Pearle Vision

2914 Oakwood Blvd, Hollywood, FL 33020, USA

Category:	Eye Care Center
Address:	2914 Oakwood Blvd, Hollywood, FL 33020, USA
Phone:	+1 954-921-5330
Site:	stores.pearlevision.com
Rating:	3.2
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM Closed

Location

Photos 7

Reviews 11

Arda T

Literal Definition of "Rip-off" I just visited Pearle Vision on Oakwood Plaza (Hollywood, FL) to use my Groupon today, and I cant express how upset I am with the level of their intention to rip-off their customers, especially Groupon customers. Weve purchased this $225 worth of Groupon for $50 with an understanding and expectation of being able to get a humble pair of glasses at the Pearle Vision store. However thats not the case. Least expensive lens price is $215 alone, only the lens. Im talking about the kind of lens with most outdated technology… If youd like an antiglare or other reasonable upgrades, price for the lens (yes still only the lens) jumps to $315 and $375 respectively. Then of course, you need to pick one of the frames at their store to be able to "complete" your eyeglasses purchase intention. Least expensive, and most hideous frames are priced around $120, which brings your "lowest possible bill at the register" approximately $350 with tax. $225 worth of Groupon which I was sold for a pair of eyeglasses is not even close the total. Also I have already paid $50 to Groupon on top of this. I understand merchants instant of "up-selling" the Groupon customers, however this is simply unacceptable and outrageous. $350 to $600 for an eyeglasses? We can buy an iPad for that amount, pay rent or make a car payment for Gods sakes… I actually know how dishonest most medical institutions already are in our country. But I wanted to give it a try anyway, since you, Groupon was involved. It was a bad mistake. And this is bad for your reputation as well. How can someone justify a $500 eyeglasses? I was so upset at the store personnels dishonest approach, and shameful business practice. I just stopped by the BJs next door, and found a $99 special for frame+lens a "real" complete eyeglasses deal. I will also check other stores, but never a Pearle Vision.

Judy Farmer

Staff are extremely proactive when selling glasses. However, customer service disappears out the window if you have a problem. Purchased a "high end" brand, prestigious, quality Prescription eyewear, (Valentino). Appears that the frame is "flawed" as within months of infrequent wear, (I interchange between several different prescription glasses) one of the "V" emblems has fallen off. Im getting nowhere with recourse at the store franchise level, they are requesting that I pay the cost to replace the emblem. Head office and regional office were not helpful either. Highly unfair and a poor representation of Pearl Vision brand. Valentino frames are usually of an exceptionally high quality (I have owned several previously) and this is not the norm. Hence the reason why I suspect Ive perhaps been sold a fraudulent imitation frame at quite a high price might I add. Ive been getting similar stories about this branch via social media. Im doing everything in my power to get my experience "out there" so others can be protected against this horrible store. I look forward to your prompt response. Thank you Judith Farmer

James Stark

This place is so professional and the Doctors are so nice. The sales people were very easy going and anything but pushy. I have been coming here for the past 10 years and can tell you that the quality of customer service and selection of frames and products were incredible. The price was heavily discounted and this store is constantly running promotions due to the fact of new ownership. My neighborhood eye care center just got even better than it used to be and Im saving more than ever on luxury designer glasses that keep me looking hot and my eyes healthy!!

Rebeca Acle

Do you still want to pay an excessive amount of money AFTER your insurance is applied and WAIT DAYS FOR YOUR GLASSES? THEN THIS IS THE PLACE FOR YOU! The doctor and his staff are excellent. The staff at the store are great, that is why I gave them some stars. But, its just ridiculous how in this day and age, Pearle Vision does business. I am new to needing glasses but definately will not use Pearle Vision again.

A Private User

Paul and the team from Pearl Vision, Hollywood have saved our vacation! They made the new prescription glasses for me within one day! I walked into the office at 9 in the morning without my glasses having drowned them in the ocean the day before and walked out with the new wonderful pair of glasses at 3pm! THANK YOU VERY MUCH!!! Alex

Beth White

They promise me a product and couldnt deliver now they have kept my money and frames that I purchased from another company. Beware of this store and Aventura they are thieves once they get your money you can say good-by. They will say anything to make that sale.

Domingo M Marmol

This is the worse place you can go to I was standing by the door for about 35 minutes no one offers me a chair or even ask me what was I looking for., they have the worse costumer service in the area I wouldnt recommend theme to any one stay away I warn you!!!

Rick Cordary

Went back for my annual exam and had a great experience from the start to the end. Eye exam was thorough and it was made easy by Nancy to pick frames and Keith was a champ when I picked them up. Great team!

Dejana Prodanovic

Excellent service.Very nice and polite.

Mark Carlisi

Decent selection and helpful staff.

A Private User

Very professional, my new eye doc