ManorCare Health Services

Reviews 5

MO

Mona Smith

Im sorry, I pray to God my dad gets well, I would never want any relative to have to go in a Rehab/Nursing Facility such as this place....1st on weekends a business such as this with sickly ppl anyone can come in the front door at anytime and wander to any area...no one has ever questioned me or even notice im there....when you call the main number on weekends housekeeping picks up with no direction of transferring the call, or appropriate room...want business has housekeeping answering the main number...but anyone answers from all arears...the workers taking care of the patients are caregivers...they could care less about your love one...the nursing staff on the floors have no ideal what your saying they cant answer questions without repeating yourself over and over....this place is awful and the State needs to come in there and secretly watch how this establishment is being ran......you people should be ashamed of yourselves to prey on poor elderly sick ppl for the government money instead have compassion you too will be old one day and God forbid you will need a facility

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CL

Clark Ward

I had a relative stay there the end of January 2015. They were so happy to have my relative, and everyone was nice the first day. After that, every time I visited, the front desk person looked through me as if I wasnt there. Literally. She had a dazed distant gaze even though she was looking right at me. She did this multiple times. Im sorry if my family member was ill and wasnt a cover story for them. However, being looked through and ignored by the receptionist was not right. The food was good, the nurses okay to good, seemed understaffed. The room had pealing wall paper, the hall carpets needed replacing, the paint was chipping in many places. I think the place just wants the insurance money. I hope my relative doesnt return there.

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MR

Mrs Waters

Some of the staff at this facility have no direction and their attitude does not reflect care for patients or visitors. The receptionist is rude and condescending.My first time coming in contact with her, i thought she was having a rough day. But after several encounters with her its safe to say she is just not a pleasant person to encounter. No one knows how to properly answer the phone and you will always get the voicemail for whoever you attempt to reach. Good luck getting answers and finding your way if you go visit your loved one.

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TH

THE ROGERS

I DO NOT RECOMMEND! A bunch of young kids who really dont care! They spend a lot of time in each others faces vs paying attention to their patients! I had to correct them more than once with my Grandmother! It sucks that you go home worries if theyre checking on your loved ones

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JO

John Bromwell Sr.

Not going to say anything until I get my mom out of here!Enough said!For now!!!!!

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