Category: | Veterinarian |
Address: | 1845 University Ave # C, Riverside, CA 92507, USA |
Phone: | +1 951-682-3803 |
Rating: | 4.1 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 8AM–12PM Closed |
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A Private User
I took my six month old kitten here to be neutered and had the worst experience. After I brought him home from being neutered he went to the bathroom and his urine was filled with blood. Not a little but pure red. They told me it was from extending his bladder. I looked it up online and it said that they usually only extend females bladders before surgery. They were not understanding that I was very scared. I took him back the next day and they were very rude with me. They acted like he was just another stupid cat. They kept him for observation, then told me I could pick him up, that he was fine. Who knows if they even did anything. I had to ask them to give me antibiotics and they made me pay for them, even though it was their fault. His urine was red for a week after that, and he got sick from the medication! What kind of place is this?? I will never return! (P.S he is okay now.)
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June Fargo
These are old school vets who care about helping animals. No computers, no fancy labs just old school medicine and hands on treatment. I had been to 3 other vets for dogs skin issues, each one was the same heres some antibiotic for infection steroids for itching. If doesnt get better in a few weeks come back wi run lab work and tests yo find cause $$$. Dr Hicks took one look sad sick dog and went to work skin scraping , looked and said yeast infection you need this and do this . Recheck 2 weeks to make sure we got it. All for less than the first visit of the others who only guesstimated on diagnosis . Dont be fooled by fancy offices , and family friendly waiting rooms or apply for vet credit here formes. Town & country gives you one on one attention, personal care and interaction and you dont have to choose between paying rent and helping your best friend
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A Private User
We interact often with the staff at Town & Country. I work at Ruff House Pet Resort and they are located around the corner from us so we take dogs to them that may need medication or treatment. It is nice that they arent run like a big company but more like a family business where they get to know all the customers and treat you personally. It is obvious that they are there to take care of animals and arent trying to make a huge profit by over charging for service. We have always had a great experience with them and we hear reviews from the community and many of their customers that love them!
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A Private User
I have taken my 2 year old dog there for check ups and vaccinations, and my 1 year old cat for vaccinations and to be spayed and have not had any problems. The vet who worked with us for my dog was very patient and didnt have that "jaded" vibe that a lot of other vets put off. He made sure to pet my dog and make her feel comfortable before starting the exam. Everyone is very friendly and this is definitely the place we will be going to in the future :)
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sharon yang
We tried other area vets and the wait was long. This was reasonable. The staff gave alot of personal attention to our cat. The vet went to great lengths to tell us what to do, what the diagnoses might be and what our plan of action would be. He was not rushed or multi-tasking; which is so common these days. The spay/neuter fee is the lowest around and prescriptions seem to be reasonable as well. I would recommend highly!
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A Private User
It was sooo crouded there and it seemed like no one seemed to care. I was rushed through the whole process and the doctor didnt really diagnosed my cat. He then gave me random anibiotics to treat the symptoms. I wish i didnt have to pay $100 for nothing. Extremely expensive in my opinion!! Im NEVER GOING BACK!!!
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Diana Myers Hyatt
Ive been coming to this clinic for years and have always found them wonderful, helpful, compassionate and reasonably priced. I really trust their opinion and know our beloved critters are in good hands with Drs. Poppler and Hammerlund, and the rest of the staff.
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Erika Valles
This place is wonderful for spay/neuters. Ive been a patron for years. Best price anywhere, believe me, Ive looked! And its quality care, no chop shop. And the tech that runs the office is super efficient and super nice. I highly recommend.
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Aimee Hutson
I have been here for a few years and ever time I go, its the best experience I have ever had going to the vet. Very nice and professional!! I highly recommend. And since its appointment s only, Its never super chaotic another bonus.
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Janie Sepulveda
This is the Best Veterinary ever. They are very friendly and wonderful with my fur baby I wouldnt trust my baby with anyone else. They are very reasonably price and I love that when I arrive I am seen right away.
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Nana S
We took all our stray cats there to be fixed, six in all. Its a simple place, no glitz. Its the only clinic I can afford. Caring Doctor, good people.
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Kellie Blocker
I been going there for a while and so have any pet that I got and I like the staff there they are sweet and kind and very caring to me and my pets
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Brett Allison
I have taken all my pets here for shots, meds and check ups. The vet techs are awesome and run the office super smooth.
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Dick Reif
There is no one better or more professional to take your pet to than Dr. Joe and Lorri and staff! They are great!
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Amber Tineo
Spayed and neutered both of my 4 month old cats. Everything went great and they have healed very well.
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tina d
Cheap friendly and ur pet comes home what more can u ask 4
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jino h
customer service is really lacking
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Elizabeth Medina
Great vet. Affordable and kind
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Kirsten Rosales
Love them!