Patient First - Midlothian

Reviews 12

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Robin Ripley

The doctors and nurses have our whole familys upmost respect. They all greet us by name and they even saved my husbands life years ago when he had a bad reaction to a wasp bite it was closing his airwave then my Husbands aunt went they discovered something was wrong with her lungs she had a cysts blocking 2 thirds her lung you sent her to get the MRI after you saw the x rays then I have been sick many times you gave me fluid when I was dehydrated and also when I came in my nightgown because I was too sick to get dressed one look at my purple fingertips and off to the hospital. I was in respiratory failure so yes we love Patient First and the people that work there and yes as you can see we trust them with all out family members they have always came been there for us and even after we moved we still went to that Patient First and will continue to do so for all my favorite faces and the loving hearts that the whole Patient First on Midlothian has. I am not planning on going anywhere else for our familys private care because I love them and I want the best for them.

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Eric Gehler

Got in, 30 minutes to the back room,still got to back room yeah, now the real wait begins.. 25 minutes in back room waiting to see the dr for first time. The bad thing is we expect it. Joked with wife when leaving at 4 PM I would be back around 8 pm Tick tick No Doc. 45 Minutes in back room not seen yet. Awesome PA showed up 50 minutes into ordeal. Shes was great. Staff was great. waiting sucks. 2 houses to out door at patient first. Update, 2 months later, still had symptoms and complained out my ear ache, went to real doctor and he pulled the plastic ear bud out of my ear. That the patient first missed twice when looking and me saying there is something in my ear like an ear bud or something. Patient first, horrible

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Chris Programmer

Patient first.. not really, Ive never been treated that way I had been, straight up accused of cancelling an appointment despite proof of a confirmed appointment by voicemail, was also told I was "screwed as far as pain goes". My Dr from Texas would NEVER have done that to me. One Dr in particular not too happy with, and had to beg for help (literally) to a female Dr. My insurance was screwed up, and they rotate Dr there like women rotate hairstyles, NOT good. So as a result of this "rotation of providers" I got flagged. Unacceptable. You made me wait over and hour to be seen, then accused me of something I didnt do, when you finally came to see me, even had proof, and told me Im screwed.. is this how you treat patients?

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Teeunya Baxter

I give it 2 stars b cause the nurses and front staff are great but the docter was extremely rude to me,her name is Alba Hussein (I no I misspelled that but thats close enough)..after my hour long wait in the waiting room,I was told to wait in a chair in the back in the hall,no private room or privacy for me..the docter saw me for 3 minutes and was so extremely rude I walked right out the exit ,got in my car and called the complaint line..its a shame a DOCTER would be so unprofessional an rude to a patient..an the sad thing about it was I wasnt there for an emergency or anything complicated, I was only there to get my tuberculosis test read for my new job.

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harry dumond

I walked in and was havving an Asthma attack, the man at the front was very nice and brought me into the back right away. As soon as I got in a room a nurse took my blood pressure and said someone would be in soon with a breathing treatment. An hour past and not one person came back to see me. I got dressed and asked the nurse who was right outside the door for directions to the nearest hospital. She was very unpleasant and said their was one down the road about mile or so. I have been there before for the same thing and they where very good. But I would never go back. And never recommend that anyone else does either.

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Lexis Henry

I came in because it was a Sunday and I wasnt feeling well. The only person that was kind and professional was the receptionist Tiffany. The Nurse was very rude! I asked her what my blood pressure was and she said, "I thought you already seen it". Even if I did, that is NOT how you are supposed to talk to patients. I work at a Hospital so I know how it is to work weekends and Holidays. No need to be unprofessional. Basically, I went there for nothing. My labs were fine. Wasted time. I could have googled my symptoms and treated myself. Awful service!

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Vincent D

Tiffany at the front desk is awesome. She embodies true Southern hospitality with her greetings and overall demeanor. She gets to know the patients and always makes great conversation. I always seem to go during peak times, but at least theyre open when I need them. The docs are always great and explain everything thoroughly. I dont feel like a number, even when theyre slammed. Im a lot more patient with their wait times now that Ive had consistently great service. -LD in Midlo

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Benjamin Ramey

Yes, I had to wait about an hour. But, the wait just depends on the number of people that show up when you do. I got my bp, wt, etc taken, then an X-ray, then the PA examined me, and gave me an antibiotic that was filled there. All in all, it took me about an 1 and 1/2 hrs. I thought they did a nice job (I got better). What I really HATE is when I have an appointment and it still takes an hour and all the patients in the waiting room had the same appointment time as I did.

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Tarsharn Robertson Gaines

Didnt know that I was going to have to wait 45 minutes in the waiting area, then another hour in the back. All for the doctor to come in and say "I will let the nurse know you are ready for you PPD".....really when she could have stacked me while getting my vitals. Really dont wanna go back to get it read, that might take 2hrs, but cant start working until I get it done. Maybe if I go right before closing??

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Fern B. Mills

I had a Dr.Anna George,,she was rude and very short with me.This woman has absolutely no business in the medical field,,or working with the public. She gave me the impression,,that I was a bother,,and she had better things to do . Ummm,,this woman works for me,,if it werent for us insignificant patients shed be out of a job. P.S She also needs to brush up on her personal hygiene,,along with her bedside manner.

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Leah Oliver

You might have to wait long, but it is so worth it. I had first went to another urgent care who medicated me wrong. However when i came to Patient First the doctor was able to tell me how the other urgent care mess up. Pluse give me something for my sickness. After just one day from my visit, I feel ten times better. So thankful for the skilled and knowldgeable doctors there.

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Giriraj Dave

Went in for an eye emergency and the doctor couldnt tell what the problem was (other than saying that it looked like a possible case of conjunctivitis). They sent us to Chippenham Hospital (which was another joke btw, but thats another story). We feel as if we were bilked, because I am pretty sure I would be paying a hefty bill for the visit that was worthless in my view.

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