South Trail Animal Hospital

Reviews 18

HA

Harvey Simpson

I understand that everybody has to make a buck in order to survive however, South Trail Animal Hospital (S.T.A.H.) charged me $50 for a week supply of piroxicam (6mg a day). My dog has cancer and I needed the medicine to make ME feel good. Like I am doing everything I can to make my dog comfortable and maybe extend her life. So I swiped my card and bang $50 gone. The Next day I called another vet who issued me a RX for my dog and told me to call BCP pharmacy from Texas or something like that. I purchased a month supply of the very same drug for $18. I received the medicine 2 days later, when I noticed that it was the same exact pharmacy that S.T.A.H. uses. HOLY COW! These MFers knew that I would buy the drug at any price and do anything to save my dogs life. They straight up jacked up the price up by $45.50($18 for a 4 week supply = $4.50 a week) I will never take my dog to South Trail Animal Hospital again. On a side note, I also boarded my dog at STAH for Labor Day weekend. This was before I knew how they were screwing me on the cost of the medicine. When I came to pick up my dog, she looked clean and happy to see me. I was happy to see her so we loaded up and got the heck out of there. Later that night I noticed her nose was rubbed raw, like she had some sort of muzzle on her. I cannot say for 100% that they put a muzzle on my dog for the entire weekend, but I do know that her nose was rubbed raw…. And the screwed me on the price of the medicine, and I will never take my dog back to South Trail Animal Hospital.

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CO

Conni Leonessa

I had a terrible experience. I rescue birds, my parrot hurt himself and was in much pain-the vet examined him and gave me a prescription for pain and inflammation. When I went to pay unbeknownst to me the card was over drawn so I paid the card down but the company said it would take 24 hours to post! I spoke to the office, I was able to put 1/3 of about $300.00 on my card, they took my card, had all my information, and had me sign that I would pay the rest but then took the medicine to relieve the birds suffering! I was appalled-where was the compassion, the commitment to help suffering animals! I immediately went to my bank, paid and left, never to darken their doors again. I am amazed-those who treat sick animals will be the first to encourage you to adopt-so many homeless animals waiting in shelters-yet they are the last to help you and will allow these innocent animals to suffer unless you pay right there and then, even when they have a promise note and hold your credit card for ransom! Shame on those @ South Trail Animal Hospital!

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JA

jack ammowitz

I have had numerous "bad" experiences at this facility. Relieving your wallet of money is the #1 Objective I have found over years of going here. I am on my last try with this place......if they screw me again the reviews will continue. I was encouraged to have surgeries ( fatty deposit on animal at over a thousand dollars) because they may be CANCER !! They scare you..... My animal suffered for no reason at all. The medicine and RXs are VERY EXPENSIVE compared to outside sources. The reviews will continue with more specificity once I sever my ties with them. The Staff ( Techs? ) are young girls with little knowledge. There is always a high turnover of "techs" and always a HELP WANTED sign in the window,,,,,,Not a good signal being sent to perspective clients... Stay tuned as I review my five years experience with this outfit.....More to follow with the doctors names as well......

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KR

Kristen .h

There are soo many animal clinics in this area...LOOK around. I have had horrible experiences here from inexperienced TECHS that cant draw blood from a misdiagnosis from one of the senior Vets. They rip you off on any RX medicine.....so much cheaper elsewhere. This is after they clip you on VET fees...... If they look at your animal, talk to it, there will be a charge ! No doubt this place never heard of Karma !! Their actions will come back and bite them! All young girls who have no clue......always someone new when you go there and they are always looking for help. They must pay these TECHS peanuts,,,,,and their work ethic shows it. Very disappointed that this crew of doctors state they care ........they care only about the dollars and cents!

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GU

guillermo perez

I had to put my ferret of 8 years to sleep because of the many things he was suffering from. It was one of the most difficult things I have ever had to do but Dr. Barbara DeMonarco-Snell was very sweet and although nothing could ease the pain she did help a ton. A week later I received a kind sympathy letter in the mail from her which was very nice. I defiantly recommend her.

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AM

Amber Garvey

The doctors are great here and they seem to love my little girl. I brought her In when i first moved here because of her leg and they treated her well. Have good personalities here. And they get concerned about your pet after the visit anf calls to check up on her. Is really sweet

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KA

Karl Healy

Dr. Demonarco-snell was very nice and attentive to my concerns. The staff was friendly and answered all my questions. When choosing meds i didnt feel like they sold me on a brand, we did pros/cons for each that were appropriate. Dont want to go anywhere else.

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DA

David Hogan

Lu Lu, Sue and I all visit together. The benefit of being retired. The services and care given at South trail were good three years ago and have steadily improved. Dr. Gillespie is the dog whisperer.

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A

A Private User

It took about hour to see the dr, but everyone was very friendly! My fiance and I are very particular and we will be going back there. Priced seemed right as well.

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KA

Kathy Taylor

Was extremely disappointed to be charged for a second exam just to bring my dog back for the 2nd booster shot. Ive never been charged for that up north.

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CA

Carmen Lopez

Everyone was professional and friendly. Dr. Golden was wonderful with my dog, she took good care of her. I will definitely take my dog there again.

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KA

Karen Davis

I love this animal hospital. The doctors and staff are so caring and wonderful. I cant imagine taking my cat anywhere else.

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JO

Jonathan Green

This is the best place in Fort Myers to take your dog. We always felt like our dogs were taken care of when we went here.

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LI

Linnea Okerstrom

Very friendly staff who seem to genuinely care about the well being of your pet!! I was happy with my visit

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VI

Virginia Haas

This group has been our only vet since we moved here in 79. Weve never encountered a reason to move.

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HE

Heidi Hoyt

Staff at front desk didnt seem as caring as someone who works at vet hospital should be.

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PE

Pete L

My dog loves it there

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LE

Leslie Wright

Wonderful vets!

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