Heavens Medical, PLC
| Category: | Medical Office |
| Address: | 105 S Delaware Dr #2, Apache Junction, AZ 85120, USA |
| Phone: | +1 480-646-1001 |
| Site: | heavensmedical.com |
| Rating: | 3.5 |
| Working: | 7AM–12PM 7AM–12PM 7AM–12PM 7AM–12PM 7AM–12PM Closed Closed |
Location
Photos 1
Reviews 8
CA
Caesar Delpino
HI My Name is Caesar A. Delpino And what I have to say about Heavens Medical they area team that is 2nd to none Why am I telling you this. My history I am 53 and I have many issues Spine damage pain constantly.My primary Dr John Williams I was with his office over 18 years. I still think of how nice he was he treated me like he would treat one of his own family. For 5 years I was treated as if I was a Drug seeker. After 2 years here in mesa I set an appointment with a place that I would never go to again Called My Doctor Now The Doctors where so arrogant and rude. but a beautiful thing happened the nurse practitioner was the best Person I met in years she is firm honest and will be very patient with you unlike the most I seen before,she got fed up with that place to and told me she would be leaving I was very sad but to my surprise this lady gave a call and told me where she was working I had asked her to please remember me she did So I set up an Appointment with Dr Heavens I left that office with tears of joy and happiness Dr Heavens was just as patient and very thorough and I will never leave they have me in better health and my spirit is way up And it is comfortable going to office. I am Sorry for the long post I think if other people are in a bad situation and not happy with there primary please call Dr Jason Heavens. To the staff and Doctors thank you so much you have changed my life literally saved my life. I was 270 when I seen Dr Heavens He is 2nd to none And I Have Mrs Addie Roderick to thank They need to know how much they mean to use. Again Thank you Mr. Caesar A.Delpino
AM
amy mogle
Heavens Medical is a wonderful office. The back office has amazing customer service, they will put a smile on your face even when you are not feeling well. Dr. Heavens is compassionate, kind, funny and overall a very knowledgeable physician. The NPs are amazing as well, they take their time with you and will do anything in their power to make you feel better. The billing dept helps you figure out your bills, and helps you arrange a payment plan if needed. The front office does need some work, customer service is poor and they need to smile. The front office is then first people you come in contact with, only if they were pleasant the whole office would be great. Regardless, I will still continue to come here. I am happy with all the MAs, NPS, Dr. Heavens and the billing staff. I will wait as long as I need to because I know that the Drs and NPs will give me their 100% attention and listen to every need I have. It is worth the wait. Its not like they push you in and out after 5 minutes like other places. Your health is their number one Priority. I will send my family, friends and anyone else to Heavens Medical. Their team will not let you down!
MA
MARY LOU VAN AMBURG
Monday 3-2-15 I was hoping to be a new patient of Dr. Heavens today. I handed all my 8 pages of medications, operations, etc. to the receptionist at the front desk...she not only misspelled my name 1 time, not 2 times, not 3 times, but 4 times! I stood in front of her while respelling my name 4 times to her verbally...of course, who would think of looking at my 8 pages with my name spelled correctly on all 8 sheets? In talking with Linda Bailey, who I thought might have more sense, she sent my refills to the wrong pharmacy!! When I got a phone call from the wrong pharmacy, I tried tracking down who sent my prescriptions to the wrong place...when I called Heavens Medical, I finally reached a gal who wouldnt even give me her name! IF YOU WANT TO TAKE A CHANCE AT THIS DOCTORS OFFICE, BE MY GUEST. I believe Dr. Heavens might very well be a fine doctor but his office staff stinks! and remember, you will be dealing with the office staff more than you will the Doctor...
BE
Beverly Boyd
I have finally found a doctors practice that treats you with respect and listens. I hadnt seen a doctor for many years and when I found out they were in my network I made an appointment. Right away I felt completely at ease and Dr Heavens was very gentle and informative. When I didnt understand something he was able to explain in words I understood. Since he has associates I now have my appointments with Darcell Brock. She is fantastic as a FNP and she is who I see on a regular basis. The care I receive from Darcell is phenomenal and I have put myself into her care and she never disappoints. Its nice to go where you are still a person and not just a file. I highly recommend them to anyone who is a little cautious about a new doctor they are 100%
EV
Evelyn Luper
01/11/17 Went to Dr Havens office for my first visit. I had turned in all paper work and insurance 2 weeks prior. They told me to be there at 9:45 and I arrived at 9:33. Signed in gave ID once again. I sat there till 11:00 and was never called in. I finally had to leave. So I went to the front desk and told them I have been there for an 1hour n 40 minutes and need to reschedule. She made no attempt to get me in or anything. Then she said the next appt would be 01/25/17. Cant do it I will be totally out of meds for two long of a time. Update 05/09/17 this doctors office has the worse staff they are so incompetent. DO NOT USE THIS DOCTORS OFFICE.
JI
jim rose
Lack of concern by front office staff for patients concern. I was seen by a PA earlier in the week and was treated for bronchitis. My cough RX is just about out and I went in to obtain another script. I was told that I need an appointment and couldnt be seen until next week. What good does that do for my cough situation now and over the weekend? I cannot believe that, between two clinics, someone couldnt have seen me to issue another RX for cough. How long could that possibly take. The office staff in the Mesa location showed absolutely no care nor compassion. I have never experienced such lack of concern ever in a medical facility.
WI
Wildflower Village
The Mesa location is absolutely awful. I have been waiting on a call back to refill my prescription and no one has returned my call. They are open and all i get is the answering machine. I spoke to someone a few days ago regarding this issue and now i have to wait till Monday to speak with someone. Mind you i need my prescription before Monday. I do not recommend this office. If you can go to the Apache Junction location. Or go else where. Unfortunately My insurance is not accepted in Apache Junction or else I would travel the extra 20 minutes to that location just for the customer service.
KR
Kristine Ganion
Was a new pt took my time to fill all the paperwork out and the doctor walks in with a pin and sticky note pad and know nothing on y Iam there. Anyways has me do blood work to find something wrong so have me do ultra sound its been a week since done and they keep telling me AZ teck has not finished them but this is not true I have had the rusalts faxed to me already all I wanna do is go over them with doc so we can get a game plan going. I have the worst experience with this office front and back. They do not care about there patients at all.