and he couldnt catch a breath. He was admitted to the hospital for 5 days and underwent multiple procedures to correct the organ failure that he was going through due to the pneumonia that was straining his heart. The pneumonia was so severe the doctors said that it mimicked a heart attack. The doctor told him if he would have waited another day or so he would have been on a ventilator. Do yourself a favor and find another urgent care because I came very close to losing my fiancé due to the lack of attention and knowledge by the doctors at this facility.
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Maria de Souza
Lovely staff, very kind and accommodating, clean building, and short wait time. Im not sure why this place has so many bad reviews and Im glad I didnt allow them to deter me. I was just here on a Wednesday evening because I was having UTI-like sensations and sharp upper back pain. They tested me immediately and said there was nothing to be alarmed about. My urine test was negative and the doctor did a thorough examination of me and said I was having muscle issues in my back and to apply heat and follow up with my GP. Ive been doing that and the back pains have gone away. Today (3 days later) they called to check up on me and make sure that I was ok. Very kind and professional! Id also like to add that I was also here in the Fall or Winter (cant remember right now) (2016) with my toddler who had Nursemaids elbow and the doctor who popped it back into place was very kind and took good care of her. Im so glad to have a place like this in our community. God bless these ladies!
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Faith White
I do not recommend the lady Dr that I saw on 3/12/17!! I waited 3 hrs in the waiting room. Finally got in the office. Had an x-ray done. The lady Dr does NOT know what she is doing!!! She said I had a sinus infection and that there was no such thing as bronchitis!! I know that is wrong. She was going to treat me for a sinus infection when clearly I had either bronchitis or pneumonia. Finally she left the room. Came back twenty minutes later and said she was treating me for pneumonia. Well, I have asthma. She gave me antibiotics with no, I repeat, no steroids for my lungs!!! Well, I am now at the ER and staying overnight at the hospital because she did not give me the proper meds I needed to heal!!! The first thing the ER Dr did was give me steroids in my IV!!! She told me not to go to the lady Dr at Urgent Care again because she apparently does not know what she is doing. Furthermore, she verified that their is a such thing as bronchitis!!!
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Cindy Robbins
I was treated quite well. Dr. G. Banks had seen me last Winter on Commerce Ave and I hoped Id have him again. He is very kind and he really listens. I am already getting better on the meds I was prescribed. The only reason I chose 4 stars instead of 5 is that when I was there the previous day, I didnt stay or sign in because the waiting room is small and, that day, extremely crowded. I was surprised that Valley Health Family Medicine shares the same building, desk, and waiting room. But the good care I got the next day couldnt have gone better. Thank you.
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A Private User
Every time Ive had to come here, Ive been greeted by unfriendly staff at the front desk. They usually talk about their personal lives, act like its such a bother that Im here, and are just overall unfriendly. Even when I called to see if I could be helped in the type of pain I was in, the reciptionist acted like shed prefer I not even come in. The building is gorgeous and Ilve had success with the doctors but the front desk staff has never been a nice bunch. They make me feel like Im wasting their time, as if Im interfering with their busy job. :(
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S Ward
This place is not good. Very unfriendly. Everytime I take my child there which is maybe once a year when its after hours at his pediatricians, they act as if we have no reason to be there. They say "its a virus" and send us home with nothing. They only take rapid strep tests and if negative give no antibiotics. Very unsympathetic and uncaring. Also when I take him to his pediatricians the very next day when theyre open they say its an ear infection or sinus and give him antibiotics. They have radiology people doing the nurses jobs too.