Category: | Veterinarian |
Address: | 901 Francisco Blvd E, San Rafael, CA 94901, USA |
Phone: | +1 415-456-7372 |
Site: | pescm.com |
Rating: | 4.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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RebornMommyinthe415
I had to put my 15 year old dog down on 4/7/2015. Putting down a pet no matter how long they have been in your life is a very hard thing to go through. The vet and all the nurses went above an beyond to make sure it wasnt any more painful for either me or my dog. There were quite a few things I really appreciated. The first one was anytime they took her out of the room they brought her back to me ASAP and put her in my arms, they picked up on the fact that I didnt want to let go of my dog so that was incredibly helpful and important to me. Secondly I was given the option to be there when she passed and I took it. They moved us to room 1 and let me say my good byes for as long as I needed and when I was ready to let her go I pushed a button and the vet came in, explained to me very calmly what she was going to do and what responses my dog might have to the injections. The vet was amazing! Then after my dog past the vet gave me time to say goodbye again and a few minutes later I pushed the button again and a nurse came in and she treated my dog as if it was her own. I couldnt ask for a better experience during such a hard time. Even the receptionist was so sweet and caring.
CA
Carroll Rosenmayr
This is a terrible place to bring an animal if you need to see someone within 45 minutes. I was there with my dog who was having neurological problems. The girl at the desk took my name etc. I sat down with the dog and waited. There was no one in the place but me. I asked the girl at the desk when someone would please see me. Reply "they are taking care of the dogs in the back". Lucky for me my Vet was due to be in his office at 8am. After 45 minutes of no interest in helping me or my dog I left and drove to my regular Vet. He was there and took me right away and administered the drugs to help my dog. He is wonderful. Dr Frye. Try him, at least you dont have to wait until something terrible happens because of lack of interest in helping your pet as the Pet Emergency did the morning of a Saturday when no one was there but me. So much for being an emergency place to go. CR
MI
Michael Hraba
I really cant say enough about these guys..... their bedside manner and patience is exceptional... they see so much emotion day in and day out, and they manage peoples sad moments really well. The waiting room is huge, and inviting, with a great coffee machine (not that it matters when it comes to your loved one). But they are affordable, available, and really care. They even gave a bevvy of options in what to do for our little pup who banged up his nose, and let us schedule a follow up appointment, while allowing us to cancel it last minute without hassle or fees. Its really rare. I sort of dont want to have to go back, because it means its an emergency... but if I have to, from vet care, emergencies and even hospice help and counseling.... theyve got me for life. Thanks guys!
MI
Mike Wolpert
They have save the day for us many times (well, ok, saved the night - because our dogs seem to save emergencies for nighttime :) I cant say enough about how kind, caring and efficient they are. Watching the Vets and Tech work and handle everyones fears, and anxiety is marvelous. Even on a busy night, the wait time is less than a human ER - and the care is top notch. Ive brought several loved ones there over the past 8 or 9 years and have nothing but praise. Thanks for always being there!!
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Linda Gill
We brought in our Golden Retriever on Friday night and had excellent service from the front desk to the doctors. We were able to visit Rooney and take her outside on walks but each day but she got worse. On Monday Dr. Harb-Hauser took over and tried to do everything she could but Rooneys body was shutting down so we had to put her to sleep on Tuesday. We are grateful to everyone that helped take care of Rooney as she was loved by our family and an amazing dog.
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Jon Strachan
Bogart loves Dr. Wilson...And the rest of the crew! They have helped keep Bogart comfy and happy for a while. I drive almost 2 hours (with traffic) because they are so great! Thank you for taking excellent care of our handsome hound.
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Stacy Nimmo
Called ahead to see if they were available to see my dog they said yes, got there ten minutes later and waited an hour and a half to see the vet before leaving to find someone that actually was available.
CA
Cameron Cliver
Very friendly staff that was there to help late at night on the weekend. The vet seems to really care about the animals and didnt try to push medication of me since she didnt believe it was necessary
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jesse goldstein
By far the best place in the county for euthanasia services, excellent caring staff and very reasonable prices for the service. They made a hard time a little easier to deal with.
M.
M. Reza saeidi
My dog had an allergic reaction 12am. Took her in and they were very kind and helpful. The office is very clean and modern. Very grateful.
DA
danielle mcpherson
they were so gentle with my sweet puppy after he was hit by a car. it was a terrible day but they were very patient and kind.
ME
Megan Bamberger
Had to take my dog here when she got sick. They treated her well and diagnosed her.
D.
D. A. Kell
Good diagnosis and emergency care. Expensive, as natural for a 24/7 service.
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Anise LeAnn
The absolute best place to take my pup. Both friendly and budget friendly.
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Rom Rosenblum
Expensive but very caring and professional. Top notch Docs and staff.
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Joseph Morrison
Brought my dog here for minor treatment and was not disappointed.
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Brian Walsh
Wonderful service and immediate assistance during our emergency.
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Alma Chino
Buen lugar
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Eric Schreiber
Fantastic staff, easy parking. Dr Cioffi is wonderful
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Martin Sanchez
Theyve taken Fabulous care of our best friend!
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Deidre Norman
Love this place. Kind + helpful + amazing!
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Nicole Millar
Wonderful, caring and compassionate staff
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Rob Bogan
So nice. So helpful.
CH
Charlene Hios
Pricey