Category: | Animal Hospital |
Address: | 2440 US-1, St Augustine, FL 32086, USA |
Phone: | +1 904-794-4002 |
Site: | matanzasrivervet.com |
Rating: | 4.6 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–12PM Closed |
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Michael Bleacher
Best. Vet. Ever. In the 2.5 years I have lived in St. Augustine, we have dealt only with Matanzas River Animal Clinic. We have a 12-year old Papillon named Lilly. They got her all up to date when we moved here from Colorado, and I had just retired, so didnt have a lot of money. They were very reasonable in their pricing and even when I shopped around for the medicines dogs need here in the south, their prices were comparable, PLUS they always make sure that I get any rebates that are being offered when they buy in quantity. Dr. Lopez is obviously an animal lover and you can see that she has a hard time separating herself from the emotion of pain some of her patients (Human and animal) are experiencing. Lilly needed to have a bunch of teeth removed, and Dr. Lopez and staff followed up for the next couple of weeks to make sure she was "bouncing back" okay. Dr. Nicholas discovered a tumor of some kind growing in Lillys cheek. It was abscessed and he did the surgery immediately to remove it. He used special stitches that would dissolve and made sure they wouldnt be poking her gums while the area healed. He followed up with a concern about dehydration and had us bring her in for a subcutaneous injection of fluid since she wasnt drinking due to the pain. This is the level of care I expect for my family, and I would highly recommend the clinic to anyone as a caring, loving, and sincere animal-focused facility.
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Sebastian Sikora
They treat you and your pet out of sheer pity and as if you are a nuisance if you come with a wags and whiskers certificate. People that use these certificates are not less than humans and shouldnt be treated as such. They absolutely should not be told that there pets surgery will get pushed back while " other patients that pay to keep the lights on" get seen first. (Direct quote from Dr Lopez Im two separate occasions) This last time I didnt feel comfortable leaving my kitte. Behind because she would be left to fast forever until her surgery. Maybe they are good at what they do but they are very rude and nasty people that are very short tempered. Ive worked in the hospitality business forever and never in a million years would I have Dr Lopez deal with anyone. She is very confrontational and has no bedside manners. I guess maybe if I didnt have a voucher Id be treated without prejudice. I dont see how any an organization like wags and whiskers would ever associate themselves with such an inhospitable business.
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A Private User
Dr. Nicholas took care of our cats for many years and I never walked away from the clinic with anything but a positive feeling toward Dr. Nicholas and the staff. When our last cat had to be helped with crossing over due to an automobile incident, Dr. Nicholas showed compassion toward our cat and us. She was in a lot of pain and Dr. Nicholas made her comfortable allowing time for my husband to get there so we say our final farewell together. After over a year, we have just taken in a new kitten and Dr. Nicholas will be providing veterinary care for our cat.
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Linda Masters
They are amazing with my dogs. The staff & Drs are always doing the best that they can to work in a last minute appointment when needed. Theres always a check up phone call after my babies have had an appointment. I have been going here for a long time now. I currently have three dogs and would not allow anyone else to touch them. Sometimes I wish they could be my doctors. They truly care about pets.
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Nicola Cooper
Dr Lopez has taken care of my cat and 2 dogs for over 2 years, Plus I use there grooming. My cat had to have surgery on her paws and my 2 1/2 yr old dog was neutered. It was a great experience for the situation. Their prices are very reasonable. Its nice that you are remembered and can have good laugh bc its more like family. They truly care about your animals
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Shirley Jennings
Dr. Nicholas cared for my mini schnauzer almost 20 years ago. After I finally got another schnauzer, there was no question who would be her vet. He is such a kind man, in addition to being a great vet. Very nice facility and friendly, efficient, compassionate staff.
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Edie 1948
Very friendly, professional staff! Dr. Lopez is awesome! Switched to this practice recently and couldnt be happier with the decision to do so!
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Jennifer Kapala
We were visiting and our dog needed care. They kindly fit us in and gave a thorough examination. They were efficient, kind and helpful.
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Marie Bates
Dr. Nicholas and his staff are responsive and our pets have always received excellent care.
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Rachel Nielson
They were very helpful, had reasonable prices, and had good hours.
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Ruth Reyes
I love everyone there. Dr. Nicolas is awesome!
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Gordon Gaines
Good vet and friendly staff.
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Suzy Pecnick
Caring vets for your pets
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Jim Ogle
Good docs