C K Family Dentistry
| Category: | Dentist |
| Address: | 3500 NW Bucklin Hill Rd, Silverdale, WA 98383, USA |
| Phone: | +1 360-337-7777 |
| Site: | ostheller.com |
| Rating: | 3.6 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 8AM–2PM Closed |
Location
Photos 1
Reviews 7
SA
Sara Zieser
This dentist office has got to be the most unprofessional business Ive EVER had to deal with. There is constant drama and gossip being spouted by the office staff, about one thing or another. The office is small so every conversation is for all to hear and suffer through. The service is horrible, they are always running late and Ive had to wait over an hour to be seen. Today I get to my late afternoon appointment to be told their X-ray machine had broken in the morning and they had tried to call me. She proceeded to tell me they had rescheduled all their patients for the day. Now, this is AFTER I had talked to someone in the office twice. Someone called me at 10:45 asking if I could come in any earlier because they had cancelations they were trying to cover. I said I needed to keep my 3:00 appointment because I was working. I then called them at 1:00 to try and reschedule my 3:00 because it was going to be difficult to get there from work on time. The older man who I talked to, gave me a guilt trip about the late notice. I explained how the office had called earlier to try and reschedule me, so I thought rescheduling was a viable option. He muttered something about how "yeah they had all left early to take the rest of He day off". I told him I would keep the appointment and get there as quickly as I could. I was here at 3:05 just to be told they had tried to call me in the morning but had to reschedule the day due to the X-ray breaking. Now who in this day and age would even try to say they called when they didnt? All we have to do is look at our phone to see if we missed a call. So why the lies? I dont know, but this office takes advantage of their clients because its the only office that takes state dental. I would rather pay out of pocket then continue to be subjected to a dishonest, unprofessional and ill functioning office.
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Stephanie Ross
Dont even deserve one star. Saw this practice 3 times. First appointment, as a new client, first of the day..the dentist was nearly 40 minutes late. The xray machine was having issues and the polisher wasnt working. Benefit of the doubt, set up a cleaning. That appointment was also nearly an hour beyond scheduled time. After expressing that I routinely get deep scaling / cleaning twice yearly... I walked away with a light polishing..and advised to set up an appointment for further fillings on two new problem teeth. Benefit of the doubt. Set up third appointment. was numbed, and prepped for filling /treatment on a previous root canal..only to find out the teeth they were prepping...were NOT the problem teeth. It was other side of my mouth, completely..and teeth that had always been an issue.. nothing new. They were about to treat two perfectly good teeth! Long story short... Second opinion at Viking Dentistry. The cleaning received at Central Kitsap Family Dentistry was not good, and was told to get my money back. Viking Dentistry is addressing the correct problem teeth, with the correct treatments, as well as providing a splint, as I expressed concerns about at CK Family Dentistry..but it was not considered. Viking Dentistry is addressing proper cleanings, and is genuinely knowledgeable about the previous Orthognathic ( Double Jaw) procedures performed on my one and only face. Would not recommend Central Kitsap Family Dentistry to anyone. I tried 3 times, and they failed miserably. Not one to give bad reviews, but people need to know.
CA
Caitlin True
I never write reviews be they good or bad. But aimce this is the health feild an exception has to be made. I arrived to my appointment early enough for new patient paperwork. When I checked in Noone gave me paperwork. I waited for a good 30 min+. I watch two people go back that didnt fill out paper work either. The hygienists were asking "did they fill out paperwork?, wheres there paperwork?". So I got up and asked for mine. Not even 5 min after I gave it to them the hygienist couldnt find it. My appointment was pushed back because someone missed their 8am appointment and they still took them at 10a on a busy day. I am in the medical field and if you miss your appointment you get rescheduled. It was not a pleasant visit. The only good part I can state is when I got back to xray everyone was very nice and professional. I needed to get sent to an oral surgeon but the one they refer to is booked til march. I made an apt. To get ck dental to do the work instead and the doctor was very caring. I later found a surgeon who will take me next week and when I called to cancel the receptionist was terrible, I had to re-say everything several times and was told I wasnt on the schedule. Which I was, I made the apt. Hours ago. Finally got the appointment cancelled. Overall dental staff was great and professional and knowledgeable. I was also able to get the meds i needed to the mass infection i have, which is a plus. As for everything else I was not happy.
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Cristen Marceau
When I walked into this office for the first time, this is what I experienced. A lady came to the door, opened it for me and welcomed me in. The rest of the Team then came up to the front to also welcome me. ALL SMILES and friendly faces. I asked them all about the business and services, and decided this was the place for me. They then proceeded to take x-rays (and they were so gentile) and then got an exam and cleaning. I would say of all the places I have been before, and this place, I will NEVER go to another Dentist. This Team treated me with Respect, Kindness, and Professionalism. Going to a Dentist can make you nervous in itself, but this team calms you, and treats you as if you are the only person there. TRUELY Wonderful People run this place. I HIGHLY RECCOMEND YOU TRY THEM OUT ALSO.
CA
Camile Barrington
I have always been beyond terrified of the dentist hence my dental issues now, but this office is truly amazing. Ive been seen to and checked on in and out of the office. The staff consists of a group of caring upbeat people. Everyone makes sure I am comfortable and fully informed about everything they do through out each procedure. Ive seen both the male and female dentist and I have zero complaints they are amazing and make sure you walk out with after care necessities and are always a phone call away. All of the anxiety Ive had has flown out the window thank you all. Lastly thank you for being so into your patients and knowing me on a first name bases which makes you feel much more than just a patient. I highly recommend them to everyone
HE
Heather Costello
This Dentist accepts all insurances...They are very caring and the Dentist is gentle and makes sure that you dont feel a thing! Great fun-loving staff. All the girls came in smiling and joking around... made me feel very comfortable. I have a big fear of dentists after Omni dental, this dentist was caring and listened to my bad experience and said, you wont feel a thing... I didnt feel a thing!! Would recommend this dentist to anyone....
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Shawna Sandhop
Took my mother in to CK. She has not seen a dentist in 20 years. Afraid does not even come close to explaining her State. The staff at CK were wonder they explained everything they were doing and my mom calmed down. She had 2 very bad teeth taken out . She was so amazed at how easy everything was . My mother is definitely going to return for her dental needs.