North Shore University Hospital

Reviews 3

NO

norman west

My Mother died in that rat hole in 1999 of lung cancer. Before she died, they tortured her for days.Also the hospice dept came every day urging us to get her out of the hospital and into hospice. the final days were agonizing and the hospice staff administrator constantly hounded us to move her and interfered in us speaking to her as her life was slipping away. at one point she needed to have fluid drained from her lungs and they sent an intern up, the lung Dr staff refused to do the procedure and this very young girl came up with a needle that looked like from a horror movie and shoved it into my mother to draw the fluid out and she almost had a heart attack from it.....then they sealed the hole by shooting powder into her chest cavity and the assistant lung Dr a chinese man laughed as he viewed the xrays.....when I brought flowers into the room, the last flowers my Mother would ever see, a nurse came in foaming at the mouth and grabbed the flowers and took them out of her room and said they use up too much oxygen.....my Mother was a white woman and she shared a room with a 600 pound black female and the staff was black and they came in the room 15 times during 2 hours and checked the black woman and asked her 20 times if she wanted anything to drink and ignored my Mother completely. One day I came near the room and I heard the black woman yelling at my Mother and saying "DIE SOMEWHERE ELSE!" I asked the black staff to please move my Mother to another room and they laughed at me. I went to see the Director of Nursing and got on my hands and knees and begged him to move my Mother so she could die in peace. He called and had to argue on the phone with the black nurses to move her and they finally relented. That night, my brother was sleeping in the room on a cot they brought in, he told me that a nurse came in at 2 am and took Moms vitals and left the room. He woke up when she came in and fell back to sleep. Just two hours later she was dead with her oxygen mask dangling off her face. You cant tell me that nurse did not know my Mothers death was imminent and could have told my brother so I could have rushed to the hospital to say goodbye. This was done on purpose. We are Jewish and in the "old" days when you were in a Jewish hospital and had a Jewish Dr, you could speak a few Yiddish words and wish them a Happy Passover etc but now, it seems the Jewish Drs go out of there way to show the non Jews there is no favoritism to the detriment of the Jewish patient. The lung dr was Jewish. After my Mother died, I went to a bereavement group led by a Jewish woman and she asked me to tell my story and as I mentioned how my Mother died she smiled ear to ear and I angrily asked her why she did that and she refused to answer me and said that I was "not ready yet" for her group. My Mother was served a cold meal as her last meal on earth and also had a needle shoved into her wrist that caused her excruciating pain on her last day alive. I asked why did you do that, " to check her blood oxygen levels". I said why not use the alligator clip put on the finger instead and the nurse snarled at me. Also after her kidney was removed the Jewish Dr ordered her OUT after 4 days and I said I would file a Medicare grievance and have a 30 day hold put on if he dared try a stunt like that and he backed off. We moved into Westbury in 1955 and when NS Hosp was built and staffed, it was a far cry from what it has become!!!!!

MI

Miladi B.

No one wants to be ill, let alone require immediate open heart surgery. Nor does one want to have a loved one go through that experience. However, such is life and our family found ourselves facing this a few days ago. Our 83 year old dad went in for an angiogram Thursday morning at another facility and developed pulmonary edema shortly after the procedure. He was immediately assisted at the first facility and transferred to North Shore LIJ for what was explained as necessary surgery, no exceptions. We asked as many questions as our blocked minds could come up with in our attempt to search for any way out of surgery but were reassured surgery was the best option. From a shared quiet 3 minutes of prayer between a mother and one of five daughters in a hospital waiting room where we prayed for God to unblock our minds and allow us to understand or just accept what was happening, while one other daughter spoke with doctors and 3 other daughters frantically searched for the first flight available to see their dad prior to the surgery, there began a whirlwind weeklong experience that changed our familys life. Less than 24 hours after the angiogram our dad came out with a quintuple bypass surgery and valve replacement. From the moment we set foot in North Shore LIJ Manhasset, until this current moment as I sit in the hospital room with dad and write this post waiting for dads expected discharge tomorrow, our experience of compassion and professionalism from every member of this facility, starting with Dr. Alan Hartman and ending in the person who picked up the laundry, warrants an exemplary write up. Our dads surgery was successful and we are excited to see him through his recovery. We rate this facility with 5 stars. We would prefer not to come back for any other emotionally draining experience, however, if we have to we will choose them again in a heartbeat!

DA

Darren A

This hospital apparently allows their doctors to act as they please, in plain violation of ethical behavior and consideration for their patients. On a Tuesday, Dr Ponieman (of North Short Hospital Manhasset) saw a patient, continued his current prescription plan and scheduled his next appointment for 34 days away. On Thursday, the patient checked himself in because he was not feeling well and Dr Ponieman was apparently unavailable to see him. By Monday (only six days after Tuesday and only four days after Thursday), the treatment team has repeatedly stated that they believe that the patient is ready to be discharged but they cannot discharge him simply because earlier that day Dr. Ponieman resigned from seeing this patient and the hospitals policy is not to discharge without a doctor being in place (again noting that Dr. Ponieman is a member of this very hospital). Dr. Ponieman abruptly gave some vague excuse about being "too busy" and/or simply not wanting to handle this matter. As such, the patient is still currently stuck in the hospital because of Dr. Poniemans abandonment, even though the treatment team affirmatively states that he is ready to be released. Why is it so urgent for her to abruptly resign in the patients hour of greatest need? The patient would gladly agree to be released under her care and then find a new doctor ASAP as she (Dr Ponieman) has thoroughly shown exactly what type of doctor and what type of person she is. If this is not an example of disgusting, unethical breach of a doctors Hippocratic Oath, combined with lack of proper action by the hospital, then I truly dont know what is. I have made a related complaint with the hospitals administration but I got the feeling that they brushed me off.