Category: | Hospital |
Address: | 11567 Canterwood Blvd NW, Gig Harbor, WA 98332, USA |
Phone: | +1 253-530-2000 |
Site: | chifranciscan.org |
Rating: | 3.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
CH
Christopher Hansen
ER doc told me I would be admitted and likely stay a few days. I came to understand that they had no available beds. They admitted me anyway, even after I asked them to transfer me to St. Josephs - basically the attending specialist ignored my request. The FIT doctor who handles intake to the hospital rushed through a conversation and said well, surely you had to know something was wrong with you? The implication was clearly that I was responsible for my own state of health. The attending specialist told me during examination that he was fed up with the politics of medicine, and that he didnt want to be a doctor anymore. Not implied - he actually said that. I waited another 9 hours for emergency surgery, during which time I could have no food or water. Before surgery I had to sign another consent form. After I signed it, the specialist berated me for not reading the form. Seriously? This was :10 mins before surgery, and I was mega-doped on Dilaudid, plus whatever the Anesthesia guy gave me. After the procedure was finished, the specialist surgeon literally bolted for the door. No one could find him and he wasnt answering his pager or cell phone. Normally the doctors swing by to tell you how things went. I left the OR having no idea what my overall condition was. I received 15 pages of printed materials in a green folder, and a MyChart login. When I wasnt feeling good the next day, I was told to contact this same specialist, who was on call. No answer, and the hospital had to track him down. When he called back I got to listen to him chew his supper while explaining what he should have reviewed with me before releasing me. Worst experience that I have ever had. I wouldnt go back there unless there was no other option.
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Jade H.
Ive been here twice and both times were horrible. The first one has really messed me up when it comes to needles. It was 4am in the ER. No one was there. My doctor was rude and never even showed back up to tell me what was going on. The nurse in training told me that I could leave 4 hours later. I was serverly constipated apparently. So the doctor prescribed me anti-inflammatories for arthritis? A pill that helps you STOP passing gas and the only thing that made sense was the laxative powder. Which come to find out I was not constipated. Just having horrible side craps for no reason. The nurse messed up on my IV and blood samples so much that I had a huge bruise for weeks. I was pulled aside at work because they thought I was shooting up or being abused. The second visit my doctor was more focused on getting off of work than telling me what was wrong. The reason I was in because I had bladder infection symptoms and I was peeing blood clots. 5 hours later another doctor comes in and is like youre free to go. Im sitting there like wait what the hell is wrong with me? She looks through my papers and is like "Oh have a bladder infection, chlamydia or gonorrhea; were not sure which one, oh and PID." Im sitting here like what the actual F. Oh you have Pelvic inflammatory disease. No big deal. Just causes infertility no big deal. Went to my actual doctor saw a gynecologist and found out I dont have chlamydia or gonorrhea. The PID their looking into. Take the drive to go to St. Francis hospital. I dont know if its because theyre in Gig Harbor near Canterwood and theyre all snotty assholes or what. I am never going here again.
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Lyndsey Rasmussen
Based upon reviews I expected the quality of medical care to be much better than it actually was. The Franciscan hospitalist system seems to insure that multiple providers handle the care of each patient, even during short stays. This increases the likelihood of medical errors. And their hospitalist system relys heavily on mid level providers, such as PAs (physician assistants) rather than physicians, even for patients with complicated medical histories. This insures that a complicated patient who appears stable upon admission, does not get flagged appropriately when they become unstable and/or requires additional support and more qualified care. If a specialist referral is required, the specialists have 24 hours to actually see the patient (per a conversation I had with an individual from risk management). From my experience in other hospitals, this window is typically 2 hours. A lot can happen in 24 hours. Although nursing and CNA staff is friendly and courteous, they cannot make up for the lack of professionalism exhibited by the medical staff. The fact that the medical staff and professional managers consider 24 hours a reasonable time frame for a consultant to see the patient; that patients can be admitted and discharged without ever seeing a physician; and that the physicians consider management of 16 patients to be an overwhelming task (per a conversation I had with a physician), suggests a level of complacency that compromises patient care. I would suggest that anyone facing hospitalization consider other options within the area. I will never admit a family member to St. Anthonys again.
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Ed Schmelzer
St Anthonys is a superb hospital, The staff is friendly and courteous. However, a strange thing happened there today. My daughter, granddaughter, and I were down at the cafeteria having something for dinner about 6PM when the fire doors closed and the alarms went off. We werent worried as we were sitting near exterior doors but we wondered about my wife who was on the second floor. No one seemed to know what was going on and the kitchen continued to operate. We noticed a lot of smoke up near the ceiling and I thought the exhaust system had failed. The cook continued to grill hamburgers like nothing unusual was happening. Eventually the fire doors retracted and the alarms were silenced. Soon an older lady came in with a fire extinguisher and asked us to go outside to resume eating. We asked her what was going on and she said she didnt know. When we returned to my wifes room the folks up there were resuming normal activities and when I asked about the alarms I was told it was just a drill. A little later I saw a security guard sitting at the information desk and tried to discuss the incident with him. He actually stonewalled me, refusing to answer any question or comment. I believe the alarms went off because of excess smoke from the grills in the kitchen but why the refusal to answer questions? I accept that accidents happen and am grateful that there was no actual fire or damage done but Im insulted that no one would talk to me about it.
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Patti Phillips
This hospital is a MRSA cesspool!!! I had a hip replacement mid February. Recovery was going quite well. 3 weeks later a massive infection started in my incision. I ended up back at the hospital for 3 days and blood tests show I have MRSA. The hospital staffs response was "I wonder where you picked that up?" "You can get that anywhere." I dont even want to begin to tell you how that complicates my original recovery and now life in general with pic lines and nurses and out patient IV antibiotic treatments, not to mention how this affect my job. So I took a walk through the halls to get out of my room and to no surprise there were 5 other patients on this floor with MRSA warnings on ther room........hmmmmm! I got back to my room and told the nurse "that is quite a coincidence dont you think?" She responded with the obviously rehearsed verbage "You can get that anywhere." Lied right to my face as did my Surgeon whom BTW I put my faith and trust in. The bill for the original surgery was $72,000,00 so I can imagine this will be even more. On top of that the cost of a nurse to come in 2x a week for 6 weeks to administer the IV antibiotic. If you choose to come here, do so at high risk for MRSA. Oh ya, I checked and they refuse to devulge their MRSA statistics......hmmmmmm!