VA Portland Health Care System
| Category: | Hospital |
| Address: | 3710 SW US Veterans Hospital Rd, Portland, OR 97239, USA |
| Phone: | +1 503-220-8262 |
| Site: | portland.va.gov |
| Rating: | 3.9 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 1
Reviews 9
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Charles Fullmer
I was sent here by the Boise (Id.) V.A. Regional Medical Center for suspected heart problems. My treatment from the minute I entered the building was top notch. I went straight into ICU as I had other problems as well. The doctors and nurses jumped on my various problems as fast as the could. From blood work to x-rays to stress tests there was no waiting around. Everything was done almost as fast as the doctors ordered it. What impressed me most was the personal service. One nurse actually gave me a hair cut while another lent me a charger for my cell phone. As I was there for Christmas, I even received several Christmas presents that were sent in by several charity groups. If you are a Vet and Have to go to a hospital and live in the area this is the PLACE to go. Even if you dont live in the area like me it is still a good place to go. BTW they fixed the electrical problem with my heart and corrected and abnormal heart rhythm.
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Matthew Adams
The VA is a big system, with a lot of moving parts. Be patient. Nationwide "the VA" is constantly getting a bad rap from angry veterans, their families, and the media. But as vets we should know that there is "the VA" and then there is the Portland VA. Shooting straight, I have never encountered any medical facility (in the Army or out) that has consistently demonstrated at atmosphere of respect, attention to detail, flexible treatment options, and hospitality (for me and my service dog) to equal the Portland VA medical center. Every time Im there I make new friends with patients and staff, trade jokes with the medical staff, and leave feeling good. With no hesitation I recommend its services to every veteran, and simply urge that you remember that there is a difference between "the VA" and the individual people at the Portland VA who are honestly working hard to help you. Give them a chance, theyre great!
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Ryan H
We dont come to you entitled, but broken As a post 9-11 vet who has been through my share of VA waiting rooms; the general treatment of vets here, by providers, is disgraceful. As a result of the experience many have had with the VA, it sometimes takes a little more effort to get through the door. Vets put off visits for weeks, years and often ever. If they registered at all. The miserable bed side manners. Failed to understand the emotional gravity or the conditions overcome for us to get this far. All it takes is a single insensitive action to deter a veteran. 22 A day comes from failed institutions like this. Lying to and about patients. Discussing PID in front of other patients and un-related providers. Insensitive to GLBT issues We dont come to you entitled, but broken. If you dont have it in your heart to treat this population properly, then do the right thing and leave.
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Alexandria Garfield
The Portland VA audiology dropped the ball on my husbands case (we had been waiting for a call back, and hadnt heard from anyone in over a month). I called and they referred me to ENT (Ears, Nose, Throat dept). I called ENT and the man on the phone was so helpful and said "Yeah, audiology didnt ask for a consult from your primary, so thats why we havent called, weve been waiting for them to send it out. Let me go ahead and get that pushed through and speed up this process, so sorry about that." Within 3 days, I get a call from another gentleman from ENT who was the sweetest and most accommodating rep Ive dealt with there. We got my husband in for his procedure within a couple of weeks (which for some of you, you know thats pretty quick for VA). I would score at 4.5, but the 4.0 star seemed too low. ENT really did turn my frown upside down. Thanks Portland VA!
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Shaun Ratliff
Primary care takes forever to get an appointment 2-3 months. No one ever returns phone calls. Getting scheduled with Veterans choice is supposed to be quicker but the paperwork takes forever. I was in physical therapy but moved. Trying to get it set up where I live now but VA sends me to tri-west, tri-west says the authorization was already used so I have to get a new one, takes me a week to get a new one and then I call Tri-west back. They inform me it takes 2-4 days for them to receive the authorization from my primary care to even get the process started. Cant get an orthopedic consult which I need until I do 8 weeks of physical therapy and that fails. Meanwhile Im in pain and cant do anything. The process for the VA is ridiculous. Make an appointment to make an appointment to get seen for what you need. There has to be a better way...
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ron whited
I was diagnosed with stage 2 Lung Cancer in the 1st week of March. I got scheduled for surgery for the 16th. Today is the 31st and I am out of the Hospital. From the time I was diagnosed and To the time of my Discharge, I was treated with respect. The Oncology team told me everything I would encounter and what to expect. The doctors were Honest and answered all of my questions. The ICU unit was very caring and made sure I had everything I needed and more. The 9D floor staff was Excellent.The Respiratory team, The Physical Therapy team, The front desk was there with everything I ever needed all with courtesy. KUDOS to ALL of the RNS and CNAS who assisted in my care. Your caring went a long way towards my quick recovery. THANK YOU, THANK YOU, THANK YOU.
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Christopher Hinton
The staff has always treated me well here. Dr. Turner deserves especial praise, and has gone out of his way to make sure I receive great care. I used to belong to the Orlando VA system, and wow, what a horror show. The Portland VA is night and day compared to that place. In fact, I declined to ever go back there, even when I needed them, thats how awful it was. Since I recognize both good and bad care, I can tell you from my personal experience that you should expect to be happy with Portland VA. Kudos to all there that make it happen. Incredible job. You all should be very proud of the great work youre doing.
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Stephany stewart
If I could give negative stars, this place definitely deserves them. Everytime I have taken my grandfather up there, they treat him like absolute garbage. The nurses are rude, and act inconvenienced whenever you ask them for details on prescriptions. The doctors upped his medication, almost KILLING HIM 4TIMES!! Its as if they would rather let people die, so that they dont have to work as hard. This hospital needs an entirely new staff, these people are the worst. I would not recommend ever taking your loved one here, unless you want to just watch them be treated like garbage and suffer.
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Noel Gast
My experience with staff yesterday was great. I really enjoy the attention which I received and the professionalism of the staff. I have always appreciated the staff and the job they do. My experience in the waiting area on the third floor wasnt satisfactory. The smell of stale cigarettes and other offensive odors was over welling. I realize that smoking is prohibited but those who do the smell comes with them. That mixed with the smell of alcohol is nauseating. Not sure what can be done. Maybe a good cleaning and new paint. Thanks for listening