Category: | Animal Hospital |
Address: | 105 Sunset Ln, Lutz, FL 33549, USA |
Phone: | +1 813-949-2706 |
Site: | tampabayvets.net |
Rating: | 3.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–1PM Closed |
LA
LaReina Coxon
I wouldnt wish my experience on anybody. I really hope all who are considering taking their pet here should really read this review thoroughly and think otherwise. They are cheap. That is a plus. But when it comes to your pet that you love and care about so dearly it really does not matter if she is severely sick. To make a realy long and frustrating story of my ordeal with All creatures Animal clinic in Lutz FL.. we brought my cat in Saturday morning for an "emergency" ...we waited about 1 and a half hours. Our cat was so sick and we had sit and wait there for her to be seen. finally she was. They put her under 48 hr observation for the weekened. Monday when we got visiting ours with our baby she was absolutley FILTHY and not to mention doped up (they said she just had a seizure). Her health greatly depleted after leaving her under their care. they diagnosed her with diabetes (which we wanted to manage and pay for her treatment) and some other problems they said they didnt want to waste our money doing because basically they dont feel like they could figure out what is wrong with her. they gave us 2 options. spend more money to try and treat our cat, go somewhere else, or euthanize her. she also gave a "moment" to decide. Which turned into another hour with our doped up, filthy, incoherehent baby. meanwhile, while me and my husband are in tears we made our decision after about 15 minutes of tallkinh and crying together about it..but we were still waiting. All we heard is the vet and the vet techs and various other office staff in the background laughing and talking about how they cant wait to go home and blah blah blah..finally i went out of the lobby and said something to secretary about how ridiculous it is that we are having to wait for so long to make a decision to basically in a sense kill our baby,pet,animal, family member and companion... she snapped at me with nasty attitude. Just about all the staff are rude and unprofessional. While our cat was being put down i had to walk outside because i couldnt see that done to an animal, so my husband stayed by her side. So as im sitting on the parking curb crying a vet tech comes from the back of the office holding a towel wrapped with my dead cat in it (at the time i didnt know that) she came up to me and tryed to hand me this partially wet towel, i was confused then she explained to me that this is my cat that we had put down and her she is so we can take her home and bury her. SHE HANDED ME MY FREAKING DEAD CAT IN A TOWEL IT HAD PEED ON WHEN THEY PUT HER TO SLEEP INSTEAD OF IN A BOX LIKE ANY HUMANE PLACE WOULD DO. i had a 30 minute car ride back home and the whole time i had this pissy towel on my lap with my passed friend wrapped inside of it. Now you people tell me how good of a vet you think they are? i hope for your animals sake that you own you do not take your companion there for care. They really are not in good hands. I am not an office staff or a friend of an office staff writing a fake review, NO, i am a person that went into all creatures 3/1/2015 and various times after that for the care of my cat..and 3 days later she was dead. This is a real review people. Like i said in the beginning i would not wish this experience on any poor defenseless animal and yourself. Think TWICE..or maybe a third or FOURTH....It is just very important to do your research before you take your animal to a vet because they cant speak and communicate to a point where a person fully understands. My husband and i did not do our research and we lost a family member.
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Ryan La Sasso
Let me start by saying this is my review of All Creatures Vet from 10 YEARS AGO! I know that seems odd but I am writing this in hopes of informing people about this place as I wish someone would of told me so long ago... I visited this place with my 6 year old half house cat/half bobcat to have him declawed on his rear feet. I do not expect much sympathy and I completely understand. I have to state that at the time I was very young, ignorant and selfish. I received my cat and he was already declawed on his front paws. I was a young professional with a new house and all new furniture. He was a very smart cat but also very wild. He was tearing up my furniture and I did not know any better so I brought him to this vet to have him declawed. I picked this place because they were the local vet, the vet I had always seen because of its visibility from US41. When I got there to tell them what I wanted to do they did not hesitate to tell me anything about the procedure I was requesting, I believe they saw dollar signs more than anything. I had the procedure done, brought my buddy home and after a couple days he was still bleeding from his toes. I called the vet and they told me to just give it a couple more days. In that time I pulled his bandage and saw that they had butchered his feet. Shortly after and still burned into my mind to this day, he started to drag his back legs across the kitchen floor, in the worst agony I have ever seen in a cat. I brought him back and they had informed me his back legs are paralyzed and the only thing to do is to put him down... I was devastated. I am a grown man now and I can count on less than one hand the times I have cried in my life and this was one. Thinking back on it now I wish I would of done so many things differently. I wish I would of sued the hell out of this place! I didnt do anything because I was angry and ashamed at myself for doing this as I learned shortly after what declawing actually does to a cat. I do not think it was because of the procedure, I think this place butchered and killed my little buddy. I am writing this now because my current 8 year old cat needs to have a simple teeth cleaning but I am terrified and traumatized because he will need to be on anesthetics. It has ruined me for my trust in vets and I thought I would share with you about this place. I thought at the time it was my fault, and yes it is but now for the first time reading everyone elses reviews on this place I know it was because these people are not good and do not care about your pet. I am a cat lover through and through. I now have 3 cats (never declawed) and I would give Hercules all the furniture in the world to have him back. Do yourself a favor and find a much better vet and never declaw your cat, the things you are protecting are just materials that you can replace. RIP Hercules.
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Vickie Lynn
We had been taking our 4 dogs here for almost 6 years and we were happy with them until recently. They are under new management so there has been a lot of changes. We used to be able to just show up to get our dogs nailed trimmed. You now have to make an appointment and that can be two weeks out. The main reason we are leaving this vets office and the reason for the 3 stars is because we recently brought our dog, T-Bone, in for his yearly teeth cleaning and annual shots. It was a circus when my partner went to pick up our dog. After sitting in the waiting room an hour an half AFTER they said he was done my partner was fearful something awful had happened. It was a mad house and no one knew what was going on. We actually thought our dog had died and they were trying to wait until everyone left the waiting room to tell my partner. He kept calling me almost in tears and we didnt know what to do They would not answer his questions and would not confirm that T-Bone was okay. They FINALLY brought out T-Bone after my partner demanded he see our dog. Then they handed him a $600 bill and he reluctantly paid it. If it was me, I would not have paid. T-Bone barely weighs 6 lbs, is only 7 years old, and had NO problems during his last teeth cleaning a year ago. They should have called us first before pulling ANY teeth. They tried to play it off by say our dog "must of been chewing rocks" and that his teeth were cracked. He does not chew rocks and I am floored that they would just pull his teeth without our permission. When I called to try to get someone to explain the bill, I spoke with 3 different people who could not explain the variations in charges for teeth pulling. They kept saying it had to do with the root level, yet ALL root levels were marked as "Level 1" yet the variations in price went from $30 - $90 for each tooth pulled. I am disappointed and frustrated with their services and wont be taking my 4 kids back there.