Saint Francis Hospital

Reviews 15

KI

Kirsten Kearsten

I would give them a zero if I could, but unfortunately I the lowest I can give is a 1. The staff is extremely rude (the nicest people I encountered were the security guards), incompetent, and overall have no bed side manner or basic understanding of HIPPA (patient confidentiality). The nurses are the worst. They openly talk about patients in public areas where anyone can hear. After I delivered my daughter, they took her to a different part of the hospital and wouldnt tell me anything (where she was, how she was, or let me see her) for over 3 hours. When I finally went to try and find her or someone who could at least tell me how she was, all my belongings were removed from my room and when I asked for my handbag back (so I could call my husband) I was asked by a nurse "do you even know where your kid is? Cause it dont look good babe." It wasnt until I begged a doctor (who wasnt even mine) to give me any kind of update that I was allowed to see her. I wouldnt wish this experience on my worst enemy. After I was discharged, my daughter remained in the NICU for 5 weeks. They made me (and another mother there) feel extremely unwelcome and uncomfortable the entire time we were there visiting our kids, like theyre trying to rush you to get you out. It is just one big room, with a limited number of chairs. There is no where to be alone with your baby or bond with them. If they thought no one was there to visit yet, theyd talk extremely loud for a nursery. There were a few nurses that even handled the babies on the rough side.

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RA

Ravenna Harris

I had the unfortunate luck of having to go to the emergency room when my blood pressure was too high. The difference was made for me between the two doctors. The first never smiled, and rushed through an explaination of what was wrong with me. I didnt even know what to do next. The second doctor came in with a big smile, and explained how blood pressure works. She even helped me understand something else I had to go in for, and she made an appointment for me to see one of the doctor groups, and they were good also. She must have known I was upset because she held my hand when she explained and told me the next steps. I would go back for the second doctor but not the first doctor.

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ME

Melissa Butterworth

LOVE THIS HOSPITAL... Easy to get to, great parking garage right next to the entrance door (you dont have to walk miles to just get in the building) CLEAN, and small, but that just means you can find the room in a minute (no wandering around and around long hallways). The Doctors are quick and direct to the point (nice feature when your juggling sick parents and work), the nursing staff has a great bed side manner (friendly and just flat out nice) Keep up the good work Saint Francis & Thank you!

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SA

Sarah Jeffrey

Went into ER for severe hemmorhaging (15 weeks along) and had to have an ultrasound done to see if the baby was okay. The US tech had the nerve to refuse to show me the screen due to "policy", which is the most ridiculous thing I have ever heard when I am possibly gushing MY child out underneath her hand. I will never go back there and will forever go to Christiana (which is where I went immediately after for better assistance and received amazing care). Stay away from the ER here at least.

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Rebeca Balleto

Love the service I have received by the hopitalstaff. I have had two babies there and the staff were awesome!!! I dislike christiana hospital very much. St. Francis employees have a lot of lessons that they can teach employees at christiana hospital. I also had my gal bladder removed here and all was very well......it may be a small hospital in comparison to christiana BUT the service there is 100% better. thans ST. Francis

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KA

Karen First State Coton

Unlike Christiana Hospital the wait time for emergency care is reasonable. there are no patients in gurneys waiting in the hallways. My experience was extreme back pain and they saw me right away and started treating me. The only issue I had was with the ambulance drivers, they seem determined to try and take you to Christiana, almost felt like they were getting a commission to go there.

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JO

John C

I have had reason to visit the hospital for tests twice in the past month for lab work and radiology . From the time I walked in from the parking lot and approached the front desk, I was treated as if I was a VIP. I dont know whether the staff thought I was someone else or they treat everyone with such consideration and kindness. It was a very impressive and touching experience for me.

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JO

Josh Startz

Wife went in to the emergency room over the past weekend for what appearwd to be an alergic skin condition. Didnt offer to have her see a doctor. Nurse Practitioner only. Result was a terrible and off-base diagnosis. (Later confirmed with specialist, after a week of torture with the wrong medicine, as condition worsened.) Would never go back and could not possibly recomend.

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PE

Peter Lindvall

Great hospital! I drove to St Francis after I waited 3 hours, at the Christiana ER. At St Francis they led me directly into the ER, as soon as they noticed, that I had lost motor function of my right arm. The kept me overnight, after doing a cat scan... In the morning, the on call neurologist, told me, that my radial nerve was impinged. It took 9 months for the nerve to re-grow.

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KA

Karem Hernandez

I called with a few simple questions regarding their services and when they answered i got a really bad attitude to the point that brought me to write this review. I had began to talk and was interrupted mid sentence. I began again and then the woman who answered the phone said" we cant help you here" and they hung up. What kind of hospital is this to treat people this way?

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JU

Julian Stankiewicz

Never experienced such terrible treatment as I have here. Staff is extremely rude and judgmental, showed zero professionalism or compassion. Never coming here again. If you care about your dignity or your children, youre better off going to Christina in Newark, longer wait times but at least youre treated like a human being.

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CJ

CJ& Ashlee Violet

If I could I would give this place 0 stars rude nurses I was in the emergency room when I walked in the nurse or whoever she didnt say hi all she ask what was wrong with me in a rude way wow and she just looked at me with a nasty stare I cant believe it. They need to change that nurse dragging the whole place down.

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MA

Mark Brown

This hospital is one of the best me and my wife had three out of five of are kids here. Thay are very nice people and take really good care of you. Parking is great you dont have to walk very far after parking. The food is preety good and you get good serves.

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NA

Nani jimenez

The worst hospital ever been here since 6pm and 3hrs later still waiting for my husband to get an x-ray. The sad part is were the only 2 people in the waiting room so wth is the hold up??? Makes no dam sense. I would understand if it was crowded but it not.

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SU

Sue Allen

I used to volunteer here long time ago...just want to say, they have one of the best services around. It is a small hospital which is why they are so caring compared to some of the bigger ones here. Anyway keep up the good work.

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