Great Value Pet Clinic, LLC

Reviews 5

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Kristen Stehli

I will never take my dog there again. About 1 month ago I took my dog in because I noticed what I thought was a hernia. Dr. Diagnosed it as a hernia said he he didnt have a surgery date open until December 12. I voiced my concerns waiting that long and he told me it wasnt that serious, he wasnt worried. They put me on a cancellation list in the meantime. Last Wednesday they called and said they had a cancellation and could do his surgery on Thursday. We dropped him off at 9 and around Noon I hadnt heard from them so I called to check on him. They told me they were running behind that they hadnt started on him, and would within the hour. At around 1:30 they called and said he was out and everything went great and asked me to pick him up at 4 instead of 3 to give him more time to recover. It was 3:55 I was almost pulling in the parking lot of Vet and they called me back telling me they made a mistake and had the wrong dog. They just put my dog to sleep to start surgery and she told me the Dr. Cant find the hernia. So I come in and they take me into the surgery room and The Dr. Asked me what side it was on, I asked him didnt you write it in his chart? He answered "unfortunately I didnt." Well Im now flustered and very upset and cant say for sure. So here we are my dog is under and I paid for an appointment for a diagnosis and he had no clue where to go in. The Dr. Tells the assistant to wake my dog up, and we will do it another day when I locate it! So Im beyond upset, they wake my dog and send me straight home with him. As soon as I got him home we flipped him over and found the hernia. This place is very unprofessional and not organized! When they mess up they will not make it right with you! Paying less is not the way to go, and for sure not when its a member of your family! This is in response to what they wrote about my review......they are out right lying about me talking badly to other customers in the waiting room, never happened. Second I never used bad language with anyone and when I checked out there was no one in the waiting room but me and the girl checking me out. I did tell the girl on the phone I would give bad reviews because I was never happy with what happened! She explained to me putting a dog to sleep is no big deal, which is false! You never put a dog to sleep more then needed. The fact that you think you did me a favor by not charging me for Thursday blows my mind! I paid for an appointment for a diagnosis a month prior and he didnt write it in the chart! I was never happy with this situation, we simply waited a month for this surgery and decided we didnt want to start the process all over again and get it done. I sat in the waiting room because of my distrust after what happened. Never said one bad thing to anyone, do I think you should of given me a discount instead of charging on the high side on my estimate, yes I do! You put my dog through way more then he should have had to go through! Yet you have to lie on top of it, not to mention your surgery room was completely unsanitary and the Dr. Was doing surgery with the door wide open! You didnt charge me for Thursday because it was your mistake, and youre right I expected a discount after what you put us through, and from your reviews its not the first time its happened.

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S Mcgee

9/30/15 I took both my babies, mini poodle and terrier to get their teeth cleaned. The staff was beyond kind as I was a bit nervous leaving my babies (separation anxiety) but they comforted me and explained everything. I even called several times while I was at work to check up on my babies and the staff was so kind and detailed. The doctor, Dr. Eugene R Clothier, is a saint and very friendly and understanding of pet parents and is very caring of animals as well. He did an excellent job and even took out a wart on one of my dogs neck and cut both dogs nails as complimentary service. who does that? Dr. E. Clothier does, he is amazing! What an incredible and generous favor he did for me, a pet parent on a very tight budget. Great Value pet clinic is in a beautiful location, clean and spacious and they really, really care about animals and their owners very much and it is affordable. I am very grateful to their kindness, excellent veterinary care, friendly and outstanding customer service and compassion for everyone. Thank you for making it possible for everyone, even the working poor, to be able to take good care of their pets, especially with yearly dental care cleaning to help extend the life of our loving babies, our pets. S. McGee

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Elizabeth DeNicola

I have been going to Dr. Clothier for five years. All of my dogs are rescued from Mill Dog Rescue, they have all come from puppy mills. It is very important that they get the best care available, as they have already suffered enough. This is the reason why I use Dr.Clothier. I have dogs with heart conditions, two are blind, one with head trauma and one with a broken spirit. Chance is about ten years old and he has been blind since I gave him a forever home. There was an episode last week where he had a seizure, and had pressure behind his left eye. I took him to an emergency room where they wanted to remove the eye. I explained that I have a vet and Dr. Clothier will take it from here. I called got an appointment the next day, and the operation will take place the next day. Chance is doing well since his surgery. I am so relieved that I have a vet for my pets that I can count on for excellent care.

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Diana Milan

BUYER BEWARE!!!! Three times out of 4 visits the front desk staff attempted to add an extra $20-$25 charge to my bill. When detected, the response was "oops; sorry". The professional veterinary staff mis-diagnosed my dogs condition and sold me a prescription for $57.00 that I could get at King Soopers pharmacy for $4.00!!! When I asked for the next prescription to be phoned in to the pharmacy I was told it would only happen if I paid a $10.00 telephone fee. It appears that this clinic reels people in with the $125 teeth cleaning fee (which is for very small dogs, by the way. The fee goes up for medium and larger dogs). And, then they try to slip in additional charges all over the place to make up the difference. Misdiagnosis on two of my dogs and one of my cats has caused me to decide that we get what we pay for and the "great value" here is not worth the lives of my beloved animals.

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nick joachim

very friendly - their prices are less than half of what other vets have quoted me - and they do a terrific job - both of my dogs needed extractions and everything went well and the dogs were not stressed! The doctor explained exactly what he did. I appreciate that they dont over-charge like most vets. We have 3 older dogs and all of them get their teeth cleaned at Great value! They specialize mainly in dentals ( which also means that they have a LOT of experience in this area) and vaccinations. Most vets try to up-sell dentals, wellness checks, require expensive blood panels, and charge more for older dogs and will nickel and dime you for ever little fluoride rinse and suture ...

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