Category: | Medical Laboratory |
Address: | 127 N San Mateo Dr, San Mateo, CA 94401, USA |
Phone: | +1 650-344-8143 |
Site: | secure.questdiagnostics.com |
Rating: | 2.3 |
Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed |
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A Private User
I went to this Quest Diagnostics lab last week for routine blood tests. My arm was jabbed (big ouch!) and a couple of hours later when I removed the cotton, there was a large bruise (1+" long x 1/2" wide) in the crook of my arm. I tried calling regional Quest office in Sacramento. They referred me to a complaint line. The complaint line was a recording only. I left the complaint and requested a return call. 3 days later Im still waiting for a return call. If the blood-drawer was having a bad day, she should have stayed home instead of taking out her bad day on her patients. Ive gone to Quest before, but now theyve lost my confidence.
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Asra Nadeem
Maria was amazing. It was one of the most efficient and painless blood tests Ive ever had. I went around 11am without an appointment on a Friday and was checked in immediately. All the staff was pleasant and the lab was clean
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Sumita Fleming
Understaffed. Understaffed. Understaffed.