Kindred Hospital Seattle - First Hill

Reviews 3

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Elliot Bailey

The WORST. Upon admission the room was filled with garbage from another patient, dirty diapers in the bathroom. Val the admissions coordinator claimed that all of my loved ones equipment was placed in the room but upon arrival the room was empty and all of the nurses had no clue what was going. Not a very comforting after the hospital sent over records to have no one know anything about the patient and demonstrate no capability. No dinner was offered the first night, so upon asking about it no one had answer and kept deferring to the next person until one nurse suggested ordering GrubHub delivery. I had no idea that I could get a low sodium mechanical soft diet through GrubHub. There was a willingness to address and work on the issues which was appreciated but there was always the sense that you were being placated in a very condescending way. If you look at Yelp, they have deleted and hidden reviews that were legit and offered a serious look at what this place is really like. I find this very dishonest. I mentioned one of the reviews to the staff and within a week it had been deleted. Several patient family members spoke with me in the cafeteria and told me they were afraid to complain due to retribution. One lady told me about her mother being left in her own excrement for over 3 hours. Another told me about her daughter being verbally abused by nurses. Yet another told me about their father begging for help and then being left on his own which resulted in a fall while two nurses couldnt be bothered to look away from personal chit chat. My experience with the nursing staff wasnt terrible. The doctors have a chip on their shoulder, and will dismiss any suggestions or important information you might have. My real issues are with the administration. The level of fake going on is disturbing. Theyre all sociopaths. Particularly their case worker Yaffa Cohen. She has a god complex and thinks shes above the law. She makes up lies and presents them as truths and if you question her behavior she exacts retribution by sabotaging your loved ones discharge orders so they end up in the hospital again. True story. Buyer beware, stay away from this place at all costs. You arent going to be well cared for and chances are you will end up right back in the real hospital due to their neglect and incompetence.

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Isabella Johnson

Traveling agent here. Im not a patient but I work closely with the SAU unit. From the dozens of facilities Ive seen across WA state, Kindred First Hill is truly one of the best Ive seen. The staff is wonderful, patients are the number one priority (unfortunately, this must be said because this is not the case everywhere), the facility is kept clean, theres on-call doctors, PT is there every weekday, Ive seen true results and patients discharged on a very consistent basis, and its organized. I say this with the most unbiased opinion possible. As a traveling agent, I refrain from leaving reviews, especially if the facility is bad, but I had to put in a good and honest word here. I highly recommend.

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Sidonie Winter Pasternak

My husband spent about a month in the hospital. We were very worried considering the reviews but the experience had been actually a good one. The premises were clean, the majority of the staff very pleasant and attentive.