Category: | Animal Hospital |
Address: | 1395 Abbott Rd, Lackawanna, NY 14218, USA |
Phone: | +1 716-821-0603 |
Site: | communitypetcarehospital.com |
Rating: | 4.4 |
Working: | 8AM–7PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–12PM Closed |
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Jamie Rider
This one star review is specifically because of the vet I had and just my latest experience in general. The way she handled my 13 year old boxer was abhorrent, talking to me like Im stupid, calling me a liar, not to mention before she even examined my dog, she had a little check list of unnessesary charges. It was ridiculous. Things took a turn for the worse after I went home and my dog passed away at the animal ER on Genesee (which they were so much more caring and gentle with her, I wish they had a normal clinic because they were wonderful). We were told we would be contacted by our vet in 2 weeks to pick up the remains... They NEVER called. We called the ER asking and they said they had sent the ashes A WEEK ago and why they never called us to get her is a mystery to them. Talking to my mother in law about the whole ordeal, she tells me they did they same thing to her! This experience is all I needed to decide that I will never go back to this place. I dont know what happened, the vet who saw my dogs before for their check ups was so much nicer and handled my animals with care...
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Shawna Przybylak
Had to bring my dog Capone in on an emergency as a new patient.He had cancer and found out the cancer has spread upon the visit and was in pain. We had no choice but to make the hardest decision of our lives. The whole staff was completely caring and answered all of questions and when it was time to say goodbye ...I have no words on how amazing the vet was...they let us wait for other family to arrive and was not rushed at any point in time and that made the process easier for us...Im so greatful he was there with the staff and all of us and felt loved by everyone around him at the time of his passing. A few days later we received a card and my dogs paw print and they took time to write out a person message ♡♡ We also chose to have a personal cremation done and my dog was back to the day that was promised. If I could give more than 5 stars I would..I am forever greatful for the Care Capone received that day and how caring you were twards all of us....We will be changing vets in the next few weeks for our other furbabies as I know they will be in great hands :)
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angel pletche
All the staff are wonderful at CPC. I have 4 cats and take all of them there and completely trust the vets with their care. I havent had anything but good experiences. And when the vet did make a mistake and not get back to me quickly about a blood test, she apologized immediately and took complete responsibility even though she was out of the office when the results came back. They are thorough and recommend the least invasive treatment possible. They also take the time to explain the diagnosis, what to expect, and why they are recommending specific treatments. I wont go anywhere else!!!!
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Charity Marie
The vet was uneducated and unwilling to help! I brought my one year old cat to this vet and was given a pamphlet of where to have her put down over the weekend. The vet told me "there is nothing I can do". I then went online and found The tcyte website and my new vet! My first meeting with my new vet he gave me THREE options of things to try! We chose LTCI (from the tcyte website) my cat is now NEGATIVE for feline leukemia, and she has been tested several times over the past months! My new vet charged me LESS than Lackawanna and saved my cats life! If you love your pet do not go here!!!
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Sandra Evans
As soon as you & your pet come through the door, the front desk staff is so welcoming & friendly. My little guy has chronic anxiety & this has been taken seriously & he has been put on the correct regiment, to which I am very thankful. Unfortunately, I had to put my black lab down a few years ago, & they allowed me to stay w/him as long as I needed to grieve. To this day, I miss my lab every single moment, but w/their kind support & knowing the pain he was in, I have always been thankful to all the caring employees & Doctors.
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joanne kawa
I have always been treated very well by the staff and vets. From dogs to cats and even a guinea pig all were given full attention. The receptionists always make you feel welcome. One girl in particular-I dont see her very often-is always willing to answer any questions about medications or your bill. I think her name is Brenda. I give Community Pet Care a five star rating-only the best for my fur babies!
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Marta Jaskula
Great place. Clean, friendly knowledgeable staff. I even got to see other areas of the hospital and very clean there too. I dont get the negative reviews. Today people can write stuff on reviews true or not true. Maybe some people get their kicks that way. I have known CPC since they first opened in about 1988. Dr Dehart is a very caring vet and will do right by your pets.
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almoffett1
I cannot express in words what Community Pet Care means to me... The staff and Vets at this office are the most caring and professional group I have ever had the pleasure to work with in the care of any of my family pets that I have ever entrusted with their care... It doesnt get any better!!!!!
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John January
This is an excellent pet care center. They are concerned thorough and inexpensive. I had been to another vet and was dissatisfied. They discovered the problem the other vet had overlooked and rectified it immediately. If you need a reliable vet, these guys are great.
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Christine Ruggiero
I have been with Community pet care for over 20 years...cats and 2 dogs...15 years with my beloved Zoe who was so ill and we received nothing but compassion. Before that growing up ...3 family dogs...all with Community Pet Care!!! Would never go any place else!!
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J.T. benner
The staff is kind and competent. I have been bringing my cats there for years after the staff was able to diagnose and treat a strange nasal/sinus condition in one of my cats. Im very grateful.
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Diane Marchitte
The staff and doctors take great care of my 2 dogs. They fit you in right away and have Sat. hours. Recently had superior care when my Bella Rue had eye infection -allergies.
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Spencer May
Good care but scheduling is poorly planned. Consistent wait times of 30 plus minutes. Was crammed into small waiting room with 4 other dogs with every room filled as well.
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Michelle Paryz
My family has been taking our pets to Community since I was a kid. They are very professional, caring and hospital always clean.
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shane coburn
Best of the best! Great doctors, great staff, best possible environment for your pets to be in
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porcelainXdollXgirl
Kept me calm even when my cat kept ripping her staples out they love my cat too best vet ever
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Marleen Maraschiello
Awesome caring staff...thanks for all your help saving my Seamus. We are forever grateful
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anthony Ando
They made the passing of our beloved Ginger as easy on us as they could. They truly care.
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Jason Jaskula
Always a great caring place to take your furfamily!!!!
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Brenda Kaufmann
No nonsense doctors, fast scheduling, fair prices.
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Patty Scheu
Everyone is so nice!
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jennelle coe
Wonderful place!!