Cleveland Clinic Akron General Lodi Hospital

Reviews 3

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Dennita Kindall

My dad has had a wonderful experience with the nurses in rehab and critical care. The nurses are friendly and attentive. I can not say enough good about the nurses, food, physical therapy, cleaniliness. I could go on for a long time. Unfortunately my experiences in ER have been the opposite. I had an accident and I felt that I needed to have it attended to. The hospital is a mile away. I got there a little after 7pm. The last shift was exiting. I know because I talked to some of them. We entered ER. It was empty; not only could we see that but we had been told that. Vitals were taken and then we waited 40 minutes. Finally, I said we are leaving. When I went to leave they said the doctor is just coming to you. He gave me the excuse that there was a shift change; but there was no one in the ER to get an update on, so what was the hold-up!! It took 10 minutes for staples. They told me to get a doctors appointment or go to urgent care to get them out. When I went to Urgent care told me that the place that put them in usually takes them out as part of the injury. I called Lodi. The receptionist does not say anything about being billed but says that they can take the staples out. I drive 20 minutes. I walk in, get to triage and the nurse is incredibly RUDE. He says, "they lied to you. There will be a bill for this. Do .. you ... understand? They .. lied .. to .. you." He was so condescending. First of all, they said this is our policy, I called Lodi and nothing had been said about money. They did not lie. Lodi just did not volunteer the information. I said "I understand and I understand that I dont like your attitude. I dont want YOU to take them out." I left. I was not trying to pull one over on anyone and had he said what he needed to say in a respectful manner. I would have had it done and paid the bill. I dont even understand why a nurse had the job of telling me of financial obligations unless I specifically ask, which I did not. This is not the first time I have heard of bad experiences in ER by other people. Hopefully they will be able to up the quality to match the rest of the hospital.

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Cathy Stanley

I took my son for a back injury to the ER. The doctor, Celia Entwistle MD was very rude. She did nothing to diagnose his injury. No x-ray, CAT scan, nothing. All she did was have him bend his toes and legs and said it was a strain. I felt she didnt take his injury serious so we wont be returning to Lodi Hospital. Although the doctor was rude the nurses were kind. Too many choices of hospitals to go to one and be treated unkindly and receive lousy treatment.

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Olivia Muetzel

No one likes going to the ER, but I always go to this one, because 1) im a klutz and have a klutz family, 2) its close to home 3) the staff is always fast and courteous. I went for a car accident, the doctor and nurse were kind and thorough but I wasnt sitting there all day for nothing. Discharged and given instructions, and I went on my merry way, till next person in my family does something stupid