Winchester Community Mental Health Center

Reviews 6

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Samantha Palmer

I had seen this place about three different times and the very first time I went as a new patient they never told me when the appointment got set up until after I was there waiting to see the doctor that they wanted a drug test from me. And I want to head I did my drug test but I was not too happy about that because they should have said something when I initially made the first appointment scheduled but nope. And as I was waiting for that first appointment to see the physician I had to wait four hours to have finally been seen. I thought OK maybe it was just that they were running behind and I saw the doctor is and when I saw him I had only talked with him for about two minutes. I was not thrilled I just sat in the waiting room for four hours and got to see the doctor for two minutes that was it. I was OK Ill try to again the next appointment wasnt bad I think I only waited for about an hour and a half which was better than four. And again I only saw him for about two minutes. Well I went in today my appointment was at 9 AM I did not get into see him until 10:48 AM And during my time while I was waiting I had to take another drug test. And when I had asked to speak to somebody about these drug test they sent a nurse over to talk to me about it and she was supposed to have looked into my file to see if I had signed anything stating That I was OK with taking random drug testing. Here was the funny part she could not find anything that I signed about taking random drug testing.After speaking with the nurse they put me back into the waiting room and then finally they called me back. When I walked into the room he had told me that he no longer wants to offer me services because I had forgot to tell him about one of the prescriptions I was on. No I have not seen the doctor for almost 6 months before this and how was I supposed to let him know about medicine change if I hadnt seen him. I felt pissed I have just wasted almost my entire morning waiting in waiting at that doctors office for him to tell me that he no longer wants to see me. Which I thought was funny though to because he knows that my. Memory is not good I had brain surgery about two years ago and I forget things a lot and I take on average about 15 medicines a day and its hard to keep track with all the medicines that I take which ones I told him and which ones I havent told him I was on, and then Not even giving you a chance to even tell him what your new prescriptions are. I honestly believe that he did not drop me because of my prescriptions I think he dropped me because of me questioning their drug testing policy and then finding out that I never had anything stating about their drug testing policy and that they could get in trouble for it. Please if you go there be careful, how is a doctor supposed to diagnose you if you only sees you for two minutes? And I also found out the doctor had missed diagnosed me and that if youd actually gave me medicine for this mix diagnosis it could have ended up hurting me. The staff nor the doctors are not pleasant or organized nothing. This company should not be in business! And if there was a way to get this 0 star I would but I have to at least get one star but they dont even deserve that.

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Bethany Morgan

Refused to let me keep an appointment the very first time I didnt have the full amount for co-pay despite begging and offering to give them my only gas money as a show of good faith. This after I was put on lithium and was concerned about side effects but kept being told to wait to for that appt. After this my mental health, which was obviously already bad, took a sharp turn for the worse, and has only gotten worse and worse since then. This was in 2013. I believe they call themselves Community Mental Health specifically to fool people; this is NOT the same as real community mental health centers that help low income individuals get the help they need. Im not even sure it was legal for them to turn me away in the state I was in, but they obviously knew I was in no state to fight it, which is likely what emboldened them to send bills for appointments I never even made with doctors Id never even met, which I obviously couldnt pay or even deal with. My life was bad before, but I can truthfully say my experience with these people has made it markedly worse. Run, dont walk, from these horrible people.

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Diane Broome

4 of my foster kids have participated in therapy here as well as medication management. I have always been pleased with their therapists. Two of my kids currently see Katie. The kids love her and I feel like their are making progress. Prior to being assigned they have always asked me what type of therapist I thought the kids would work with best. I felt that they took my information into account when matching my kids with their therapist. I absolutely love Jean in the medication section. She is a nurse practitioner. When we go see her its like going to see a friend. The kids love going to her office as well. She gives them stickers or small prizes at the end of their visit. The front office has had some turnover but Im glad to say the good ones are still there. Susan is a gem!

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Unique Jones

I am sorry to say this is the worst place to go they should be out of business by now.. they are money hungry there staff change all the time and that is probally because of there demonic ethic . They claim they are cristians but they are not.. I am so glad i dont need them for nothing.. from what i hear they are volating people rights all the time asking for drug test every time and then they charge the insurance company.. so that alone is inaurance fraud because the only time the docter will see you if you take the drug test .. what is that.???.. they need to be to be taking drug test each time they ask for one from somebody.. i hate in justice

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Jennifer Wasko

This is the BEST place for treatment ever. They truly care. As far as the negative reviews saying they were "kicked out," I can guarantee that they failed to mention that they in all likelihood failed the weekend drug test. They will kick you out if you are lying or using drugs. They HAVE to be strict. I have been dealing with them for years for my medication and have nothing but great things to say about them. They treat some really shady people who always are caught in the end. Some ppl manipulate to no end to get the type of medication that they seek from the doctor. It is a great place.

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Angela Reed

Loved my daughters therapist, but the ladies in the medication department are awful, they have terrible attitudes and even worse customer service. They called me to reschedule my daughters appointment, then the day of the original appointment, they called to inform me I missed the appointment and would be billed for a missed appointment. Then she told me I was a liar when I told her that someone from the office called me to reschedule! Even continued to tell me I was lying when I gave her the girls name and said I could show my call log! Needless to say I wont be going back.

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