Dr. Christopher S. Hiler, MD
| Category: | Doctor |
| Address: | 10240 W Indian School Rd, Phoenix, AZ 85037, USA |
| Phone: | +1 623-385-7900 |
| Site: | desertbloommedical.com |
| Rating: | 2.1 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
Location
Photos 1
Reviews 14
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Denise Castaneda
Came in at 12:30pm as a walk in. Having called prior to coming no one answer but the machine said they take walk-in from 8-10am 1-3pm so I got there early to make sure I fill out any forms prior to make the process move along. When I got here I was greeted and accepted, told they dont take walk ins till 1:30pm but they would see what they could do. I completely understood and waited to be seen. Finally was taken in by 1:15 not bad I understand I didnt have an appointment. Came here to get checked out for a cough/cold and all that good stuff that comes with it, no voice, pain in my ear coughing phlegm. When the doctor finally came in she wanted my ear flushed. So nurse came in 10mins later do so. Doctor came back to pretty much say the nurse didnt do anything to my ear as she could still see all the gunk in there. Nurse came back to redo my ear and finally it was clean. When the doc came back she said I was fine and she would put in for some antibiotics at my pharmacy. Ok thanks!! Being thats why I was here. Finally I walked out the door at 2:30pm!! It took an 1hr15mins to clean my ear?? A 2min process and to be told tell me I was getting a prescription put in?? Ok...fine 3:30pm called my pharmacy to check on my prescription...nothing okay... called again at 4pm nothing... at this point the pharmacy tells me to call the doctor office as my prescription should not have taken that long to go through. Called the doctor office at 4:10pm they hung up on me twice and then never answer me again on the third call. Lucky me I was on the road and dropped by with my phone still on hold thinking they must be hella busy in there being they close at 5pm. Walked in the office no patient were there (maybe they are all be seen in the back). Front desk nurse was of course apologetics and help figure out what happened... oh the prescription was never put in. Decided to check yelp while waiting for my prescription to be put in. they have 2 stars no surprise. I let her know I would be giving them one star she said thats perfectly fine. A patient that was checking out heard me and said he was giving them 2 stars....p.s if you want to call them between 12-1pm they will not answer for reasons unknown but they are open...per their phone recording.
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Christy Puglise
Dr Hiler is extremely incompetent became upset when I ask him what he had prescribed me and what steroid he was injecting me with. He as me why it mattered. Office staff talks about your medications and treatment loudly and in front of other patients. Dr Hiler also looks like he has a steriod problem. Sad because my normal Nurse practitioner who I seen for over 7yrs was on vacation and this was my first experience with Dr Hiler. Wont be giving that man another penny of mine. Rude no compassion! Some people should not be working in people.
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Renee H
The wait time is horrible as I sit here in the lobby still waiting after an hour! Not one person in the front office notifies me that my dr is running behind I had to ask what was the hold up .. I mean seriously my time is valuable and on top of that Im sick and feel horrible .. Urgent care probably wouldve been faster and nicer .. Time to switch doctor offices
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Casey Craten
I love my doctor Renee ostin, she listens and takes all the time she needs or it takes, so having to wait a while is worth it,because shes also very nice, sweet, and personal.
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Sean Harper
All i can say is Dr Ethan Kennedy has been my pcp for 2 years... The clinic. Staff are well trained and professional.. Im very satisfied as a patient....
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Veronica Zuniga
Best doctors ever.....a little bit of a wait but its only because they like to take their time with patients...making sure you are well taken care of
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Brianna Soto Rodriguez
Horrible waiting time. You can be in the lobby for an hour and they send you back and still wait another hour.
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Rich garza
Over an hour wait, 6-8 patients checked after me, they were all seen except for me still waiting
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Barry Vaughan
They often make you wait long periods of time and fail to follow through as they commit.
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Jojo B.
FYI, Expect to wait 1 1/2 hrs for a scheduled appt.
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Connie Northrop
Theyve been very helpful and friendly to us.
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Celi
One confusion after another, wont go back.
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Nikki Hammitt
Cant even set appointment.rude
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Jose Chavez
Not good, the staff is rude