Advanced Medical and Urgent Care Center

Reviews 11

ER

Erin Valle

I have gone here several times and always had problems. The first time I went with my new born and the dr told us he had the flu. Later that night with a fever of 105 I rushed him to the ER where they said that he was suffering from a severe upper respiratory infection that required antibiotics. The 2nd time I went was for myself and the dr again said there was nothing wrong with me. Went to my Drs the next day because I could barely swallow and was diagnosed with strep throat. The 3rd time I went was because my now 2 yr old had a fever and was coughing horribly. The urgent care refused care because I had a balance due from 2 yrs ago because they did not properly bill the insurence company and then told me they did not take that type of insurence at that time. I was never informed that they did not take this type of insurence while in the office. Absolutely ridiculous. I would never recommend anyone go there. The Drs have no idea what they are doing and the office staff are just as bad. The fact that they would refuse care to a 2 yr old because of their mistake is horrible and in my opinion unethical. Do not use this urgent care if you want actual care!!!

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GL

Global Quality Sales Admin

Horrible I called blue Shield for medical care centers near me for medical urgent care. I confirmed that the place accepts blue shield insurance with my normal co-pay charge. Then when I got there they said they take blue shield but it is out of network and that my co pay will not be honored for the normal charge. Which is very odd since I confirmed prior to going to advanced medical urgent care center. Basically they will not honor insurance co-pay if its to low. Which this place is dishonest since I called blue shield again in the parking lot which they told me that this place is on network with blue shield and that they are not honoring the insurance so they can charge more for the visit. Making the customer liable for the charges even with insurance. The dishonest business ways to charge the customer more and not use the insurance that is in place for these reasons. I do not recommend this place unless you want to pay more than your co-pay. Horrible

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YE

Yesenia Barreto

I brought my 1 month old here to have his eye checked out. He had yellow discharge coming out of his eye. The doctor that sees him is an older lady. She was not nice at all. She didnt even introduce herself to us. She checked his eye walked out took a culture stepped out then came back and asked if we prefer ointment or drops. My husband had to ask if our son had an eye infection. She responded to him like if he was dumb. With a simple yes. No explanation of from what or any advice on home care. That was it. The medical staff was nice but she was horrible. Never again will I come here. My family has Kaiser insurance and my baby was brought here because his insurance wasnt effective till April. With that being said, we know what outstanding care should be like and this doctor failed to meet that.

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BR

Bridgett Johnson

Very clean super friendly staff the two ladys in the front where very helpful. I was there the day after Christmas and it was really slammed but they where fast considering how many people where there. The only complaint is the doctor really did not seem to care much she was in and out of the room in 60 seconds and she did not even read my chart that says Im allergic to penicillin and she wrote me a perscription for that thank god the people at CVS notice it and gave me another antibiotic without penicillin in it. I know they where busy but the doctor should have read my chart more carefully and took the time I did give you guys 99.00 dollars ..... I did not get the doctors name but she had long black hair. I dont think I will be going back again.

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CA

Carolyn Ballinger

I was very apprehensive about going to an Urgent Care, my GP wouldnt take me until the next day, and I had what I suspected to be a ear infection, and I had to fly on on Airplane in two days, I took the plunge! I was pleasantly surprised that it was everything and more than what I could hope for. Indeed the staff was pleasant, the office was new and clean and quite pleasant. Dr. Kokhab was very friendly and extremely efficient. Not only did my ear feel better when I left, I will be fine to fly! I will not hesitate to go back. Actually, I think I would choose it over my Primary Care Doctor.

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A

A Private User

I took my 5 year old son there who was complaining of an earache the dr actually looked in my childs ear and diagnosed him with an ear infection and prescribed him some antibiotics. Days went by and my son started to complain that the pain was getting worse then he confessed that he put a BEAN in his ear when I actually looked in his ear with my naked eye I could see it so it baffles me how a dr with the magnifying scope and medical training missed it... I will never go there again and I suggest if you want yourself or your loved ones to be treated for their ailments u dont either...

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KA

Karina Suarez

Terrible doctor, receptionist and nurse was excellent. Doctor didnt even give me her name as she walked in. Simply just said a virus didnt give further explanation simply just a virus. And the worst part is she saw how my son was just leaning on me and he is only 9 months old. Horrible, Id rather head to the ER and wait like the 2-3 hours and get the proper care. FYI I am just suppose to watch my son not eat at all and watch his fever increase.

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BR

Brandi Mayclin

All the staff was awesome! From the front desk to the back office. I wish the doctor was a regular doctor not just urgent care. The nurse Carly that took care of my son was awesome! I loved her personality. She was so kind and gentle to my son. she made sure my son was comfortable and well taken care. I will not ever hesitate to go to urgent care instead of the ER. The wait time was only 10-15 Mins at the most.

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MA

Maria Virag

Late June I had to look for an urgent care facility. I chose this, because it was the closest to my home.It was a very good choice. The whole staff was very helpful.With almost no waiting time, they took care of my problem. Special thanks to DAVID, who did a very good job. He explained what he will do, so I was prepared what to expect. I can recommend this facility to anyone in need.Thanks again....

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JO

Jonathan B.

I wish all medical care could be this good! My son came in with a sore throat. The professionalism and positiveness of the employees was evident right when we walked in the door. Clean surroundings, quick service and a really first rate staff! Exactly what health care should be in this country. Thanks guys... Jonathan and son Dylan (hes feeling better BTW)

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CE

Celina Garcia

I always have a good experience here. Quick service, friendly, and very supportive. The doctors are very nice and caring. Usually after the doctor sees you they follow by calling you the next day to see how you are doing. I think thats is so awesome that a doctor takes the time to call you to see how you are doing after you know they have a busy schedule.

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