Category: | Eye Care Center |
Address: | 4324 E Cactus Rd, Phoenix, AZ 85032, USA |
Phone: | +1 602-996-9481 |
Site: | local.lenscrafters.com |
Rating: | 4.3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM |
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A Private User
The Lenscrafters people were nice and helpful, but DO NOT GET YOUR EYE EXAM here. They use an optometrist called Thomas Eye Care. When I got my eye exam here, I was assured my insurance would cover it out of network. Stupid of me not to check, but I was assured by the front office staff that it would be no problem with my carrier. Turns out only a fraction was covered. When I called to complain, they blamed me. I feel like they said whatever they had to say to get my money. How hard was it to say it may not be covered and I should call to check. When it comes to your health, we should demand better. Get your eye exam elsewhere.
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Jacquelyn Giroux
Dr Quach is awesome. Thorough and efficient, timely and friendly. Staff has always been helpful and knowledgeable. I have a weird dynamic where my exam is on health insurance but my glasses are a separate insurance and the staff was accommodating and I had none of the issues my husband has had elsewhere.
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Rhonda Kersey
Dr. Bessie is amazing - kind and truly interested in the people that she helps. Staff is attentive and worked to get me a great deal even though Im uninsured.
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Marie Jensen
The staff is nice. Big selection. Cleaned and tightened my old pair while I was shopping for a new one.
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Michael warfel
Highly recommended this place , went today and had a wonderful experience, their staff is top notch .
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A Private User
Nice people. Wish I didnt have to wait up to 2 weeks to get my new glasses.
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Jeremy Jones
very helpful staff here.
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Ashley Nelson
Divine Customer Service
CA
Carolynn McKeown
Nice selection