|Category:||Mental Health Service|
|Address:||292 Carter Dr Suite B, Middletown, DE 19709, USA|
It is so nice to be greeted like people want you to be there. Youre lucky if someone looks up AND doesnt roll their eyes. The woman who IS the front desk is my role model. She does everything...quickly...with a smile...remembers you. and after all that goes above and beyond when you need help and she is happy to do it. I dont know how she does it. My theory is super powers. What is truly exceptional to me is my doctor but I cant entirely put it into words. I find it exceptional that she thinks about the illness beyond meds. Its exceptional that she hears and understands what I am saying more than the other doctors Ive been to (which is a lot). I really wish I could describe this better. Maybe someone else will comment and help me out here. They are a warm and open group that knows what they are doing.
They lie to you straight to your face, tell you on the phone your appointment is on day, get there and they lie and say it was a different day and that you missed your appointment to scam you out of money and of course supposed there is no supervisor to speak with. So now the most important dr appointment for my child has to be cancelled do to their incompetence. They refused to see me for my first appointment and now will be out of my meds for over a month until they pull their heads out of their ass. Not to mention I sat there for 20 mins listening to the receptionist bash a patient before she even acknowledge me. Real professional jerks
Was referred to this office for my daughter. She has an appointment today but every time i try calling this office knowbody answers the phone. I tryied calling to find out an exact time of her appointment because i didnt receive a reminder call. If this is a normal thing then i dont believe i will continue to take my daughter here. I will only take her to this appointment because she needs her medication. I tried calling 2 times already and its almost 10am. I dont fewl comfortable taking her to a doctors office that you can never get a hold of. Not very good patient relations.
Attended for simple med checks for my child for approximately a year. Recently broke my phone which had my calendar and missed an appointment. They refused to see my child for her medication refills without paying a $50 no show fee. They make no accommodations for situations and have no caring of what patients situations are. They will allow a child to go off of a medication which has withdraw side effects over $50. I normally do not complain about much, but this is completely insensitive, especially considering the field in which they are working.
I always have a great experience coming here. Ive been a patient for over 2 years. I am greatful for the help I receive and caring staff. I have referred several clients and all are happy with their care. Great Job!
Absolutely love this place. Been coming here since 2011. Great people !!