Envision Eye Care

Reviews 3

ER

Erica Szeto

I came across Envision Eye Care via an article in the Asian Avenue magazine. I made an account of the portal, but it wouldnt let me make the appointment for June 08 since I registered on 11pm on June 07. The next day I received a call from Jenny asking me if I needed help with it. I asked her if she had any Routine Eye exam appointments available for that day. They did, so I booked an appt at 1pm and left from Longmont and drove all the way to Aurora. She also let me know how to find them, but it wasnt too hard to get there. Upon entering, I was greeted by Jenny and another male employee. Quick and simple check-in for new patient. Then she led me to a room with three machines that measures something, one of them was that air puffing machine for glaucoma. She also let me know there were two options for the retina exam, you can get the eye drops for dilation or pay the extra money for retinal imaging. I went with the drops, but it was definitely hard to drive home with your eyes dilated so it is worth paying for the retinal imaging instead. Afterwards, led me to the exam room. The thing where you put your face and where the doctor asks you which one is better is computerized, vs where they normally dial in something on that thing itself. Dr. Jeong came in very soon and introduced herself. She took time to explain everything to me, and also recommended how to take care of of the chalazion I had on my eyelid for months. I was thinking I needed to get rid of it with surgery, but I managed to get most of it reduced with heat like she recommended. I felt Dr. Jeong was very sincere and actually cared about the quality of her work. The male employee I mentioned earlier, helped me look at glasses that would be good for my strong prescription. They have Asian-fit glasses, just what I wanted!! I did not have too much time left for the day so I took a picture of the one I like the best, and would return later when I have a day off of work to get some glasses there. I originally came in a self-pay patient, but upon returning home and checking with my medical insurance Aetna, it seemed like they would cover one Routine Eye Exam every 24 months. So I contacted the office and asked if it would be possible to send a claim to Aetna. Jenny contacted me back and checked the benefits for me. and told me the Routine Eye Exam would be covered at 100% and there was discounted price for the lenses and frames. She then sent the claim, and I received the check back for what I paid in the mail within days. I would definitely recommend and return to Envision Eye Care, just wished they were closer! Everyone here was extremely friendly, helpful, and insightful! Wow, they just left an exceptional impression on me that I will actually give five stars because I felt like I received above and beyond treatment.

DA

Dat Bui

The stars have come out tonight and they are very bright. Have they always been these sizes and this shiny!? Maybe I was more mindful outside looking at them this time while wearing my new glasses. My previous glasses served my very well. They were light, clear, but had more glare and things appeared smaller in my line of sight. However, they only costed me $25 dollars when I purchased them in Vietnam, so I got a lot for my USD. My new pair, needless to say, is more expensive but I like them. J.K., the optician, helped me pick out this pair. We decided on a pair of SALT frames, UHD lens due to my prescription, brown transitions, and improved anti-glare and scratch resistant. J.K. is well-mannered yet assertive person and he has strong knowledge of optics . When Dr. Jeong introduced me to him, I immediately started to tell him what I wanted and was rushed to look at possible frames. My previous experiences have always been this way, so I didnt know better. I slowed things down and listened, then we began to discuss my preferences along with what will be a good fit and good look for me. Of the seven pairs we initially picked then I tried on, we ended with this pair. Today was my first whole day of wearing my new glasses. They are coming in very nicely. I was a little concerned because they are new and a little more stylish, but I think I needed that change. I focused in my writing the latter part of my Envision Eye Care experience with J.K., but that doesnt take anything away from the entire team: Dr. Jeong, Jenny, and Mymy. Dr. Jeong was very thorough, knowledgeable, and thoughtful when she examined my eyes; Jenny is organized, efficient and has good energy as she welcomes and communicates with new customers; and Mymy is very patient and personable during the initial eye examination and final purchasing. They all contributed my new and improved schema of eye care experience. I have added Envision Eye Care to my social network and capital. May the team at Envision Eye Care continue to help people with their eye care in professional, caring, knowledgeable, and respectful approaches! P.S. The super AMOLED and Ultra HD screens of our so called "smartphones" may be bright and beautiful, but they are not more fascinating than the beautiful skies with luminescent stars, fluffy clouds, soaring birds, and shining rays. Dont let our technology have you looking down too much that you forget to look up and enjoy life. Thank you Envision Eye Care -- These glasses are in time for the start of my second semester of graduate school and much more! Kind regards, Dat

AA

Aaron Zapiler

Ive been wearing prescription glasses for most of my life, and have tried many many many places and never really felt like I was valued. Envision changed that. I have never felt such a personal level of customer service from any medical office let alone a glasses store. I ended up here because a man came into my work with a pair that I loved made by Mykita. It took some looking but I found that they have them in stock and also accept my vision insurance, VSP. After a phone call I had set up an appointment a few hours later that day, which gave them time to get my insurance plan information and be prepared with what is available to me. Im so glad that they did because the price after insurance was more than 50% less than retail pricing. What made it all the better is that they pointed out options that I didnt know were free or very much reduced under my plan that I usually skip. Their office was immaculate, very modern, and high tech. I definitely felt as though I was receiving the best. The comprehensive exam was very thorough and left me feeling that my actual health, both overall and of my eyes, was important to them and that they werent just trying to get a sale out of me. After the exam came the time to choose my new frame. I walked in wanting a very specific frame, a blue square Mykita. They showed me options that met that exactly as well as a variety of others that I might not have initially considered. Although I settled on what I had went in for, they showed me good contenders that almost won me over. Important here is that the ones they showed me were all in the same price range or less than the ones I had planned on getting, they were never trying to up sell me. What is most profound to me is that all of this took only one hour. ONE HOUR! And the kicker? They were understaffed because their receptionist had an emergency. Thats right, they gave me extremely personal and comprehensive care, a variety of options that fit my life style, and a feeling of comfort and happiness within one hour while being understaffed. Needless to say I am absolutely impressed and am highly recommending them to all my less than perfect visioned friends and family