Visioncare Arkansas

Reviews 12

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Travis Bond

I have loved going to Visioncare Arkansas since moving to Conway in 2007. I started utilizing Dr. Barnes services after a less-than-thorough experience at Wal-mart in New York, when Wal-Mart neglected to catch that I was a suspect for Glaucoma. Dr. Barnes has been in practice for 26 years, and is exceptionally thorough in his treatment of every person who walks through his door. My entire family are patients, and none of us ever feels like weve left the office slighted or unheard. Dr. Barnes encourages each of the doctors to ask if there are any unanswered questions of the patient after a complete examination, and I have been asked at every appointment if I feel as though I understand things well. My personal provider is Dr. Seelinger, and he always comes in with a smile on his face and a handshake to greet you; youll leave the clinic feeling like youve made a friend. Their pricing on their materials is very competitive, and they offer great deals on contacts! When youre a first time contact lens patient being fit in their offices, they will even offer a free pair of glasses from a limited selection of frames in the event you cant wear your contacts and still need to be able to see! Their facilities are immaculate, they have an exceptionally large selection of frames for both men and women, and they have the friendliest, most accommodating staff I have ever encountered. While its the patients responsibility in any clinical setting to figure out their insurance information, Visioncare Arkansas will even go above and beyond to interpret your insurance information for you before your appointment time so that youre not surprised by any strange costs or expenses that should have been covered. Additionally, each of the technicians are well trained in interpreting the accepted insurance providers plans so as to help patients save as much money as possible when buying frames and contacts. They always strive to see you receive the best service possible while spending the least amount of money for it. In my book, there is no other vision center in the Central Arkansas region.

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Britney Williams

I would definitely recommend this place. Im a college student who has never had any eye problems or been to the eye doctor. They were so helpful and kind and made it less stressful. I saw Dr. Mason Seelinger and he was so polite and nice, and answered all of my questions. I found out I needed glasses and had someone help me pick out frames (which can be intimidating, there are so many to pick from!) They didnt rush me at all and provided feedback of which ones they liked and thought looked good. They told me the glasses would be ready in 3-5 days but they were ready the day after my appointment! So pleased and I will definitely always used VisionCare!

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Greg Wasinger

Took my wife to get eye exam and new contacts. Exam went well except we found out that she has cateracts that has to be removed. Eye Dr. Told a tech to fit her with a temperary pair of contacts and to make her an appointment to have them removed. The tech told us because she was a new patient it would cost $142.00!!! That thru us into a shock Cuz every eye clenic we ever went to, temporary contacts were free! We live on Social Security so that price was out of reach so we left there with no help at all!!! She is still legal blind and Medicare only pays for one exam a year so this disappointing to us!! That policy is stupid and so wrong!!!!

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Bradley Gillette

This was the worse in customer service Ive experienced in years. When I called and made my appointment a month ago, I explained I was a new employee. They stated everything would be fine and they would follow up prior to appointment. They left me a message at 4:54 the day before my appointment saying my insurance wasnt active and their policy would be to reschedule. When I complained, they offered a two hour window to get resolved or cash and warned my insurance wouldnt reimburse. After a month of waiting, I find this absolutely ridiculous and wouldnt recommend this business to anyone.

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Kelleigh Sprott

Love going to Visioncare! The atmosphere is so friendly and I love the new building! The doctors are great and didnt rush the appointment, and answered all my questions!! Im a long time glasses wearer and very picky when it comes to frames.. The staff and even the manager came out to assist me in choosing a new frame, not rushing me at all! Great customer service!! Also had a great experience again when I went back to get prescription sunglasses. Recommend to any in the area looking for exceptional care and quality service!! Will continue to use them!

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Arkie407

My wife & I have been patients of VisionCare since 1993. Always attentive, caring, meeting our needs while running a very efficient & organized operation. The few times Ive had an issue were all related directly with specific difficult conditions with my eyes & theyve ALWAYS worked cheerfully & diligently to find the best solution to maximize my vision correction. OUTSTANDING service & customer relations experiences keep us coming back and Highly Recommending this fully equipped, well staffed eye care center to all potential patients we meet.

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Tom Best

Poor quality lenses that were impossible to use in my situation. The manager Ryan, wants me to go to the store that made my previous lenses and ask how they made them, then report back to him so that Visioncare could try to duplicate the progressive lense. Of course thats not reasonable. So Im penalized 25% of the cost of their mistake which is $83 they refused to refund. That is horrible customer service. Ill not return to Visioncare of Arkansas for sure.

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Kim Olson

I had a great experience at Visioncare Arkansas in Conway. I was warmly greeted when I came in and was called back almost immediately. The lady who helped me during the initial phase before my exam was very thorough and friendly. I saw Dr. Seelinger. He was thorough and explained each exam as he was performing them. They have an excellent selection of glasses and had my glasses ready in a few business days. I would definitely recommend this eye clinic.

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Carson Copeland

Awesome staff, very friendly and helpful! From start to finish of my exam, every person who provided service had an extra dose of patience to answer my questions. They even walked me through my advanced beneficiary notice to help me understand my out of pocket expenses. Great selection of glasses as well, and they will provide honest feedback in getting the pair that was right for me. Couldnt ask for more personalized care and I highly recommend!!

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Jessica Leach

I appreciate the promptness and efficiency at Visioncare. Even with extra tests recommended by my optometrist for LASIK patients, I am in and out in 45 minutes and feel like he spent quality time with me and made sure I understood everything. As someone who values both efficiency and quality in health care, I could not recommend a better vision clinic than Visioncare.

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Deanna Mccoy

Everyone was super nice. The girls remembered me from last year when I went in right after a bad car wreck to replace lost glasses. They all asked me how I was doing and showed genuine concern. They have a great slection and were very honest when I was trying on frames. Will be going back.

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Mike Bertalot

Professional staff who are both efficient and courteous. Appointments are adhered to and they use the latest technology. Im a diabetic and theyr in the list of providers for my insurer, Humana. My wife and I both use their services. Highly recommend them for your vision needs.

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