Related: | founders eye care |
Category: | Eye Care Center |
Address: | 2485 E Pikes Peak Ave, Colorado Springs, CO 80909, USA |
Phone: | +1 719-634-2001 |
Site: | wrighteye.com |
Rating: | 3 |
DO
Don Flint
I WOULD NOT RECOMMEND THE WRIGHT EYE CENTER! I could not tell you whether or not Dr Wright is a good Doctor or not but I can tell you his staff is the rudest and most unprofessional ill tempered bunch of folks I have ever had the dis-pleasure of meeting. It started by going in for the initial exam along with the biggest pile of paper work I have seen in a while which was mailed to me. Ok, It is a doctors office but I have never seen so many legal waivers. Seems that is all they care about. I had my wife fill them out for me. Form after form after form of legal waivers. Ok, no problem. The staff seemed impatient and hurried me at every turn. I was put in a room and left for 25 minutes before the doctor to came in to see me after several exams and watching another video explaining the procedure. It was hot and I opened the door to let some air in my room after a while and was immediately scolded like a child for doing so. I have never worn glasses or had an eye exam so I had a lot of questions pertaining to my cataract surgery to just try to understand it. A week later I came in for my follow up to see Dr. Wright who was going to do my surgery. Again I was given another packet of info to fill out. I have a tremor in my writing hand needed help writing but my wife was not with me as I thought all the paper work was done. This time I was alone and frustrated not to mention I had a bad headache and was not feeling well. I thought things were proceeding well. I met with the doctor and thought that went well. I asked questions, not knowing anything about which surgery to choose, distance or up close vision? He said I may have to wear glasses no matter what. Ok. That is fine but I did want to understand why. I made my selection and was ready to proceed. I was then escorted to an office where I was again asked to sign more legal waivers. I had to walk to the other side of the office. I and 62 years old and don’t walk fast so the nurse who was out walking me to the other side was looking back at me as if to say hurry up old man. She made it clear she was VERY impatient with me for walking slow. Here is the real catch. I got a call from an office lady the next day informing me that the doctor decided to not do my surgery because he did not think I would be happy because I may have to wear glasses. Well I fully expected I would since I choose to correct my long distance vision. Really? I have never met a more paranoid bunch of folks in my life. Well I am sure they won’t go bankrupt losing my business. After all is said and done, I consider it a blessing not to have to be treated with the level of disrespect for the remainder of my treatment. Seeing the people waiting like cattle to be run through the mill in the waiting room, some standing didn’t appeal much to me either. Most were complaining of one thing or another from the heat to the rude office staff and having to wait so long. I am going to still get my surgery done but I can assure you it WILL NOT be at this office full of rude and unprofessional people. I sure hope I don’t get billed for any of it of I will have to turn them in to the State. What a waste of all of our time. DO NOT RECOMMEND!!
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Christina Matlock
I was referred to this clinic in 2015 for cataract surgery. I was given a bright red braclet for a latex allergy and they still managed to put latex around my face with bandage, making my recovery terrible. Fast forward to 2017 and I now need a laser surgery to remove the scarring from the cataract surgery. I was again disappointed in the services I recieved for pre surgery. I booked the appointment, was told Id receive a packet in the mail and then bring that to my appointment. A week prior to my appt that was booked a month in advance, Im told my insurance is not compatible. I only found this out because I called to say I never recieved the packet. Im disappointed with the lack of communication throughout this entire process. I can honestly say I wish I had done my homework and chosen a clinic that had higher reviews for their customer service.
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Dr. John Burroughs
Dr. Wright has been my ophthalmologist for the last 10 years. I had PRK to help with near-sightedness that was amazing. No more glasses. Later on I developed an unrelated cataract in my right eye, and Dr. Wright removed the cataract, and Im back to doing great again. Im a surgeon myself, so it was critical that I chose an outstanding surgeon, which Dr. Wright is to ensure the best opportunity for the outcome I needed to allow me to continue to serve my own patients.
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B Ekstrom
Excellent experience for my YAG laser treatment, post-cataract surgery. Good, thorough exam prior to the treatment, took care of insurance approval on the spot. Very professional staff. On the down side, now I can see all my household dirt and will have to clean the house.
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Ron Daily
Needs a larger varieties and ability of eye care.