Dr Chi Luu Optometry

Reviews 3

SI

Siamak Roshan

My wife has been a patient of Costco for a long time. She has seen different ophthalmologist in the past, but non as rude and as careless as Dr. Luu. She was out of contact lenses and had to leave for an emergency trip. So She called Dr. Luus office to get an emergency pair of contact lenses to use on the trip. Dr. Luu did not show any sympathy and did not give her the correct contact lenses. Coming back form the trip my wife called to make an appointment to see Dr. Luu to make sure she gets the right contacts. Again Dr. Luu did not have an appointment available to give her on that day. But Dr. Luu told my wife to stop by and pick up the contact lenses. Of course, Prescriptions was never ready for contact lenses to be picked up. She complained to Dr. Luu. And instead of taking are of her Dr. Luu screamed "SHUT UP" to my wife in front of all the patients and other Costco customers. This was so horrendous that all the Costco managers showed up to apologize for Dr. Luu rude behavior to my wife. Dr. Luu still has not apologized for her extreme rude behavior to my wife. I dont want any one to go through what my wife went through. So, I will not recommend her.

LO

Louis Hong

The receptionist leave much to be desired but this is a review of Dr. Chi Luu, the Optometrist. My vision changed and I was in need of a new prescription. Dr. Luu found that indeed my vision had changed but not enough to warrant a new pair of glasses. She instead gave me two prescription...one for comfort reading a computer monitor (which is where my current vision has deteriorated) or a slightly sharper script if I do decide on super sharp vision (I have 15/20 in both eyes with corrective lens). Her honestly was refreshing and I appreciate that. Wish there were more doctors like her around.

FR

Francisco Cardenas

Terrrrrible customer service, I try to be a patient person and try to understand others hardships, but to be rude for no reson, just an awful manager. This is the first negative review I have ever done, I hope the staff treats others better than they did me.