Category: | Oral Surgeon |
Address: | 12330 120th Ave NE, Kirkland, WA 98034, USA |
Phone: | +1 425-821-7979 |
Site: | iomswa.com |
Rating: | 4.8 |
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Spencer Jacobs
Must first compliment Dr Fettig and his wonderful nursing team. I recently had a dental implant done and the quality of treatment, care, and follow up was first class. Would have no hesitation in recommending Dr Fettig along with his care staff. Such a shame that all of the above bears no relation to the unfortunate front of house experience given by the administrative staff. It is difficult to know where to start what with the rude, unpleasant, unhelpful, and on certain points mis information provided. One comment made to me " It is not my fault that you have a stupid insurance policy " To be fair this is not the only office who insists on being paid at the time of treatment and I have no qualms with this. For those with insurance a claim is then submitted to your company and any payments due are then sent to your provider. I was informed by the provider that legally they then have up to 90 days before being required to send insurance rebates on to the patient. There are many patients who can ill afford their medical or dental costs in the first place, let alone being made to wait for any insurance rebates due to them. Not even for several weeks as has happened in this case. Without question the most disappointing experience I have ever had from a front of house medical or dental facility. Many thanks for your response and fully understand the challenges of dealing with insurance companies. However that does not excuse the misinformation and incredible rudeness of your front office staff on multiple occasions.
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A Private User
In my life, Ive had 4 different Oral Surgeons do work on me and Dr. Fettig and his staff were by far the best. I chose him in the beginning because I heard so many good things about him from other people. Brand new office. State-of-the-art Equipment, personable and professional Dr., very friendly staff, and they really know how to make a patient feel comfortable. I dont even remember getting the IV sedation because they gave me laughing gas before hand. When I woke up I thought they probably needed to give me more anesthesia, but really I was already done. Then, they sent me on my way with a 7-up and a gift card for a McDonalds milkshake. They called me later in the day to make sure I was doing okay. Out of the 4 oral surgeries I have had, I also didnt feel as sick afterward- just a bit tired. Actually went and walked along the beach the evening of. I feel like his work was minimally invasive and clean. No swelling, and very little bleeding. I honestly feel like I could have worked the next day if I wouldnt have got it done on a Friday!
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An Le
Dr. Fettig is absolutely amazing! This was my first time working with Dr. Fettig as I was looking to get my wisdom teeth removed. At the consultation appointment Dr. Fettig was very friendly and welcoming and he was more than happy to answer all of my questions and ease some of my nervousness about the surgery. On the day of surgery he was very reassuring and I felt comfortable and confident in his ability to perform the surgery well (this was my first time undergoing an anesthetic procedure so I was especially nervous). Overall, I am very pleased with Dr. Fettigs professionalism and personable nature and I highly recommend him! Thank you, Dr. Fettig and all of the staff!
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Carol Blayden
Its never fun getting your teeth worked on - I ended up in Dr. Fettigs office because of tooth that needed to be pulled. My first trip in was very pleasant and so were all the rest. Everyone that works at the office is very professional, pleasant and makes you feel comfortable. I just recently finished my last appointment with Dr. Fettig before going back to my regular dentist to finish last part of the implant process. It was amazing to see Dr. Fettig so excited about how my tooth had healed - its great to be around a professional of his nature his genuinely "rooting" for your health and healing! I would highly recommend Dr Fettig and his staff - they are great!
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Denise Weldon
I was referred to Dr. Fettig to perform an extraction. Dr. Fettig met with me in advance and explained the procedural options and I was then scheduled for the extraction. I was anxious when I got to the office but was put at ease immediately by his kind and caring staff. Its hard for me to believe but it took Dr. Fettig less than three minutes to perform my extraction. I had no discomfort during the procedure and no pain or swelling after the anesthesia wore off. Not only is Dr. Fetting great at what he does but he has surrounded himself with the kindest and most professional staff I have ever encountered. I highly recommend him.
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John Chapman
I was initially very apprehensive about having an implant. From the moment I met Dr. Fettig and his staff, I was very comfortable and reassured. The implant procedure itself was simply amazing. No pain during the procedure or after it. I took over the counter naproxen as a precaution for a week, but never felt any discomfort or pain. Of course, I chewed on the other side of my jaw for about thirty days as one might expect. Truly a positive experience with a great long term benefit. It demonstrates the advances in dental medicine; and especially the benefit of using an extremely capable and caring dental surgeon.
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Jeannine Hardin
I am so thrilled to write a review for Dr Fettig as he was a referral from my dentist as I do have bone issues in my mouth and was told he is the best oral surgeon and bone specialist. When I walked into the office the staff was so warm and welcoming as I was so scared of not knowing what was wrong with me. Dr Fettig came in and examined me and was so careful and was so knowledgeable on my bone issues that I left very well educated and I am so happy to have him in my care!! Thank you Dr Fettig and staff for being so wonderful and I appreciate the true care that comes from you and your staff. Jeannine
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Melinda Demario
Dr. Fettig delivers exceptional results hands down!! The Front desk & assistants are very friendly, helpful & attentive. Zero complaints from start to finish. Five stars without reservation. Dr. Fettig performed a surgical extraction, Implant placement & I opted for general anesthesia. Like some many others, I experience extreme anxiety about dental work and even more so for a significant procedure like this, but the calm informative approach & pleasant demeanor of Dr. Fettig and his staff gently coached me through the process. I cant say enough wonderful things about this practice, Im truly impressed!
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Ronald Allianic-Kepano
Dr. Fettig and his staff did an awesome job!! From my initial consultation till the final visit, I always felt welcomed and comfortable. As with many people out there, visiting the dentist or any procedure that has to deal with you mouth is so scary and you think would hurt so much. I didnt have this problem at all, during the procedure (implant), he was much faster than I thought it would take and surprisingly, did it with out having to be knocked out. Now that my crown is in, my smile is complete!!! Thanks Doc for everything and thank you to his awesome staff!!