Animal Medical Center of Woodland Park

Reviews 8

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Amanda Goodall

Ive had two terrible experiences with this business. The first time, I brought in my old dog because I knew she was sick. I told the veterinary that she was not acting like herself, but at her age I didnt want to put her through a lot of painful, stressful or unnecessary tests. He insisted on blood work, biopsy, and medications. None which addressed the problems. Two weeks later she had a stroke late at night and two more before morning. Took her in to be put to sleep. I had to wait for almost 15 minutes. They were kind during the procedure. Then they forgot to call me when her ashes were back. I had to call. The whole experience cost me almost one thousand dollars and I believe two weeks of my dog suffering needlessly. Waited quite a while and ended getting a beautiful dog from the shelter. She had treatable heart worms. The shelter was in the process of treating her and agreed to pay for the treatment. They sent us to the Animal Medical Center. First visit I brought her in and while I was waiting for them to decide where to put us, the lady asks the vet what he wants her to do. He says "oh shes the indigent person sent from the shelter, Im not going to talk to her, just get her signature and give her the papers. Well, Im not indigent, but if I were is that really the way to treat me? They refused to answer any of my questions, saying that the papers covered my questions. They didnt. They were very rude. They scared my dog, who is very gentle and well behaved. They even have a donation jar on their desk for people who need help paying for their dogs food and care. I found that very strange for a place where being indigent is treated with such disrespect! The basic point is that I believe I was overcharged for bad treatment. When the shelter was paying they were rude. Neither of my dogs liked the place or felt comfortable there. I dont recommend it.

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Deanna Lee

I could write an essay about how fantastic my experiences have been with this practice, but I will try to keep this relatively short... Dr. Factor and his team saved my cats life and I am forever grateful for them. My cat, Crookshanks, was suffering with urinary crystals and he had been in and out of different vets for a couple of months. After a very expensive and emotional trip to the Animal Emergency Center in Colorado Springs one night, we found this practice. Dr. Factor took us in immediately. He gave us a print-out of the planned procedure beforehand and everything was very reasonably priced. Theykept our kitty through the weekend (which was tremendous because no veterinary clinics are open on Sundays). Dr. Factor thoroughly explained every procedure, he called to let us know how everything was progressing and he even let us stop in and visit Crookshanks. Crookshanks is now healthier and happier than ever. Each person Ive met in this clinic has been lovely, they accept CareCredit and Dr. Factor takes emergency calls. I never want to go to another vet and I have referred everyone I know to this practice.

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Joy Glassburner

Have had my 3rd experience with this clinic recently. They are the only ER vet in teller county. Their website offered care credit approval which other vets in area wont accept. But I didnt know. My pup had needed to have her uterus removed because of an infection and they worked with me to get her in quickly and on a day I could watch her after surgery even though it was a non surgery day. They loved and took care of her while being a pit mix. They are there for the animals not just their pocket books unlike the animal clinic of woodland park! After 12 yrs of being a client of animal clinic of woodland park and being denied service for only a few dollars short twice and them shaming me for not having cash I decided animal medical center was a better place for me and my 8 animals.

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Heather Hildebrand

Animal Medical Center is the best veterinarian I have ever taken my furry family members to. Everyone in the office cares so much for the animals, from the front desk, to the techs, and the vets themselves. They take the time to talk to you and find out what is wrong with your pet, then they review what their suggestions are moving forward, even if it is to do nothing at that time and then they let you make the final decision. They always call me back quickly, can always fit me in when needed, and never make you feel rushed while you are there. When you have a sick dog or cat it is very stressful, and it is so nice to have someone you trust take care of them with you, and they are very concerned. I recommend anyone take their furry family member to this vet, they are the best!!

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A Private User

I brought my dog in to have a splint changed... When I did... Everyone there was very nice and friendly so I was really pleased at first... Until I got my dog home and the splint nearly slid right off... So I called them and brought her in the next day to have it done again... get home.. Same thing happened except this time it was so loose that the plastic splint broke.. I called them AGAIN and they said they were going to have to charge me for the splint..... Charge me for changing the splint that they messed up twice already... As if it wasnt enough of an inconvenience for me to take her up there every day to have it redone and jackie on the phone didnt seem to understand at all why I was upset about having to pay for it.... Mostly Nice people... Very Bad business.

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Kristi Chapman

We were vacationing nearby and wanted to do some hikes we thought too difficult for our older pup. We saw good reviews online, called and asked some questions and made an appointment. We met with a tech before leaving her for two days and felt really good walking out the door. The employees seemed competent, caring and engendered trust. They were patient with my calls to check on her and when we picked her up she seemed happy. In the days since, Ive seen no signs of trauma or anything to indicate that they didnt treat her well. It was a good price for five walks a day and they offered extra services as well. When we come back into town for more hiking, we will bring her here again. So much better than boarding her for a week at home.

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Christina Robinson

I have been using the clinic for a number of years now, have seen it go through three owners and the improvements and additions have been impressive IMHO. The equine facility is a big plus, as is the fact that they have a true 24/7 emergency capability. The doggie day care is awesome and now there are extended hours for the clinic which is greatly appreciated by those of us who work in The Springs. Both Dr. Brady and Dr. Mike are very competent and compassionate vets and will take the extra steps when needed to find the best solution for an issue. They are also not opposed to alternative treatments and will do whatever is required to get answers. Very happy with the quality and types of services and the entire clinic staff!

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Glenn Williams

I could not be happier with the professional care our cat Sugarplum received today at WPAMC. We have recently noticed loose stools that elevated to bloody stools. Called WPAMC, and then we were there, in an exam room and with the technician within 30 minutes -- on a Saturday! In under one hour, the full exam by Dr. Thompson was done. They even do blood work in 15 minutes! We received special food, medicines, and truly impressive vet service by the whole team of caring providers at WPAMC. While our cat does need some TLC in the coming days, we could not be more satisfied with the care she received from WPAMC. HIGHLY recommended to animal lovers and pet owners.

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