VCA Del Lago Animal Hospital

Reviews 10

JA

Jane Allred

Dr. Barnes and his staff far surpass any other vet in the Greater Phoenix Metropolitan area. If you are seeking personal attention for your pets wellness needs or for an illness or accident, Del Lago Veterinary Hospital is where you want to be. Dr. Barnes is, quite simply, the most knowledgeable, caring and compassionate doctor of veterinary medicine that I have ever known. I wish he could be my doctor! He will never send you away without questions answered. If one therapy does not suit your pet, he will suggest another. He never gives up as long as you and your pet seek his advice. His staff is warm and welcoming, yet professional in discerning your pets problems and quickly getting it the attention it needs. Our kitty was 19 when he finally passed away and we know we owe that long, happy and vital life to Dr. Barnes and his staff. Now, our new kitty, only 11 months, is getting the same superb care and we are getting advice on how to handle a kitten. Do not walk; run to Del Lago with your pet. Dont even wait until the pet needs a service. Stop by and enjoy for yourself what veterinary medicine should be. In an increasingly impersonal world, Dr. Barnes and his staff convince you that you and your pet are their only clients. And, they mean it!

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VA

VanFan Lucia

Fine, competent folks with a great attitude and I’d recommend them, anytime. We are Canadian snowbirds. Our beloved dog goes to Del Lago when we’re in Scottsdale. Mostly it’s just for shots or topical treatments but twice we have had mini-crises. Here’s how those went. First, she got a bad reaction to one commercial topical treatment for parasites, sold to us by Del Lago, itself. Dr Barnes gave us respectful sympathy and having agreed it seemed like a bad reaction to the product sold, he offered corrective meds for free and a full refund for the topical treatment. That is letter-perfect customer service. No commercial operation can offer great results every time, and the way our complaint was handled got me right over my own upset. Many weeks later we had another mini-crisis - a nasty, crusty outbreak on our dog’s skin. That time, a younger vet at Del Lago dealt with us in a professional, very helpful way, fully informing us of possible causes, suggesting options for treatment and offering to send information up to our vets in Canada, for follow up. We’re staying with Del Lago when we’re down south!

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JU

Julie Nelson

Del Lago Veterinary Hospital has been caring for our dogs for several years. They are by far the best veterinary hospital we have ever experienced. The entire staff is excellent. The doctors and staff are very knowledgeable and kind. They take incredible care of all our dogs. Whenever we need to schedule an appointment they are there for us, even at the last minute. After any procedure they check in with us to see how our canine patient is recovering. When our 17 year old Yorkshire Terrier passed away a few years ago they were there for us with understanding and compassion. The doctors and staff were very thoughtful with their follow-up telephone calls and sympathy cards. Today they take great care of our thriving dogs... from puppy and onward they have been wonderful. We highly recommend Del Lago Veterinary Hospital.

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CA

cat lover

Del Lago is absolutely the best! Ive taken my cats to Dr. Barnes and his stellar partners for about 20 years. They are skilled, compassionate and caring. They give you the straight story of whats going on with your pet, along with options, odds, costs and everything you know to make an informed decision. From CT Scans to claw trimming they can do the job. I first heard of Del Lago from a friend who lives in Central Phoenix. She said she wouldnt go anywhere else and that it was well worth the (almost one hour) drive. Having had a bad vet experience elsewhere, I gave her recommendation a try and WOW! I now feel comfortable that my kitties are getting great care from great people. Id recommend Del Lago enthusiastically to anyone!

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CO

Coni Foss

After reading the other reviews, Ill sound like a parrot, but ITS TRUE! ITS TRUE! Dr. Barnes and the entire staff are the ultimate in veterinary care in the Valley. Ive been with them for several years, through 4 precious pets now over the Rainbow Bridge, and currently 3 more. All of the adjectives fit. Knowledgable. loving, compassionate, capable, attentive, and theres no end to their goodness. My babies and I have always been given the best and most thorough care, yet have never been "sold" anything we didnt need. Del Lago can be trusted. And I have trusted them with the lives of my precious "kids". Always . . . Del Lago is family.

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MA

Margo Valentine

I have seen Dr. Barnes & Del Lago for over 25 years! He has seen me through 5 dogs and a cat in that period of time. I cant say enough positive things about Dr. Barnes and his practice. Everyone there is extremely professional and genuinely caring for their patients, our babies. From emergencies to routine care, I simply would not go to another vet. Dr.Barnes and his staff have held my hand and given me comfort during sad times, and they share my joy during every healthy and happy moment with my pets. I would highly recumbent Del Lago Veterinary Hospital without reservation. They set the gold standard for veterinary care.

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A

A Private User

Recently took our rescued dog to this hospital. Dr. Barnes and his staff were great to work with during the visit, and were told to call him if there were any concerns with our new pet. Well, problems arose and we found it easier to steal gold from Fort Knox than get a veterinarian on the phone. After a week and a half of getting the run around and leaving several messages that were never returned, we switched to a much more available and caring veterinarian. Have heard nothing but good things about Dr. Barnes and this veterinary hospital, but our experience with them was unacceptable.

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MA

Marcia Broomell

My family has taken our dog to Del Lago Veterinary Hospital for ten years. The front office staff are efficient and caring ladies who adore animals. The three veterinarians are wonderful with our dog, they take time with the animals and to answer questions. Several months ago we had to put our beloved Hooch down due to skin cancer. The experience was made easier due to the staff at Del Lago. We now have a rescue lab/retriever who also loves Del Lagos staff. I would highly recommend Del Lago Veterinary Hospital.

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TW

Two Plates Full

i have been taking my dogs to dr. barnes at del lago for at least the last 20 years......through 11 dogs.....when we moved away from the neighborhood further north i hated to but switched to a closer vet......didnt stay away very long and i drive half an hour just to go to del lago. the staff is always friendly......all their dr.s are great......they do not recommend any proceedures unless necessary....as long as i have dogs we will continue to go to del lago!!!

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KE

Kelly Pinkston

I moved to AZ from California last summer and I was so happy to find a Veterinary Hospital so quickly. I have a lot of cats, and Dr. Marcus and the whole Del Lago staff are fantastic. Everyone is professional, caring and compassionate. Im starting to think my cats are looking for ways to go to the Vet so they can get cood over by all the loving ladies in the office :-) Del Lago gets 10 paws up from my kids (Skitzo, Skeeto, Skittles, Jadey & Jazpurr)!

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