Willow Rock Pet Hospital

6661 Stanford Ranch Rd M, Rocklin, CA 95677, USA

Category:	Animal Hospital
Address:	6661 Stanford Ranch Rd M, Rocklin, CA 95677, USA
Phone:	+1 916-630-9234
Site:	willowrockpet.com
Rating:	4.6
Working:	8AM–6PM 8AM–6PM 8AM–12PM 8AM–6PM 8AM–6PM 8AM–12PM Closed

Location

Photos 24

Reviews 11

Monique Mckisson

These folks really care about your pets and as should be especially Dr. Carston. When my dog was diagnosed with cancer and had a short time to live he was nothing but compassionate and kind. He did everything he could to make her comfortable, told me what to expect, and told me to call anytime with any questions or concerns. Recently I got a new puppy Who had an issue with her tummy. I was very concerned that it was purple. When I called the staff was going to get me in the next day. They were so booked. I pushed and the gal asked me to hold and told me she would go talk to the doctor. She told me to come in so that they could just run her in the back and have someone run a test. I would to see the doctor as he was booked to the gills. When I got there the waiting room was full.I waited close to 35 to 40 mins.finally they called her back and when the test results came in I was called into a little room to speak to Dr. Kersten. I did not expect this. He came in talk to me I shirred me that my puppy was fine she did not have Parvo, She had another issue that he would treat with antibiotics. He did not have to see me or consult with me. He couldve had one of his staff to do that. But he did. I have a brother who is a veterinarian out of town and I know what its like to run that very busy business. We pet owners regarding our pets as family. And denying us any time for our pets care is like denying us care for our human children. People get very upset.what these veterinarian doctors have to deal with in terms of clients displeasures and not being able to be seen right away is really very stressful. I have nothing but good things to say about this office in terms of their care and their compassion. My only complaint is that they are so well-known and successful it is very hard to get in when you need to, they are as cordial and kind as they can be but boy those front desk women have to rush you through everything because they have such a heavy patient load. you may be frustrated by the Availability, the small waiting room and sometimes the manner in which you are rushed. However their prices are quite reasonable And they are very careful to tell you about the charges in advance. And have even worked with me in the past to make sure I dont go over a certain amount. Or have anything done that I couldnt afford.and lastly you will never find a group of people who cares more about animals then these folks. I am sure those of you who have read negative reviews or even written them probably are suspicious of such a long and good review. But I can tell you this is totally legitimate,

A Private User

I took my two kitties in for a couple of questions, one concerning ear scratching and the other about (1) shot due to one of my cats. The Doctor discussed the ear scratching with me and then walks out as that portion of the visit was over. Come time to pay the Doctor gave BOTH my cats (4) shots each and included the medicine totaling my bill at $223.58. OMG!!! Over $200 for a bunch of shots I didnt ask for? I argued the bill politely and as I tried to make another appointment they refused to see my cats because I was OUTRAGED that they the Doctor was not clear on what he was administering to my cats and how much it was going to be. So if you like to be ripped off, stomped on and then denied service when you get upset about it. Willowrock Pet Hostel is the place for you! -VIZONE

Cristina Brisbane

Dr. Carstens and staff are always friendly and helpful. I had stopped taking my dogs to a vet because i could not get out for less than $350!!!! Willow Rock Pet Hospital has changed that for me! I make the drive from Citrus heights because they are the most reasonable, kind and caring pet hospital i have ever had contact with. Recently, one of my dogs had developed skin tags on his eyelids (one was the size of a small cauliflower!) Dr. Carstens removed them from both eyelids AND cleaned out his ears as there was a bit of yeast infection for an unbelievably reasonable price!!! I highly recommend Willow Rock Pet Hospital!

A Private User

Carston is a fantastic vet, takes the best care of my dogs. However, recently he was booked and I could not get my dog in for a foxtail issue and had to go else where. I have been to Carston in the past and it is a simple proceudre to remove it. This other vet on Rocklin Rd that I will not name, knocked my poor dog out and charged us an arm and a leg. Plus, they tried to "sell" other services to us. No wonder when I have called before I have no problem getting in there.

Joe

I really like this pet hospital. I was disappointed by the other pet hospitals in the area. I feel that Dr. Carstens is very honest and genuinely concerned for your pets well being. I have taken my 3 dogs there on many occasions and have recommended him to my friends and relatives. This is an awesome Pet Hospital.

Jill Holt

Always willing to help even at the last minute. I cant tell you how many times one of my dogs have started doing something that I was worried about and they had us bring him right in.

Jessie Cauch

Friendly hard working staff. Reasonable prices. Jellybeans. The Dr. truly seems to care about your animals wellbeing. Very happy going here.

Paul Jessen

Great care for your pet. Dont believe it, just look at the crowd in the waiting room. Wait times can be long, but your pet will appreciate it.

Susan stagno

Friendly n takes wonderful care to your animals

Daniel Stack

Better than just AWESOME!

Daniel Cotton

Everything