WhidbeyHealth Medical Center

Reviews 5

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LINDA Mccracken

My brother was just in the hospital, they moved him from the E.R. to the CCU unit and then to the med unit. While in the med unit he was told by a nurse he had to have exploratory surgery and then she walked out, he was taking delauded for pain and before he could ask for an explanation she walked out, he rang the buzzer and asked for her to come back but she never did, he then texted me to tell me about the surgery, I called the nurses station and had to leave a message which got misplaced, this all started before noon, when I got home at 6 he texted me and said he has leaving as he was not getting anyone to explain things to him, I called back and asked to speak to the nurse, again I was told I would have to leave a message, explained he was at the point of walking out, was told nurse was talking to dr about him and couldnt interrupt, left msg, got to hospital 15 minutes later and nurse had talked to him, asked her to explain to me what was going on, when was the surgery gonna take place, come to find out no surgery needed, nothing in records about surgery, he was fine when I left at 730 pm, at 2am he was texting me he was leaving again, he was checked out and home,by 3am, found out he rang them for meds and they ignored him for 2 hours then brought him meds they know,make him throw up, he told them that and the nurse got sparky with him, she got the doc who was a royal witch so he told them he wanted to leave, found out night before what he has is colitis which is very painful, my brother hates taking any kind of meds especially pain meds and they made him feel like he was living so he could get the pain meds. SO TOTALLY DO NOT LIKE THIS PLACE, THIRD TIME FAMILY MEMBER WAS TREATED LIKE CRAP, DOC CALLED MY 75 YR OLD DAD A LIAR THE FIRST TIME, 2ND TIME WE WERE IN THERE HE TOLD HIM HE HAD CANCER AND MAYBE ONLY HAD DAYS /HOURS TO LIVE THEN WALKED OUT, THEN TRIED TO DENY HE TOLD MY DAD THAT, NURSE HEARD HIM THAT TIME AND HE WAS EVENTUALLY LET GO, SEEMS LIKE THEY ARE BACK TO HIRING NASTY PEOPLE AGAIN, WILL DIE BEFORE I GO HERE!!!!!!

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Lisa Needham

In April 2016 I suffered a huge hematoma on my lower leg.. I couldnt walk so was taken by ambulance to Whidbey Hospital ER. The ER physician did a procedure which, in his opinion, would decrease the pressure and expedite wound healing. I was instructed in self-care, and released. A month later, the hematoma ruptured while I was visiting in Whatcom County and was taken to St. Joseph Hospital ER. My experiences between the two ER departments and physicians was worlds apart: The physician at St. Jos Hospital ER told me the hematoma was infected, that this wound needed treatment by a wound care specialist and they referred me to my PCP, who happens to run the Wound Healing Center in Bellingham and who treated my wound until I was finally released from care in August 2016. I was told after a month of intensive wound care that had the hematoma not ruptured, I would have lost my leg! How devastating to hear that, especially when the ER physician at Whidbey never mentioned nor referred me to their wound care specialist who is part of the hospital! My PCP in Bellingham arranged for a wound care specialist to make home visitation for the next month in Freeland and she regularly changed out my specialty dressing. This is the same wound care specialist who works with their ER Dept and is a part of Whidbey Health Medical Center! I cant be more disappointed with the level of professional care I have received and subsequent visits for unrelated issues have proven that the encounter I had is not an isolated incident but a trend. Good intentions doesnt equal true professional care. I stay away from them as much as possible.

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Diane Vasquez

I took my daughter here a number of times for blood clots. The first time we insisted she be airlifted to Providence in Everett for which I am thankful. We requested all her records from Whidbey Hospital and noticed the doctor wrote that she was given the wrong medication during this life threatening event. He then noted that he caught the mistake shortly, gave the correct one and she did not suffer ill effects. Another time I took her for possible pulmonary embolism (she knows the symptoms well), the doctor was very rude and sent her home telling her there was nothing wrong with her (no tests were done). I drove her immediately to Island Hospital where they found bi-lateral pulmonary embolisms and admitted her immediately to ICU. It was a close call that she did not die. She also took her repeatedly for severe pain in her foot, ankle and arm due to a fall. The xray did not show anything. However, the pain and visits persisted. We were treated terrible and as if we were drug addicts. After six months of pain,, she was seen by a doctor who ordered a MRI which found her foot was badly broken and damaged further by walking on it for 6 months.. I had surgery here for gall bladder. I made a report that the ER person did not give me the pain medication as he said he did. Nothing was ever investigated. I had a terrible infection from the surgery which kept me out of work for 2 weeks. The ER doctor wanted to admit me for the infection until the surgeon showed up and insisted I was fine to go home. There are just too many problems with this facility.

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Susan Graham

We were in the emergency room last night with my daughter who has stage 4 metastatic breast cancer. She was in tremendous pain and was throwing up. She was seen after awhile and his manner was that of someone who didnt care. He accessed her and said she would get a c.t scan for gall bladder. She was not offered ice chips so I asked and they refused her them because they were waiting on test results. Time passes and the doctor comes in. Its not her fall bladder. He has no idea why she is in pain. Also no fluid is given to her intraveniously even though she has been throwing up. I ask several times to no avail. No water is given to her later either. Also we are there so long another doctor sees us who claims she know us and lets us know we are not going to be treated with respect. At this point she is throwing up bile and the doctor says oh yes you probably are. I am so mad at the care we received. I would not recommend this hospital to anyone.

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Gregory Hancock

While my family has always received excellent care here, sometimes the staff can neglect to offer some information upon discharge that would have been important to know. When my gall bladder was removed I was given no real information about changes in diet that should be implemented during the healing process. Last night I was treated in the ER for a back sprain; I was sent home with a walker to assist in the transition, but only required it for the night. Now I am the proud owner of a walker and at an additional expense. Had I been informed of this policy, I would have just borrowed the wheelchair to the curb and had my family assist me into the house. When it came to pain management, compassion from the staff, and knowledge, I give WGH full marks, but sometimes things get lost in the shuffle of discharge that could make the patients life easier... and less costly.

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