Legacy Salmon Creek Medical Center

Reviews 4

IT

Its Just Drew

Nurses apparently had better things to do than check on patients when i was in awhile back. Came in with SEVERE stomach pains and was escorted to a room where i was left without even a blanket for 2 hours. The bed doesnt work, the call button ushers no response, and when i go out and check the nurses station right outside my room, the nurses who were short staffed and very busy were behind the counters on their phones, and one was playing a goddamn browser game on facebook! I ask if one can get me a blanket and she tells me i need to wait for the next available nurse... Finally get a nurse, and she is evasive, dodgy, tries to write off my crippling pain as simple indigestion (turned out to be a major medical issue when i went to a DIFFERENT hospital that actually listened to me, this place could have killed me i found out, since i was actually close to going septic.) and when she is getting the doctor i tell her i need a blanket, she tells me they dont have any right now (WHAT!?) and instead says she will turn the thermostat up if i am so cold and literally runs her finger along a little box of some sort and goes okay that should get warmer soon! i checked the box after she left (staggering over with great exertion) and found it was NOT a thermostat, in fact no room has its own thermostat! This place has always been half-assed and does the bare minimum. Also their rebound doctors are utterly useless, i go in to get a damaged elbow looked at (major fall, has an actual chip in the soft tissue that is very painful when you apply pressure, aka lean on it) and the guy admits he feels it and that it is probably an issue, and asks to take an x-ray to see the extent of the damage. He gets back and claims there is no damage at all to me since nothing showed up on an x-ray the size of a post-it. he says Well thats as big as we can get it here and goes on again to claim there is no injury since its not on the x-ray. i have him feel it again and ask if that is non-existent. He keeps trying to tell me i have no injury and that doctors make mistakes, i could have felt something i thought was there and just went off of that, but the X-ray has the final say.. and then proceeded to tell me where to go for billing. ... Patients make mistakes too....like going to Salmon Creek Legacy and expecting help.

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Rayni Burnett

This place is like a carnival of horrors. I brought my 3yo son to the ER upon request for an "urgent" antibiotic injection and a blood draw. We arrived and sat for almost two hours in the waiting room with only 2 other patients before we were seen. My son is disabled and makes a lot of unusual noises and movements when he is stressed/excited, which the staff at the front desk were openly mocking while we waited. Absolutely shameful. We were finally showed into an exam room and then silently left on our own for another 15 minutes before a nurse came in to take vitals. Cue another 40 minute wait. Did I mention that we were one of 3 patients in the entire ER at this point? We finally saw a doctor after wed been there for over 2½ hours. He had no idea why we were there, and after I explained it to him he sent in a nurse to give the injection. This is when it got really bad. The nurse had trouble finding a vein and brought in a backup nurse to hold my son down. Totally unnecessary since he wasnt struggling at all, and I was already holding him. These two then proceeded to stick the same needle in and out of his arm multiple times. There was blood pouring out of his little arm, to the point that it was literally dripping down the side of the cot and onto the floor. During all this the nurses were obviously stressed out, and were mumbling uncomfortably about what poor quality equipment they have. I have never seen such incompetent and unprofessional behavior in my life. I finally told them they needed to stop and we would go elsewhere for the blood draw. We stayed to get the urgent antibiotic, and what a surprise the nurse had trouble with the needle again. Instead of placing it properly, she found a vein, applied a tiny bit of tape and then HAD ME HOLD THE NEEDLE IN PLACE for the next hour while the antibiotic was administered through a pump. I wish I was making this up, but unfortunately we have had nothing but absolutely horrific experiences with the Legacy hospital system every time we have had to go there, including Legacy in Portland. Never again. Save yourself and go to OHSU, where the staff actually know what theyre doing.

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A Private User

AVOID LEGACY SALMON CREEK HOSPITAL. I am a heart patient. I have had approximately 20 balloon angioplasties and a quad bypass. BIG HEART HISTORY. I went to the ER with chest pains, and was admitted. I was not told they dont do heart surgery or angioplasties. They have some sort of cardiac catheterization lab, but only do angiograms. If you need a balloon or a stent, they unhook you and send you to Southwest Washington Medical Center. I never saw a cardiologist that first day. At 10 pm I was told they had a chemically induced stress test scheduled for the next day. When i found out that the test had not been ordered by a cardiologist, and there was neither a cardiologist in attendance for the test, and no doctor in attendance for the test, but a PA in attendance, I looked at the authorization they wanted me to sign which warned me about heart attack and death, I would not sign the form, and cancelled the test. Finally I was seen by a "heart doctor", I am not sure was a board certified cardiologist, who tried to talk me into taking the stress test. 2 doctors including this heart doctor and a Doctor Hu, told me I should never have been admitted. Food was witheld from me. Water was withheld from me. I demanded to be transferred to Southwest Washington Medical Center. I was told an it would take an ambulance 3 hours to come pick me up. When I told them I would walk out and and fall down in their parking lot and call 911 from my cell, they repeatedly call the ambulance and told them to hurry. hurry. When the ambulance came, Legacy Salmon Creek had them deliver me to the other hospital with lights and siren! I had been in their stupid hospital nearly 24 hours as an emergency heart patient with no medical care of consequence. Clearly, they wanted to generate as much in fees as they could, WITHOUT THE CAPABILITY TO TREAT ME IN ANY WAY......PARTICULARLY IF I HAD A HEART ATTACK, before they transferred me to an appropriate care facility. AVOID LEGACY SALMON CREEK LIKE THE PLAGUE. SEE THE REVIEW BY NINJA MAMA, who had a similar experience with her child

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A Private User

Ive been to Salmon Creeks Legacy Medical Center several times and have been very happy with the care I received. The ER department is very well organized, and they do a good job of triaging patients in order of severity of symptoms. I have an irregular heart rhythm and when I needed emergency care, they had me fill out a piece of paper with my symptoms and then within just a few minutes I was in back with a nurse being examined and monitored, and I was seen by a doctor shortly thereafter. Yes, I was brought in ahead of toddlers with scalp lacerations and the guy moaning with kidney stone pain -- because my problem was potentially life threatening, not just scary or painful. This is typical of emergency room care. Ive also been in to the ER here in the middle of the night with a toddler who couldnt stop coughing. The wait was a little longer, but we were cared for very thoroughly once we received a room (within 40 minutes). The nurses were friendly and respectful, the doctor was thorough, and the chest x-ray my son needed was painless and instantly available electronically. The space is very child friendly with a play area for waiting children, and a maze-like toy on the wall of the exam room. The nurses also brought us coloring pages with crayons to keep the little one occupied while we waited. If I need emergency care again, Ill definitely come back to Legacy Salmon Creek.

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