Category: | Veterinarian |
Address: | 300 Milford Harrington Hwy, Milford, DE 19963, USA |
Phone: | +1 302-422-8100 |
Site: | havenlakeanimalhospital.com |
Rating: | 4.1 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM 8AM–1PM Closed |
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Linda Morin
I have been going to Haven Lake Animal Hospital for over 10 years now...my first encounter with them especially Dr. Francis was when a large dog came on our property and attacked one of my two miniature schnauzers...they took her right in as an emergency patient and saved her life., she is now almost 26 years old..... Through the years both my schnauzers were seen there and only there... Unfortunately my little Shotzie who was 11, got so ill that we had to put her to sleep last August..They were very compassionate with me and gave me all the time I needed to be with her...I wanted her cremated and they handled all the necessary paperwork...It made losing Shotzie bearable...I have since rescued a little bishon/poodle mix and he now goes to Haven for all my pet needs.. Thank you Haven Lake and staff for being there for me in both my times of need... And if I have to sit a little longer so they can help another animal in an emergency situation.... I am more than willing to...
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Patrick Liebel
Very disappointed in the professionalism at Haven Lake. They were too caught up in trying to sell me a flea collar over topical medicine to listen to what I had to say. The vet (Dr. Francis) did not give our dog either booster shot she was due and instead wanted to sell Sentinel and the Seresto collar. Our first flag should have been that when we made the appt. after the tech asked our dogs breed (Great Pyrenees) she asked what color she was. Then when we decided that it was time to switch vets they couldnt produce our dogs records in a timely fashion saying that it would take a day or longer to find them. I would NOT recommend this vet to family and friends. 2 stars rather than 1 because they were nice to my dog at least.
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George Tice
Terrible at handling a simple cat and vet couldnt accept that she might be wrong. Her assistant was practically choking the cat to hold him down after grabbing one of his legs to get him out of the cat carrier, when this didnt work they literally tried to dump the cat onto the table by holding the carrier upside down. Let me also clarify that that cat had to be held down because they kept irritating him. We brought this animal in the be put down because his entire body was covered in scabs. They knew that these were his last moments, but they decided to cover him in a town and hold him down, irritating his body. These were the worst vets I have ever seen in my life.
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Barbara Conley
Horrible place with a bad attitude. Especially Dr. Atkins(Adkins?). I have been berated for not being a millionaire with unlimited funds for my dogs chronic care issue. We totally adjust our lifestyle to care for our animal( all my animals have had health care from day one) and live better than some people. Every trip to this vet had been akin to being in grade school and scolded like a child if I have to miss an appointment for work or payday. Any input from us is frowned upon. No compassion at all. Beware all, go elsewhere where some level of compassion for human and animal is employed.
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Charlotte RIDDICK-PARKER
I moved to the area December, 2012 and since that time Lake Haven has been taking care of my 18 year old cat. On October 25th he would have been 19 years old. I had to put him down today and they were very compassionate, caring and professional during the process. Thank you for the care and the service that you rendered to my cat, "Kitty" during the last three years. Lake Haven is a superb Animal Hospital with a superb and professional staff. Love and Blessings to you!
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Jamie Lee Korns
Haven Lake is likely the most expensive vet around. In general, you get good quality, so youre getting what you pay for, but they charge more for the same routine services as other local veterinarians. By biggest pet peeve with Haven Lake is that, while getting an appointment is fairly easy due to their ample staff, after being checked in (usually on time) you wait on average a half hour to forty-five minutes for the vet to come in.
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Kathleen Harvatt
When we moved here from Baltimore, we were anxious at the prospect of finding a veterinary practice that was as good as the one we were leaving behind. Our next door neighbor here in Lewes suggested Haven Lake and we have been extremely pleased with the care our animals have received since then. Compassionate and well-educated vets; helpful staff; and nice facility. Just wish it wasnt 20 miles away...but you cant have it all.
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Deborah Hampton
I have my two bassets -one 9 and the other almost 5 -that are cared for by the Haven Lake staff. Both with extensive allergy issues. Haven Lake has been wonderful in their care with both preventative and same-day appts. They are very knowledgeable. Only time I have had to wait was same day appts and not for long. They are the only vets to take care of my boys so cannot attest to how expensive they are over other vets locally.
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Eugenia Thornton
Haven Lake Animal Hospital has been taking care of my Brandy for 13 years. They did her puppy care, her routine shots, helped her through injuries that happened while she was hunting and showing and trialing in Agility and obedience, and now they are giving her care in her elder years, as he kidneys are failing.
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Carol Pollio
I take my 2 small dogs here and have had excellent service. I unfortunately lost a close friends dog while he was visiting and Haven Lake helped me with those arrangements without a problem, even though that pet was not a "patient" there. Professional staff and competent vets.
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Angela Marie
When I tried refusing an unnecessary medication for my dog, the nurse and doctor said it was part of her treatment, which was false. Tried calling to speak to the head of the Hospital, could not get them on the phone. Did not appreciate the experience or treatment at all.
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George Isbell
We got a new puppy that came down with Parvovirus a few days after getting it home. Dr Adkins and the staff at Haven Lake were truly amazing and due to their efforts Harley has recovered and will be with us for a long time.
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Nocturnal Nurse
Thank you Dr. Adkins & staff for always being so kind and loving to my critters. Thank you for staying open during a blizzard today to help Honeybadger cross over the Rainbow Bridge.
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Robert Addonizio
Haven Lake is one of the most caring Vets around... Saved my Labs life and gave me 8 more years with him. The best Vet hands down!!!!!
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Deb Shrubs
Very professional. All the staff was kind and compassionate to my pet. I travel almost 50 miles one way to get there.
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sandy rager
Took my dog there had excellent care