Lehigh Valley Hospital - Cedar Crest

Reviews 5

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Sheila Andrews

My husband has a angiography on Monday May 16, 2016. He reported to the 2nd floor with the Anderson elevator. The attending nurse for president op was absolutely terrible, first name Linda. First she tired about 4 times to start a IV with no results, then called in another nurse for help, this nurse finally got it after 2 sticks, but after she got blood for blood work, she DROP THE FLUSH TUBING ON THE FLOOR ORDERING LINDA TO PICK IT UP AND WIPE IT OFF! At that point I screamed you are not putting that in my husbands arm,and she replied, yeas its OK its only for flushing, And that quick she used it in his arm! OMG My husband is a very sick and weak man, if he ends up with an infection LVH will be liable! This gets better, Then it took this nurse over a hour to ask simple questions about his meds which they should have had through their computer system, she keep deleting everything and had to start over! Then to top it off she was finally connecting the fluid to his IV which she didnt know how to set the flow on the machine. It took her 3 tries before she got it, she finally successed, we thought. About 10 minutes later trasport came to take my husband to surgery and her Linda the nurse never took the cap off the IV. All the fluids where going on his bed! At this point I ran out to the other nurses crying and told them what she did, the put in in a room and a nursing manager came in to talk with me, she said shed take care of it and get bake to me. She never did, I ever tried to call her, left a message and she never called me back! Lesson learned never leave your loved one along ever, watch every step a nurse is doing! Very disappointed in Lehigh Valley Hospital Cedar Crest, used to be a great hospital, not no more Sheila

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April Walsh

I had two outpatient procedures at LV Hospital and both times the procedures went well but the recovery care was far below expectations. Unfortunately, both times I was rushed home after completing my surgery way too quickly. The second time my blood pressure was so low that I could barely stand. How it was decided that I was ready to leave is beyond me. I do recall that the nurse made me stand up to leave, only for me to stumble and reach for a nearby wheelchair so as to not fall down completely. The nurse then scolded me and told me it was a chair waiting for someone else. The nurse then went to fetch me one while I leaned in the hallway trying not to pass out. I then vomited while waiting for my ride to pull up due to the fact that it was too soon after my surgery to move. Thank goodness I had a cup in my hand because the nurse did nothing about this. I was sick again on the way home. My first procedure at LVH was similar but I didnt drink enough to be physically ill. I felt sick to my stomach for days afterward the surgery. On both occasions I told the doctors/nurses that I get motion sickness before the surgery. In contrast, I had an outpatient procedure at a smaller hospital in the area in between the two LHV surgeries. I was not rushed out of this other hospital and in turn was not sick from the anesthesia. This other hospital provided a much more caring touch and did not force me to leave at all. I will try to avoid LVH for any outpatient procedures in the future.

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Robert Schroth

Went to LVH last week for a sudden circulatory/heart problem. Had a choice to go to different hospitals in SE Pennsylvania area, but glad I made the decision to go to LVH in retrospect. I was brought IMMEDIATELY into the ER and checked out, then later admitted. Everyone treated me with loving care, respect and professionalism: The emergency room staff (Jenna, Dr. Ali, etc), nursing staff (Alma, Kelsey, etc), Cardiac team (Drs Dusaj, Lynam, Brewster, Tomasi, Marcus, etc), pacemaker team (surgeon Dr. Bozorgnia, anesthesiologist Dr. McGlouglin, etc). Im grateful to see how the doctors and staff attempted to get to the root of my problem, treating the cause rather than the symptom – All during the process, they were very patient, thorough. I appreciated the little things too...The food was great -nutritious and delicious, made to order too. The semi private room relatively quiet, considering it was a hospital. The housekeeper, Clemencia, was very diligent at keeping my room neat and clean, all with a big smile...shes a hard worker. Give her a raise! Feeling much better now since I was in such good/capable hands. All of the Lehigh Valley Hospital Cedar Crest staff really cared and was genuinely concerned for me – I appreciate it! That is why I am writing this unsolicited review.

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Ashley Ziegler

I have been here several times for different issues with my special needs son and not had an issue until this past week. My young son has a catestrophic form of epilepsy and is unsteady on his feet. He fell after being pushed by a sibling and got an oral injury. It appears that 2 concerned Drs did not ask enough questions about my sons fall, and were confused which lead to them filing a concern with protective services in hospital and a call from child protective services. After explaining the incident and my sons condition and how it all goes together, there was no case opened and it was very clear to them that he is medically complex and we are very involved parents who have gone to great lengths to care for him. I am 40 weeks pregnant and this has caused a lot of unnecessary stress for me, the PICU team seemed to understand the issue clearly and were surprised by the concern, in my opinion the ER Drs need to be trained to ask more questions if they are confused instead of jumping the gun, I have taken the mandatory reporting training and I know what it says about accidents and injuries, please ask more questions before jumping to filing, it greatly effects peoples lives.

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Melissa Enck

We had to rush our one year old son to the Lehigh Valley Childrens Hospital on Cedercrest Blvd last week and I couldnt have asked for it to have gone better. We were taken straight to a room and seen by doctors within minutes of walking through the doors (as they were pushing us into a room, two doctors and several nurses walked in right behind us). They had a woman come in and play with my three year old daughter so I could focus on my son, they even had a tablet with games to help keep her busy and got her snacks and drinks throughout our visit. The staff kept us informed and were very professional. I was allowed to stay next to my son the whole time and even hold him for most of it and my husband went with him for his ultrasound. The doctors were all fantastic. He saw several different ones but each one did a great job of explaining what was going on while addressing our fears and concerns. We were there pretty much all day but not once did I feel like we were just sitting around waiting. And while my son is going to need surgery soon, I feel better knowing that its going be done there.

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