Category: | Urgent care center |
Address: | 867 S Tustin St, Orange, CA 92866, USA |
Phone: | +1 714-771-1420 |
Site: | sunrisemedicalcenter.com |
Rating: | 2.6 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 9AM–5PM 9AM–5PM |
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Eddie López
Negative 5 stars -☆-☆-☆ -☆ -☆ !!!! Went in for a drug screening test at 6:11pm on monday. They discourage use of the restroom before your urine sample is collected, but then again they are poorly staffed and very backwards about processing your paperwork and other procedures, so bad that i waited over 90 minutes, mind you while having drunk more water after needing to use the restroom around 6:20pm. Goodwill had printed a voucher for this test that expired that same day at 7pm and they did not redeem or process it or attempt to until 7:30pm. Then they tried to cast the blame on me for their own neglect and incompetence. If i hadent spoken out and called them on it they would have sent me home making look like i didnt committ to my responsability to Goodwills request to have done by that deadline. By the time i gave them my sample it was almost 8pm. Im very unhappy with the service and the experience and I would strongly recommend that Goodwill replace this outsourced service with a more reliable facility and or medical practice. They dont even deserve the 1 star that is required to write a review. Thats how bad the service is here. God forbid you speak out about the outrage in dissapointing service, understaffed and operations. and dont you dare embarrass them in front of the patients already upset and already waiting too long in the lobby. Its almost a given they will sabotage your test results if you reprimand them on their incompetence and neglegence. I like how the owner tries to redeem the reputation of the clinic for its horrible service given to the patients that give them bad reviews that visit the clinic for other medical services but he or she does not address the issues and complaints of the drug testing patients. He says "please call us so that we may address the issues..." but the truth is people dont want to call to resolve or ever come back. ,He or she just blatently and completely ignores them/Us. Theres the mother or father of all this bad incompetence neglegence and bias disrespect and disregard of clients. And whats with the dirty, grungy looking doctor with his dirty golf hat in desperate need of a wash or drycleaning and not to mention the shirt hes been wearing for weeks without washing??? ). I will report this place to the better bussiness bureau for its poor practice and the health department for hygiene issues.
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A Private User
I thought this place was great! I came here because it was a Sunday and I was battling a bad sore throat and runny nose. I hadnt been to the clinic in years. When I entered it was clear the place had been recently updated and it was very clean. I was quickly greeted and asked to fill out the typical paperwork. After 15 minutes or so, I was taken back by a Doctors assistant who weighed me, took my temp, and checked my BP. He then took me to a room where I waited just a couple more minutes for the Dr. I felt the Dr. was very thorough. He checked my ears, throat, and nose. He also took the time to listen to all my concerns about how I felt. We even chatted about our kids-mine and his. Not only would I return to this clinic, but I would feel comfortable taking my 1 year old daughter there too!
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Nicole Fedorchek
My 13-year old daughter hurt her knee, and we needed to get it checked out I was a little hesitant to try this clinic after seeing the 2.8 star rating, but we were short on time, and it was the only one that didnt have a long wait on Sunday morning. The receptionist at the counter was friendly and efficient, quickly processing new patient paperwork. The medical assistant TJ (?) was very personable with my daughter. Made her laugh and smile, even though she was in pain. The PA Sarah was super nice and thorough. She was able to evaluate my daughters injury, advise proper treatment, and suggest followup. Overall, we were in and out in less than 1 hour. Today, I had to call and get a revised doctors note, and Lana (receptionist) was fantastic! A great experience!
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Janessa Pimentel
This place is so bad I am a first time mom so I am trying to do the best for my baby yes I did wrong of going here with out checking the reviews but a little bit of my story is took three hours to get Seen I hear the doctor stand in front of my door and say oh this file doesnt look like its to much Ill see this one last (like if that matter a patient is a patient and another hour later the doctor comes in was not even in the room more than 3 minutes diagnoses my baby with the wrong thing and gave me a cream i was so In shock of what he has said my baby had he didnt inform me or anything I trusted this doctor this is what he does for a living Why work in this industry if you dont do it cuz you WANT TO HELP PPL Doctor: James Mckelvey
CA
Carmen Ponce Robiatti
I want to let you all know about the STELLAR care that Dr. Lauren Beaumarchais gave my then 3.5 year old daughter. My daughter was very sick with a croup like virus and had been running a fever. Her Ped. was unable to see her so we came into Sunrise so we could see a Dr. right away. We have been to Sunrise several times in the past and always had a great experience but this was our first time seeing Dr. Beaumarchais. I have to say the care, concern, and knowledge eased and calmed both my daughter & I right away, she is just super awesome with children! We will be back and from now on we will request Dr. Beaumarchais if she available. I want to say a big warm thank you to Dr. Beaumarchais!
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DRI UnknownAlias
Did a drug test here for a job. Was fast and staff was ok but I didnt like how people could see me bringing out my pee cup.... every place I been too that had a little box to put it in so the nurses can grab it but this is the first time Ive had to bring it out by hand. I know its a normal bodily function but still its weird having the people sitting in the waiting room seeing your cup of pee. Im a very private person and I would like to see this place give people that privacy. I will say this. I felt bad for the lady that had to deal with the rude patiant while I was there. She was just doing her job n he was complaining about the wait, I hate rude people.
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Santa Ana Car Meets
2 stars because ladies up front were nice but thats all. I went in for a drug test and this annoying looking asian guy was "helping me" and was very rude and gave me attitude the whole tie before getting to him i waited for about an hour 4 nothing... i drove there for nothing. if you get send here for a drug test just kiss your job good-bye i peed and bottle was steaming yet it wasnt hot enough.... they said i can get another one but i couldnt leave or re schedule, I had to stay there tilll my body wanted to pee again. I was scheduled to work today wasted my time ang gas. Worst clinic I been too in the OC! IF YOU HATE UR JOB DONT WORK THERE..