East Valley Ophthalmology

Reviews 3

ST

Steven W.

I went to East Valley Opthamology after a work related injury after getting a piece of metal in my eye from cutting an I-beam at work. I was seen by Dr. Kao for my initial exam. Dr. Kao evaluated my the eye in question and said there was in fact nothing in my eye. After 2 weeks with a swollen eye I started my own exam and located a small metal particle. The swelling subsided, but never really felt 100 percent in fact I developed 3 small firm lumps in the eyelid. A couple weeks later I was starting to see more swelling in my eye so I went back to Dr. Kao and received yet another evaluation with no real definitive answer as to what was going on with my eye. He just fobbed me off with some over the counter eye drops and a prescription for antibiotic eye drops. Dr. Kao said wasnt sure why I had the lumps on my eye and said to keep using the eye drops he had given me. The swelling went down but never got better to the point I felt comfortable, and it was very unsightly. I made another appointment with East Valley Opthamology as this is where the insurance claim was started. This time I requested to see Dr. Nirenberg as I was unsatisfied with the prognosis received by Dr. Kao. After Dr. Nirenbergs evaluation he stated to me that I was getting older now and had dry eye and it was just a fact of life! Really!?! He fobbed me off with some over the counter sample eye drops and refused to give me a prescription for the antibiotic eye drops that were the ONLY thing that gave me relief and calmed the swelling slightly to the point that I could go to work. Another month past and my eye was seriously swollen once again. My wife made yet another appointment and Dr. Kao was the only one in the office with availability so I agreed to see him again. I went to the appointment armed with all the information and questions I could give him about my eye health. Again Dr. Kao twirled his pen and looked at the ceiling deep in thought. He asked if I wanted him to lance the lumps to try to drain them and I told him "please anything that will end this eye issue". I asked for a referral to a lid specialist and he said he didnt think it necessary. Here we are a year later and I STILL have a swollen eyelid. After all the hot compresses, antibiotic drops, lubricating drops, lancing, and fish oil supplements. My wife thought she did the best she could by locating this office due to the credentials held by the doctors in this office. Especially Dr. Kao with his touted ocular disease specialty. I feel like there was no real concern as to the health of my eye or general well being. Up to the point of my eye injury I had NEVER had ANY kind of swelling to either of my eyes. I am only 40 years old and am athletic and VERY active outdoors so I feel like I was just a supplement to their paychecks. Neither of the doctors I saw had much compassion or answers for my eye condition. Anyone going to see doctors on this office should beware of my experiences here with 4 visits and NO answers. After all its not their eye RIGHT?

JA

James Maroon

I choose East Valley Ophthalmology for my cataract eye surgery after going to 3 different doctors in Phoenix, Scottsdale and Mesa, and after reviewing credentials, and my experience with getting questions answered satisfactorily - so glad I did... They definitely werent trying to sell me something... everything was explained to me, very thorough. When I was considering cataract surgery, especially any of those fancy multi-focal lenses that are being offered, I wanted to go with the best I could find, did a lot of research. I went to East Valley Ophthalmology for a consultation with my questions and had them answered fully. Its been several months since my surgery and I am thrilled. This is a big decision and I wanted to feel confident in my doctor that hes doing it for the right reasons and knowing I have a great chance of success. That is what ultimately made me pick this place. Best choice of my life.

SA

Sam Collins

Was able to get a same day appointment and staff was very accommodating and knowledgeable.